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NNT Log Tracker Enterprise vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (34th), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)
NNT Log Tracker Enterprise
Ranking in Security Information and Event Management (SIEM)
59th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Log Management (56th)
 

Mindshare comparison

As of April 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.3% compared to the previous year. The mindshare of NNT Log Tracker Enterprise is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Netsurion0.8%
NNT Log Tracker Enterprise0.7%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
JT
Senior Infra Manager at a tech vendor with 10,001+ employees
Great for PCI compliance but issues with stability and large amounts of data
I mainly use this solution to meet PCI compliance The automation of compliance reports and the correlation of the log have been major improvements.  The most valuable feature is the predefined reports for PCI compliance. The correlation suite needs to be improved. I also think they need to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"If I were to look at logs manually, there's no way I could do that; as an example, there are 48 million logs processed a day, so it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The Change Tracker tool is very good and will reduce your overall workload."
"The automation of compliance reports and the correlation of the log have been major improvements."
"Customer Service: The service we've seen from NNT to date has been extraordinarily good."
"The FIM features in the Change Tracker and the Log Tracker are the most valuable."
"File integrity monitoring is a very important function."
"The most valuable feature is the predefined reports for PCI compliance."
"If you want to deploy a SIEM and you want it to be simple, and not deal with much maintenance or help from the OEM, then I would say that NNT is the one."
"This is a very easy-to-use interface with a quick ramp-up time."
 

Cons

"I would like to see a faster response when we see things like 15,000 lockouts."
"I would like to see the dashboard come up more quickly."
"Netsurion's threat detection and response aren't quite mature."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"For the NNT Log Tracker and Change Tracker, they have to make their knowledge base available online because there is very little information available on the internet."
"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
"There are some issues with the stability - the correlation engine has failed multiple times, and the reports sometimes take too long, so we have to involve the tech team to get them."
"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
"The correlation suite needs to be improved."
"I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it."
"Only one minor deployment issue came up and it was resolved quickly. No other areas of improvement come to mind yet."
 

Pricing and Cost Advice

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"We have selected a perpetual license along with support."
"Consider both their on-premises solution and their hosted solution. Both are reasonably priced."
"NNT's pricing is moderate - I would rate their pricing two-and-a-half out of ten."
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Top Industries

By visitors reading reviews
Performing Arts
12%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
7%
Construction Company
23%
Manufacturing Company
9%
Healthcare Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Wonga, WHSmith
Find out what your peers are saying about NNT Log Tracker Enterprise vs. Netsurion and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.