We performed a comparison between Netsurion and Secureworks Taegis XDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, SentinelOne, Wazuh and others in Extended Detection and Response (XDR)."We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"Microsoft Defender XDR is scalable."
"The product is very easy to use."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Expediting incident response is really great."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"It's a complete solution package."
"The initial setup was straightforward."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The logs could be better."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The data recovery and backup could be improved."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
Netsurion is ranked 15th in Extended Detection and Response (XDR) with 24 reviews while Secureworks Taegis XDR is ranked 28th in Extended Detection and Response (XDR) with 2 reviews. Netsurion is rated 8.4, while Secureworks Taegis XDR is rated 6.0. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of Secureworks Taegis XDR writes " It's a complete solution package". Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO, whereas Secureworks Taegis XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, CrowdStrike Falcon, Microsoft Defender for Cloud and IBM Security QRadar.
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