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PRTG Network Monitor vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
63rd
Ranking in IT Infrastructure Monitoring
52nd
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Server Monitoring (25th), Container Monitoring (9th), AIOps (28th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 2.4%, down from 3.8% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.4%
Zenoss Cloud0.9%
Other96.7%
Network Monitoring Software
 

Featured Reviews

MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to manage and the reports are very accurate."
"PRTG has improved our visibility and response time to issues related to remote sites."
"To others who are interested in using this solution, I would recommend it, it's a decent product."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"It is nice to have one place where all the information is right there in front of us."
"The pricing is reasonable so far; it's proven to be a good investment for our company."
"As far as network monitoring and analysis, I cannot think of a more intuitive and flexible product on the market today."
"Over the approximately two years that the company has been using this product, it has been very stable."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"With this solution, they can have one million users at the same time with no crashes."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"It is very cost-effective compared to the tools I worked with in the past."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"PRTG Network Monitor could improve the price."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"This solution is complex for beginners so it takes some time to learn."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
 

Pricing and Cost Advice

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."
"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."
"I rate the licensing for PRTG Network Monitor an eight out of ten."
"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
"While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year."
"The pricing is reasonable for the features provided."
"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."
"We pay for a perpetual license and we have a support fee."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
10%
Outsourcing Company
7%
Healthcare Company
7%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about PRTG Network Monitor vs. Zenoss Cloud and other solutions. Updated: October 2026.
921,338 professionals have used our research since 2012.