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Netsurion vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Netsurion
Ranking in Extended Detection and Response (XDR)
43rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (54th), SOC as a Service (15th), Managed Detection and Response (MDR) (39th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
21st
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Network Detection and Response (NDR) (14th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of Netsurion is 0.6%, up from 0.1% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.9%
Secureworks Taegis XDR1.5%
Netsurion0.6%
Other93.0%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Mohammad Talha Talkin Alam - PeerSpot reviewer
Assistant Manager IT at PDS Multinational
Improved network protection has secured our servers and monitors web and application traffic
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the technology is becoming upgraded, it will be good for Sophos to include more features in future updates of this solution. Secureworks Taegis XDR is a good product, but it should include AI technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"Cortex is a very good total solution on the endpoints."
"The dashboard is customizable."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Cortex XDR is stable, offering high quality and reliable performance."
"Monitoring is most valuable."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"Expediting incident response is really great."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The initial setup was straightforward."
"It's a complete solution package."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
 

Cons

"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"There's room for improvement with Mac device installations, which can be challenging."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The pricing could be improved."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."
"I don't recall what the cost was, but it wasn't really that expensive."
"It is "expensive" and flexible."
"The cost depends on your chosen license type, like Pro or other licenses."
"Our customers have expressed that the price is high."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I am using the Community edition."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Performing Arts
13%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
7%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
10%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What needs improvement with Secureworks Taegis XDR?
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the ...
What is your primary use case for Secureworks Taegis XDR?
I use Secureworks Taegis XDR within my organization primarily to secure our network infrastructure so that none can a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Netsurion Managed Threat Protection, Netsurion EventTracker
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
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Find out what your peers are saying about Netsurion vs. Secureworks Taegis XDR and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.