

ManageEngine Log360 and Netsurion are two prominent products in the field of log management. Netsurion generally offers superior features but comes at a higher cost.
Features: ManageEngine Log360 is praised for its real-time event correlation and automated threat response features. Users value Netsurion's comprehensive threat intelligence and managed detection capabilities. Though both offer robust functionalities, Netsurion's extensive threat management provides a more comprehensive solution.
Room for Improvement: ManageEngine Log360 could benefit from a more scalable infrastructure and improved integration options. Users suggest that Netsurion requires enhancements in reporting flexibility and reduced false positives. ManageEngine Log360's limitations in scalability might pose a more critical challenge.
Ease of Deployment and Customer Service: Deploying ManageEngine Log360 is generally straightforward, but some users report challenges with longer setup times and complex configurations. Netsurion provides a smoother deployment experience, though its customer service, while responsive, could benefit from expedited support. Netsurion seems to have an edge in deployment efficiency, though both companies have room to improve their customer service response times.
Pricing and ROI: ManageEngine Log360 is considered more affordable but comes with higher setup costs and potential hidden charges. Netsurion, while more expensive, is viewed by users as delivering a higher return on investment due to its extensive feature set. Despite higher initial costs, Netsurion is perceived to offer better ROI.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I would rate their technical support as nine out of ten.
The technical support from ManageEngine is very good.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The price is suitable from a perspective of different pricing options.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
| Product | Market Share (%) |
|---|---|
| ManageEngine Log360 | 1.8% |
| Netsurion | 0.5% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.
Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.
What are Netsurion's key features?Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.
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