Netsurion vs Rapid7 InsightIDR comparison

Netsurion and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #17 with an average rating of 8.6, while Rapid7 is ranked #14 with an average rating of 8.1. Netsurion holds a 0.5% mindshare in SIEM, compared to Rapid7’s 2.6% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

Netsurion

Read 24 Netsurion reviews

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257 Comparison Views

92% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

3,752 Views
1,887 Comparison Views

95% willing to recommend

Netsurion

Rapid7 InsightIDR

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Executive SummaryUpdated on Sep 18, 2024

Rapid7 InsightIDR and Netsurion are both major players in the cybersecurity market. Rapid7 InsightIDR seems to have the upper hand for its ease of deployment and an intuitive interface, while Netsurion stands out for its feature-rich capabilities and robust customer service.

Features: Rapid7 InsightIDR includes comprehensive incident detection, automated response features, and an intuitive interface. Netsurion offers extensive threat intelligence, real-time log monitoring, and detailed analytics.

Room for Improvement: Rapid7 InsightIDR could improve its customizability, reporting functionality, and integration with other tools. Netsurion could refine its integration process with other tools, improve user customization options, and enhance its reporting features.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is commended for smooth deployment models and responsive customer service. Netsurion benefits from positive feedback on its deployment process and exceptional customer service.

Pricing and ROI: Rapid7 InsightIDR's pricing is considered reasonable given its ROI, but some users find initial setup costs high. Netsurion receives favorable reviews for pricing, with users highlighting strong ROI.

To learn more, read our detailed Netsurion vs. Rapid7 InsightIDR Report (Updated: May 2025).

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

14th

Ranking in Extended Detection and Response (XDR)

16th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (5th)

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"Expediting incident response is really great."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

More Netsurion pros

"The solution is very scalable in terms of the licensing model."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"The solution provides satisfying native integration features"

"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."

"The UI is very good."

"It improved my organization by building a security alerting program."

"The solution is easy to use, and the interface is intuitive."

"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."

More Rapid7 InsightIDR pros

Cons

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"I would like to see the dashboard come up more quickly."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

More Netsurion cons

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"The solution's XDR agents cannot compete with the XDR solutions out there yet."

"The ability to tune the collector for custom logs would greatly help."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"I feel it would greatly benefit from more supported log sources."

"The dashboard is an area that could be simplified."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

More Netsurion pricing and cost advice

"The pricing is good, and it is not very expensive."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"It is a reasonably priced solution."

"Accurately predict your licensing counts as this is a subscription based product."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"It is more reasonably priced than other vendors."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Government

11%

Manufacturing Company

Performing Arts

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

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What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Product Reports

Buyer's Guide

Netsurion

June 2025

Download Netsurion product report

Buyer's Guide

Rapid7 InsightIDR

June 2025

Download Rapid7 InsightIDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

InsightIDR

Overview

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Netsurion vs. Rapid7 InsightIDR

May 2025

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