OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the User Provisioning Software category. OpenText is ranked #9 with an average rating of 7.7, while SailPoint is ranked #2 with an average rating of 8.3. OpenText holds a 3.2% mindshare in UP, compared to SailPoint’s 28.1% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

SailPoint Identity Security Cloud and OpenText Identity Manager both compete in the enterprise identity management category. SailPoint appears to have the upper hand due to its rapid deployment capabilities and comprehensive out-of-the-box tools, whereas OpenText excels in real-time synchronization and customization abilities.

Features: SailPoint provides intuitive user control features, seamless integration, and a strong focus on governance with customizable workflows. It offers extensive access certification, simplifying identity management. OpenText focuses on real-time synchronization and robust password management, leveraging detailed tracing and flexible tools.

Room for Improvement: SailPoint could benefit from a more stable configuration process and improved reporting analytics. Enhancing interface usability for administrative tasks is also recommended. OpenText should modernize its management interface, improve smaller-scale deployment support, and ensure better connector integrations.

Ease of Deployment and Customer Service: SailPoint provides robust support structures with a vast community and technical expertise, though feedback delays might occur. OpenText is praised for straightforward real-time integration but struggles with a limited knowledge base for domain expertise.

Pricing and ROI: SailPoint's flexible licensing models offer competitive advantages, though it tends to be on the higher price spectrum. OpenText's pricing is more accessible to educational and government sectors but less appealing to smaller businesses due to variable costs based on integrations.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: September 2025).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of November 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.8%, down from 6.3% compared to the previous year. The mindshare of OpenText Identity Manager is 3.2%, down from 3.5% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 28.1%, down from 30.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	28.1%
Omada Identity	5.8%
OpenText Identity Manager	3.2%
Other	62.9%

User Provisioning Software

Featured Reviews

Lars Henrik Jensen

Lead Cyber Security Architect at Ernst & Young

Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes

The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Mitch MO

Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins

Adapts workflows with industry-specific flexibility for big companies

We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Omada Identity has helped us consolidate solutions for access management as they provide access request concepts, access reviews, and different types of access reviews that can be used."

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."

"I appreciate all the support we receive from Omada."

"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."

"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

More Omada Identity pros

"I like the eDirectory feature."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"NetIQ does not have a limit on the number of users."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

More OpenText Identity Manager pros

"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."

"Good life cycle management, segregation of duties, and analytics features."

"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."

"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."

"The solution is pretty stable and simple to use."

"SailPoint has allowed us to ensure the right people have the right access and to the rights things."

"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."

More SailPoint Identity Security Cloud pros

Cons

"There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes."

"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."

"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."

"Omada Identity has a steep learning curve."

"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."

"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."

"The stability of Omada Identity needs improvement because we have experienced too many unexpected errors on a daily basis, causing significant trouble as we onboard more complex and business-critical systems."

More Omada Identity cons

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"The interface is old and outdated, and the design software seems archaic."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"The vendor must provide an easier console for configuring things for smaller customers."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

More OpenText Identity Manager cons

"The cost can be prohibitive for middle-tier companies."

"The solution needs to have more out-of-the-box integration with different applications and solutions."

"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."

"Scalability is hard, especially when you are doing it in real time."

"SailPoint IdentityIQ has a primitive AI engine."

"When it comes to queries and analysis, I find the reporting module to be very low, very simple."

"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."

"There are more functionalities in the Cloud that could be explored."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

"Omada is expensive."

"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."

"The pricing is too high for SMBs."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"Omada Identity is competitively priced and delivers good value for our money."

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."

More Omada Identity pricing and cost advice

"The price of the solution is a bit high and could be reduced."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."

"It is a costly solution. Its cost, for sure, should be reduced."

"The product is expensive. I rate its pricing an eight out of ten."

"The pricing is a little bit higher than other tools."

"We pay an annual licensing cost for SailPoint IdentityIQ."

"It is affordable licensing."

"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."

"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	42

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	8
Large Enterprise	40

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...

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What needs improvement with Omada Identity Cloud?

There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

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What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

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What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

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How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...

See all answers

Comparisons

Saviynt vs Omada Identity

Compared 16% of the time

Microsoft Entra ID vs Omada Identity

Compared 13% of the time

One Identity Manager vs Omada Identity

Compared 9% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

SAP Identity Management vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

Microsoft Entra ID vs OpenText Identity Manager

Compared 16% of the time

One Identity Manager vs OpenText Identity Manager

Compared 10% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 7% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

CyberArk Privileged Access Manager vs OpenText Identity Manager

Compared 7% of the time

More OpenText Identity Manager Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 11% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 6% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

Omada Identity

October 2025

Download Omada Identity product report

Buyer's Guide

OpenText Identity Manager

October 2025

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

October 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

September 2025

Free Report: OpenText Identity Manager vs. SailPoint Identity Security Cloud

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