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Rapid7 InsightIDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Rapid7 InsightIDR
Ranking in Extended Detection and Response (XDR)
28th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (25th), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (47th), Threat Deception Platforms (6th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
22nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
5
Ranking in other categories
Network Detection and Response (NDR) (15th)
 

Mindshare comparison

As of June 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.6%, down from 5.1% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.1%, down from 2.4% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.6%
Secureworks Taegis XDR1.3%
Rapid7 InsightIDR2.1%
Other92.0%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
Mohammad Talha Talkin Alam - PeerSpot reviewer
Assistant Manager IT at PDS Multinational
Improved network protection has secured our servers and monitors web and application traffic
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the technology is becoming upgraded, it will be good for Sophos to include more features in future updates of this solution. Secureworks Taegis XDR is a good product, but it should include AI technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an easy-to-use tool."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"Monitoring is most valuable."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"They have a new GUI which is just fantastic."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Rapid7 InsightIDR is budget-friendly and has a good market position because not everybody can afford to go for LogRhythm or Splunk or QRadar."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"This is a great product and the team is very willing to work with companies."
"It improved my organization by building a security alerting program."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"The UI is very good."
"The solution is very intuitive, it's easy to set up, is absolutely stable, and has a lot of integration with other security products."
"Simple configuration and automatically syncs to the cloud platform."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"The initial setup was straightforward."
"It's a complete solution package."
 

Cons

"It is a complex solution to implement."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It is an enterprise-level solution. Its price could be less expensive."
"To jump from the partner to Palo Alto directly was challenging."
"The solution lags to the real-time scenarios here and there."
"The MAC agent is not as robust feature-wise as the PC version."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"The price could be a little lower."
"The main problem lies in the processes within the client's operating systems."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"One thing that springs to mind is easier API integration with ITSMs."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"The pricing could be improved."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
 

Pricing and Cost Advice

"The tool's price is moderate."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It has reasonable pricing for the use cases it provides to the company."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price of the solution is high for the license and in general."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"The pricing and licensing are competitive."
"The solution has a mid-range price point in the market"
"It is a reasonably priced solution."
"It is more reasonably priced than other vendors."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
15%
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your primary use case for Rapid7 InsightIDR?
I am working with Rapid7 InsightOps and Rapid7 InsightIDR because the requirement is as such from the customer side, ...
What needs improvement with Secureworks Taegis XDR?
I suggest that we can check also the data sources of every data collector so that we can be informed of what data sou...
What is your primary use case for Secureworks Taegis XDR?
The main use for Secureworks Taegis XDR is to triage alerts from low to critical alerts and analyze and investigate d...
What advice do you have for others considering Secureworks Taegis XDR?
Secureworks Taegis XDR has been dependable for me regarding its AI capabilities in terms of accuracy and reliability ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Secureworks Taegis XDR and other solutions. Updated: April 2026.
900,838 professionals have used our research since 2012.