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CrowdStrike Falcon vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (1st)
Secureworks Taegis XDR
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
11
Ranking in other categories
Network Detection and Response (NDR) (9th), Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Microsoft Defender for Endpoint6.4%
SentinelOne Singularity Endpoint4.4%
Other83.7%
Endpoint Protection Platform (EPP)
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis XDR1.2%
SentinelOne Singularity Endpoint6.3%
Wazuh5.1%
Other87.4%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"It'll not slow down your system when compared to others."
"The initial setup isn't too bad."
"It's a nice product that's stable and scalable."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"It's very easy to set up."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by improving the flow with the detections and the alerting."
"Scalability is good. We have had no issues with it."
"The product provides good monitoring features."
"The Insight feature is one we found the most useful."
"It is very useful for endpoint protection and stopping data breaches, and that's its real strength."
"CrowdStrike Falcon has positively impacted my organization by providing better visibility, host management, compliance, and real-time responses."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
"The price for Secureworks Taegis XDR is very competitive."
"The initial setup was straightforward."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Secureworks Taegis XDR helps me go from the alert to a search and investigation, which I find very helpful."
"It's a complete solution package."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"It is a complex solution to implement."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There's room for improvement with Mac device installations, which can be challenging."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"CrowdStrike Falcon can be improved by continuing to adapt to everything that is going on with AI and other developments in the world."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"The ability to receive text alerts natively in the console would be kind of cool."
"I would like to see a little bit more in the offline scanning ability."
"CrowdStrike Falcon's GUI requires improvement for user-friendliness."
"To improve CrowdStrike Falcon, I think the UI is dreadful."
"Although after the CrowdStrike outage and blue screens, we have had to put in place additional controls to ensure that we have phased rollouts."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
"One negative aspect I always hear from customers is about the cost."
"I would like to see more automation and more workbooks as needed improvements."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Hardware compatibility could be an area for improvement."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
 

Pricing and Cost Advice

"It has reasonable pricing for the use cases it provides to the company."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The price is on the higher side, but it's okay."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It is "expensive" and flexible."
"The pricing is a little high. It is per user per year."
"The price of the solution is high for the license and in general."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"There is an annual license required to use this solution."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"It is an expensive product, but I think it is well worth the investment."
"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"The pricing could be reduced. If it was more reasonable that would be great."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
Financial Services Firm
17%
Manufacturing Company
12%
Comms Service Provider
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What needs improvement with Secureworks Taegis XDR?
If there were a next release of the product, I would like to see an increase in playbooks, specifically for augmentat...
What is your primary use case for Secureworks Taegis XDR?
Clients are primarily using Secureworks Taegis XDR for securing endpoints, networks, and extending to cloud, identity...
What advice do you have for others considering Secureworks Taegis XDR?
One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operat...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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