Netsurion vs Rapid7 InsightIDR comparison

Netsurion and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #54, while Rapid7 is ranked #14 with an average rating of 7.8. Netsurion holds a 0.7% mindshare in SIEM, compared to Rapid7’s 2.1% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 96% of Rapid7 users who would recommend it.

Netsurion

Read 24 Netsurion reviews

2,006 Views
1,063 Comparison Views

92% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,954 Views
3,407 Comparison Views

96% willing to recommend

Netsurion

Rapid7 InsightIDR

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Executive SummaryUpdated on Sep 18, 2024

Rapid7 InsightIDR and Netsurion are both major players in the cybersecurity market. Rapid7 InsightIDR seems to have the upper hand for its ease of deployment and an intuitive interface, while Netsurion stands out for its feature-rich capabilities and robust customer service.

Features: Rapid7 InsightIDR includes comprehensive incident detection, automated response features, and an intuitive interface. Netsurion offers extensive threat intelligence, real-time log monitoring, and detailed analytics.

Room for Improvement: Rapid7 InsightIDR could improve its customizability, reporting functionality, and integration with other tools. Netsurion could refine its integration process with other tools, improve user customization options, and enhance its reporting features.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is commended for smooth deployment models and responsive customer service. Netsurion benefits from positive feedback on its deployment process and exceptional customer service.

Pricing and ROI: Rapid7 InsightIDR's pricing is considered reasonable given its ROI, but some users find initial setup costs high. Netsurion receives favorable reviews for pricing, with users highlighting strong ROI.

To learn more, read our detailed Netsurion vs. Rapid7 InsightIDR Report (Updated: January 2026).

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

54th

Ranking in Extended Detection and Response (XDR)

47th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (39th)

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

14th

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (23rd), Threat Deception Platforms (4th)

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.1%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.1%
Netsurion	0.7%
Other	97.2%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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SohailHyder

Head Of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

More Netsurion pros

"InsightIDR helps us investigate an environment to discover information about incidents."

"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."

"Log search allows us to dive deep into aggregated logs and query all event types at once."

"It is a very stable solution."

"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."

"I definitely recommend Rapid7 InsightIDR."

"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."

"The solution is easy to use, and the interface is intuitive."

More Rapid7 InsightIDR pros

Cons

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

More Netsurion cons

"The dashboard is an area that could be simplified."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."

"There are certain limitations with Rapid7 that I am working on."

"Cloud risk assessment is one area where I think they need a lot of improvement."

"The main problem lies in the processes within the client's operating systems."

"The APIs can be further improved in Rapid7."

"I feel it would greatly benefit from more supported log sources."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Our pricing for Netsurion last year was US $52,000 per year."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

"Accurately predict your licensing counts as this is a subscription based product."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"The pricing and licensing are competitive."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"It is more reasonably priced than other vendors."

"It is a reasonably priced solution."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

16%

Manufacturing Company

Outsourcing Company

Retailer

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

Comparisons

Legato Security vs Netsurion

Compared 8% of the time

IBM Security QRadar vs Netsurion

Compared 7% of the time

GoSecure Titan Platform vs Netsurion

Compared 6% of the time

Devo vs Netsurion

Compared 6% of the time

Fortinet FortiSIEM vs Netsurion

Compared 5% of the time

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Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 5% of the time

Microsoft Sentinel vs Rapid7 InsightIDR

Compared 5% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 4% of the time

Darktrace vs Rapid7 InsightIDR

Compared 3% of the time

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Product Reports

Buyer's Guide

Netsurion

January 2026

Download Netsurion product report

Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

InsightIDR

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

January 2026

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