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Devo vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Devo
Ranking in Security Information and Event Management (SIEM)
36th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Log Management (43rd), IT Operations Analytics (11th), AIOps (20th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Devo is 1.1%, up from 1.0% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Devo1.1%
Netsurion0.5%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Has cloud-first architecture with SIEM technology to run security operations
When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."
"Devo has a really good website for creating custom configurations."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"Expediting incident response is really great."
 

Cons

"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."
"I would like to have the ability to create more complex dashboards."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"They can improve their AI capabilities"
"Technical support could be better."
"The price is one problem with Devo."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"Netsurion's SOC can be a bit too aggressive at times."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
 

Pricing and Cost Advice

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"Our licensing fees are billed annually and per terabyte."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Our pricing for Netsurion last year was US $52,000 per year."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
University
9%
Manufacturing Company
6%
Computer Software Company
14%
Performing Arts
12%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with Devo?
They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...
What is your primary use case for Devo?
Devo is a SIEM replacement technology used to run security operations. It centralizes security management within a business, functioning as a core system for a SOC. This system is the central cyber...
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Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Devo vs. Netsurion and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.