We compared Netskope and Prisma Access by Palo Alto Networks based on our users' reviews across four parameters. After reading all of the collected data, you can find our conclusion below.
Users prefer Netskope for its advanced analytics and granular policy enforcement, while Prisma Access may be a better choice for its scalability and ease of use. Users praise Netskope for its comprehensive data protection capabilities, advanced analytics, and granular policy enforcement. However, they have expressed a desire for a more intuitive interface, better customer support, improved performance during high-traffic periods, and more comprehensive reporting capabilities. Users appreciate Prisma Access for its ease of use, scalability, and flexibility but have concerns about speed and performance, compatibility with certain applications and platforms, and customer support.
Features: Netskope offers comprehensive data protection, advanced threat protection, advanced analytics, and granular policy enforcement. Prisma Access by Palo Alto Networks focuses on robust security measures, advanced threat prevention, secure connectivity, scalability, and flexibility.
Pricing and ROI: Netskope is praised for its competitive pricing options and straightforward setup process, ensuring a smooth customer experience. Prisma Access by Palo Alto Networks is affordable and provides good value for money. The setup cost is reasonable, and the licensing process is user-friendly for both products. Netskope users reported significant value and cost savings, emphasizing its effectiveness in data protection. Prisma Access users also experienced positive results, indicating a significant ROI.
Room for Improvement: Netskope could improve its interface, customer support, performance during high-traffic periods, and reporting capabilities. Prisma Access could enhance its speed and performance, compatibility with certain applications and platforms, and customer support.
Deployment and customer support: Some Netskope users found the initial setup to be simple and quick, as it only involves rolling out an agent and can be deployed on the cloud. However, others mentioned that the implementation phase can be complex and time-consuming, requiring coordination and effort. The deployment process was generally considered easy, especially for those with a networking background. Palo Alto Networks has a setup that varies in terms of ease and complexity. Some users found the initial setup to be straightforward, while others mentioned it was more complex and required help from Palo Alto or a partner. The deployment durations range from a few hours to several months, depending on factors such as the size of the environment and the number of branch offices. Users praise Netskope for their knowledge and expertise in addressing queries and concerns, emphasizing the excellent level of assistance received. Prisma Access received positive feedback for its knowledgeable and friendly staff, who efficiently address concerns and provide valuable guidance.
The summary above is based on 38 interviews we conducted with Netskope and Prisma Access by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The initial setup of Netskope CASB is easy, it is not complex."
"Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management."
"Technical support is pretty good."
"The automation offered by the product is pretty solid."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"The interface is good."
"Prisma Access by Palo Alto Networks is a seamless solution."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"The remediation process is easy compared to other platforms."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"They could add endpoint security features."
"It should have user behavior analysis and diverse analysis."
"The product's high price is an area of concern where improvements are required."
"There could be room for improvement in the subscription process."
"Netskope needs to improve its stability."
"The solution is still pretty new to the CASB environment."
"The configuration in the cloud model could be improved upon."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"My clients would like to see a more feature-rich product."
"The frequency of updates could be reduced."
"Dependencies of applications sometimes is a bit confusing."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
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Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 56 reviews. Netskope is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Netskope is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella, Skyhigh Security and Cato SASE Cloud Platform, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Netskope vs. Prisma Access by Palo Alto Networks report.
See our list of best Cloud Access Security Brokers (CASB) vendors and best Secure Access Service Edge (SASE) vendors.
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