

Zapier and n8n compete in the automation software category, focusing on integrating apps and streamlining workflows. Zapier has an advantage due to its extensive app integrations and user-friendly interface, while n8n provides more flexible workflow customization and open-source benefits.
Features: Zapier connects users with a vast network of apps, facilitating seamless data movement across platforms with integrations like Google Sheets and CRM systems. Its intuitive design supports users who lack coding skills. n8n stands out for its customizable workflows, allowing users to tailor automation processes with flexible scripting options, while also supporting a wide array of third-party applications.
Room for Improvement: Zapier could improve its Google Sheets functionality, refine its API connections, and enhance error reporting. n8n could benefit from a broader node library, improved scalability, and user-friendly enhancements for novices. Better documentation and AI integration could further elevate its user experience.
Ease of Deployment and Customer Service: Zapier's cloud-based operation facilitates quick deployments with accessible support, though some users mention delayed responses. n8n offers deployment flexibility with both on-premises and cloud options, complemented by a supportive community and responsive customer service.
Pricing and ROI: Zapier offers a range of plans, from free to premium, which can become costly with increased usage. However, its efficient automation delivers significant ROI for intensive users. n8n's open-source model provides cost savings, though additional costs for infrastructure may arise as organizations scale. It offers strong ROI for those leveraging local setups, often proving more cost-effective compared to traditional cloud services.
n8n provides a strong return on investment and is very helpful and cost-optimized.
They can save costs because they can reduce the hiring process for external developers for this type of automation that they can do themselves.
I believe the return on investment from using n8n is good because employees who previously worked on the specific problems I've automated can now focus on other, more interesting tasks.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
I describe the support team as knowledgeable, helpful, and responsive.
I can reach out to members of the community, ask questions, and usually within a week, they're answered.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
The standard solution allows for about five workflows at the same time, and it is scalable since I can upgrade my plan for more executions and workflows if needed.
One approach might take a day to go through all of it and another approach might take fifteen minutes to go through all of it.
It is crucial to have a technical team to support you with real experience in n8n and large-scale implementations.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
n8n deployments are some of the cheapest that I've come across; the monthly cost for n8n deployment self-hosted rarely exceeds five dollars.
I have not had any downtime with n8n.
n8n is stable, though the part that can be less stable is that you must stay connected to many APIs.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Documentation is really good.
Even though I can connect to different platforms with the HTTP node, it would be easier for people who are not technically advanced to connect with the internal integrations.
I would appreciate having more AI integrated into n8n, specifically an AI agent to help me better understand how to build workflows and assist when I encounter errors.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
The open source version is free.
I feel that the price is right as I'm using the standard version, which allows for about one thousand five hundred executions per month, which is sufficient for me and my organization.
For cloud environments, I noticed that depending on the number of nodes used and the number of executions, the basic plan might not be enough.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
My clients know that the information is not leaking or being sold to anybody.
You can use expressions anywhere. Expressions are basic JavaScript functions or JavaScript code that you can put in any node to pass data dynamically.
n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
n8n offers a flexible, low-code automation platform connecting over 200 applications to streamline workflows and increase efficiency through visual configurations and real-time monitoring.
n8n provides a robust environment for automating tasks with extensive integrations, benefitting users through its adaptability and developer-friendly design. It supports AI model integrations like ChatGPT to enhance automation. While users value its configurability and real-time logs, they suggest enhancements in scalability, stability, and documentation. It serves a multitude of purposes, from billing and customer support to marketing and data management, by linking platforms like Airtable and Google Sheets.
What are key features of n8n?n8n finds use in industries like healthcare, supply chain, and education, automating workflows to improve efficiency. Companies leverage it for tasks from e-commerce to AI-enhanced customer interactions, enhancing operations with minimal technical input required.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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