Netsurion vs Rapid7 InsightIDR comparison

Netsurion and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #54, while Rapid7 is ranked #14 with an average rating of 7.8. Netsurion holds a 0.7% mindshare in SIEM, compared to Rapid7’s 2.1% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 96% of Rapid7 users who would recommend it.

Netsurion

Read 24 Netsurion reviews

2,006 Views
1,063 Comparison Views

92% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,954 Views
3,407 Comparison Views

96% willing to recommend

Netsurion

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Rapid7 InsightIDR and Netsurion are both major players in the cybersecurity market. Rapid7 InsightIDR seems to have the upper hand for its ease of deployment and an intuitive interface, while Netsurion stands out for its feature-rich capabilities and robust customer service.

Features: Rapid7 InsightIDR includes comprehensive incident detection, automated response features, and an intuitive interface. Netsurion offers extensive threat intelligence, real-time log monitoring, and detailed analytics.

Room for Improvement: Rapid7 InsightIDR could improve its customizability, reporting functionality, and integration with other tools. Netsurion could refine its integration process with other tools, improve user customization options, and enhance its reporting features.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is commended for smooth deployment models and responsive customer service. Netsurion benefits from positive feedback on its deployment process and exceptional customer service.

Pricing and ROI: Rapid7 InsightIDR's pricing is considered reasonable given its ROI, but some users find initial setup costs high. Netsurion receives favorable reviews for pricing, with users highlighting strong ROI.

To learn more, read our detailed Netsurion vs. Rapid7 InsightIDR Report (Updated: January 2026).

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

54th

Ranking in Extended Detection and Response (XDR)

47th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (39th)

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

14th

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (23rd), Threat Deception Platforms (4th)

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.1%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.1%
Netsurion	0.7%
Other	97.2%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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SohailHyder

Head Of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

More Netsurion pros

"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"The solution provides satisfying native integration features"

"The web interface is great — very useful and user-friendly."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"Log search allows us to dive deep into aggregated logs and query all event types at once."

"Simple configuration and automatically syncs to the cloud platform."

"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."

More Rapid7 InsightIDR pros

Cons

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"Netsurion's SOC can be a bit too aggressive at times."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"I would like to see the dashboard come up more quickly."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

More Netsurion cons

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"The main problem lies in the processes within the client's operating systems."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

"Cloud risk assessment is one area where I think they need a lot of improvement."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Our pricing for Netsurion last year was US $52,000 per year."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

More Netsurion pricing and cost advice

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"It is a reasonably priced solution."

"It is more reasonably priced than other vendors."

"Accurately predict your licensing counts as this is a subscription based product."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"The pricing is good, and it is not very expensive."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

16%

Manufacturing Company

Outsourcing Company

Retailer

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

Ask a question

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

Comparisons

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Compared 7% of the time

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Compared 5% of the time

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CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 4% of the time

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Product Reports

Buyer's Guide

Netsurion

January 2026

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Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

InsightIDR

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

January 2026

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