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PRTG Network Monitor vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
75th
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (26th), Event Monitoring (13th), Server Monitoring (24th), Container Monitoring (7th), AIOps (25th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 3.3%, down from 4.1% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor3.3%
Zenoss Cloud0.7%
Other96.0%
Network Monitoring Software
 

Featured Reviews

madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"I would be happy to recommend PRTG; I have no qualms with it whatsoever, it does what we need it to do and is flexible."
"The solution provides us response times to issues."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It is very cost-effective compared to the tools I worked with in the past."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"With this solution, they can have one million users at the same time with no crashes."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Its Docker Container concept is mind blowing."
 

Cons

"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"The technical support from PRTG needs significant improvement."
"There are some vendor-specific sensors in PRTG Network Monitor, particularly for older hardware, that don't always provide consistent results."
"Although the reporting module is functional, I feel it is a bit clunky compared to the rest of the interface, and it would benefit from being polished for future use."
"The possibility to export the part of the sensor we made would be helpful."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times."
"There is room for improvement with the administrative part. The administrative part, since they introduced Docker, etc., has become a little complex."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"This solution is complex for beginners so it takes some time to learn."
 

Pricing and Cost Advice

"We have an unlimited license for this solution."
"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
"We bought a license for 4000 sensors."
"The scalability is there, but smaller companies might need CAM software to be able afford the product."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"We pay for a perpetual license and we have a support fee."
"If you're looking for a cost effective software I’d suggest this product."
"The price of PRTG Network Monitor is reasonable."
"It depends on the customer, what he wants."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Government
7%
Manufacturing Company
10%
Performing Arts
9%
Computer Software Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise50
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about PRTG Network Monitor vs. Zenoss Cloud and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.