Nagios XI vs Zenoss Service Dynamics comparison

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Executive Summary

We performed a comparison between Nagios XI and Zenoss Service Dynamics based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nagios XI vs. Zenoss Service Dynamics Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's great for monitoring IT services infrastructure.""Nagios XI is a simple monitoring tool with performance management.""Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.""Nagios XI is stable.""Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping.""It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring.""The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code.""The installation is no problem. I've installed Nagios several times."

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"The product offers good documentation that helps with initial training.""It's easy to use.""What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

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Cons
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios.""Open-source software is usually not user-friendly.""The scalability of Nagios XI is scalable. However, it is not easy to do.""We'd like to see more integration capabilities.""The reporting structure could be more streamlined.""It can be quite difficult to know which drivers and agents to use when setting up.""The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.""The installation and monitoring need improvement."

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"It would be ideal if the product offered sound alerts.""As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.""The AI aspect needs to improve."

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Pricing and Cost Advice
  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • "For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
  • "Nagios XI is open source."
  • "Licensing costs are reasonable."
  • "It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
  • More Nagios XI Pricing and Cost Advice →

  • "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
  • "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
  • More Zenoss Service Dynamics Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's great for monitoring IT services infrastructure.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:It is a very good solution to monitoring infrastructure of IT services.
    Top Answer:In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
    Top Answer:What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates… more »
    Top Answer:There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part… more »
    Ranking
    Views
    19,351
    Comparisons
    16,548
    Reviews
    12
    Average Words per Review
    487
    Rating
    7.9
    28th
    Views
    3,101
    Comparisons
    2,667
    Reviews
    2
    Average Words per Review
    946
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

    Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

    With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

    Nagios XI Benefits and Features

    Some of the benefits and top features of using Nagios XI include:

    • Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.

    • Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.

    • Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.

    • Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.

    • User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.

    • Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.

    • Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

    Reviews from Real Users

    Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

    David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

    An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”

    Zenoss Service Dynamics (ZSD) is a software-defined IT operations platform that provides

    deep performance insights through real-time analytics to help your organization optimize any IT environment by building granular and intelligent infrastructure relationship models. ZSD has a highly flexible user interface, provides immediate root-cause analysis, helps prevent IT disruptions, offers intelligent automation, and also includes optimized infrastructure performance. The solution can be delivered as on-premises software or as a Zenoss-hosted service (ZaaS).

    Zenoss Service Dynamics Features

    ZSD has many valuable key features. Some of the most useful ones include:

    • Real-time service model: This feature is designed to help your organization understand the relationships and interdependencies between the IT services you are responsible for delivering and your constantly changing infrastructure.
    • Operational analytics: The solution offers in-depth operational analytics reporting based on a normalized and centralized data store. With its operational analytics, you can view historical performance and event management trends month over month, quarter over quarter, and year over year. You can do this by using your own custom report or by using one of the solution’s out-of-box reports.
    • Root-cause analysis: ZSD allows you to conduct root-cause analysis of performance and availability issues for services, which reduces event storms to a prioritized list of most likely events.
    • Predictive reporting: Using this feature, you can filter out insignificant outliers, then generate projections that help you proactively manage future capacity requirements that are based on historical usage data.

    Zenoss Service Dynamics Benefits

    There are many benefits to implementing ZSD. Some of the biggest advantages the solution offers include:

    • Gain total visibility of overall IT service health with intelligent dashboards and reports.
    • Eliminate risk associated with digital transformation.
    • Use real-time modeling to gain awareness of end-to-end infrastructure-related risks.
    • View performance and anomalies across all on-premises and cloud infrastructures.
    • Apply consistent monitoring policies across all cloud and on-premises systems.
    • Enable agile IT while eliminating employee fatigue by reducing alerts.
    • Future-proof your monitoring platform to run at any scale.
    • Get AIOps insights to predict service health and performance issues.
    • Collaborate across teams to coordinate investigation and problem-solving.
    • Deliver management as a service for DevOps teams.
    • Leverage AI and machine learning for predictive analytics.

    Reviews from Real Users

    PeerSpot user Aldo-P., Security Architect at ITSur, says, “The solution has a variety of great features. The dashboard is excellent. With it, I can see everything from one place. It gives me a full picture of my networks and I can quickly see if there are any trouble areas to note. The user experience is excellent. Within the solution is a piece of software called Twill, which is very good. It's like dynamic monitoring. Twill provides a great user experience. I can put the URL from a website and I can send the user and password on that. Overall, it's a great solution, and I consider it to be one of the best. The initial setup is very easy. The product offers good documentation that helps with initial training.”

    Offer
    Learn more about Nagios XI
    Learn more about Zenoss Service Dynamics
    Sample Customers
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Manufacturing Company25%
    Financial Services Firm13%
    Retailer8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider15%
    Government10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider9%
    Financial Services Firm8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise30%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business50%
    Midsize Enterprise13%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    Nagios XI vs. Zenoss Service Dynamics
    November 2022
    Find out what your peers are saying about Nagios XI vs. Zenoss Service Dynamics and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    Nagios XI is ranked 8th in Network Monitoring Software with 13 reviews while Zenoss Service Dynamics is ranked 28th in Network Monitoring Software with 3 reviews. Nagios XI is rated 8.0, while Zenoss Service Dynamics is rated 8.6. The top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core and Centreon, whereas Zenoss Service Dynamics is most compared with Zabbix, PRTG Network Monitor, Amazon CloudWatch, ITRS Geneos and SCOM. See our Nagios XI vs. Zenoss Service Dynamics report.

    See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.