Netsurion vs Rapid7 InsightIDR comparison

Netsurion
Read 24 Netsurion reviews
  • 792 Views
  • 293 Comparison Views
92% willing to recommend
Rapid7 InsightIDR
Read 31 Rapid7 InsightIDR reviews
  • 6,284 Views
  • 3,324 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Netsurion and Rapid7 InsightIDR based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Netsurion vs. Rapid7 InsightIDR Report (Updated: July 2024).
Buyer's Guide
Netsurion vs. Rapid7 InsightIDR
July 2024
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Helped 793,295 peers since 2012
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
14th
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.4
Number of Reviews
24
Ranking in other categories
Managed Security Services (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th)
Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
9th
Ranking in Extended Detection and Response (XDR)
13th
Average Rating
8.4
Number of Reviews
31
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (20th), Threat Deception Platforms (5th)
 

Mindshare comparison

As of July 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
Unique Categories:
Managed Security Services
1.9%
SOC as a Service
2.3%
User Entity Behavior Analytics (UEBA)
15.6%
Endpoint Detection and Response (EDR)
1.1%
 

Featured Reviews

JD
Aug 24, 2023
Provides information that we never knew existed
What I like most about Netsurion is the level of visibility and reporting. We integrate multiple solutions and feed them into the managed services. It provides a single-pane-of-glass view. Having that data integration makes it easier. Instead of logging into all these different solutions to find the essential things we're trying to home in on, we can log into Netsurion. We have them monitoring for specific events and activity, and they report alerts within a few minutes. The integration is easy. We define the requirements, and they make it happen. We don't have an SLA for how quickly it needs to be integrated. You give the requirements and they make it happen. Communication is consistent and thorough. Validation testing is also done to ensure our needs have been met.
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Agustinus DWIJOKO - PeerSpot reviewer
Nov 7, 2023
A tool to detect malicious activities and provide security to networks and endpoints
Rapid7 InsightIDR helps me detect any malicious activities in any endpoints in my company I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company. With Rapid7 InsightIDR, you must install the Insight Agent, after which you may get to see some of the…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"What I like most about Netsurion is the level of visibility and reporting."
"Expediting incident response is really great."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
More Netsurion pros
"The product works well. Stability-wise, I rate the solution a ten out of ten."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"Features for user behavior analytics and the rules for attack review are good."
"The solution provides satisfying native integration features"
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"Rapid7's reporting is more robust than Tenable's."
"Very intuitive and easy to set up."
More Rapid7 InsightIDR pros
 

Cons

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"Netsurion's SOC can be a bit too aggressive at times."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
More Netsurion cons
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"The product allows us to make only 30 custom rules."
"The ability to tune the collector for custom logs would greatly help."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"Inability to get access to compliance reports within the solution."
"The APIs can be further improved in Rapid7."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
More Rapid7 InsightIDR cons
 

Pricing and Cost Advice

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
More Netsurion pricing and cost advice
"Rapid7 InsightIDR's pricing is reasonable."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The solution has a mid-range price point in the market"
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
More Rapid7 InsightIDR pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Manufacturing Company
12%
Government
8%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?
Expediting incident response is really great.
See all answers
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
See all answers
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
See all answers
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
See all answers
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
See all answers
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
The product pricing is very cheap.
See all answers
 

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Product Reports

Buyer's Guide
Netsurion
July 2024
Netsurion reportDownload Netsurion product report
Buyer's Guide
Rapid7 InsightIDR
July 2024
Rapid7 InsightIDR reportDownload Rapid7 InsightIDR product report
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
InsightIDR
 

Learn More

Video not available
Netsurion
Rapid7
 

Overview

Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Liberty Wines, Pioneer Telephone, Visier
Buyer's Guide
Netsurion vs. Rapid7 InsightIDR
July 2024
Free Report: Netsurion vs. Rapid7 InsightIDR
Find out what your peers are saying about Netsurion vs. Rapid7 InsightIDR and other solutions. Updated: July 2024.
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