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Zapier vs n8n comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
n8n boosts ROI by automating tasks cost-effectively, enhancing productivity, and reducing the need for external developers.
Sentiment score
6.1
Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.
n8n provides a strong return on investment and is very helpful and cost-optimized.
Cloud Engineering and Automation Engineer at a tech vendor with 1,001-5,000 employees
They can save costs because they can reduce the hiring process for external developers for this type of automation that they can do themselves.
ERP recommendation specialist at a non-tech company with 1-10 employees
I believe the return on investment from using n8n is good because employees who previously worked on the specific problems I've automated can now focus on other, more interesting tasks.
AI and Automation Engineer at PeerSpot
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
4.2
n8n support experiences vary; some find it helpful, while others rely on online resources, with community support praised.
Sentiment score
7.0
Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.
I describe the support team as knowledgeable, helpful, and responsive.
ERP recommendation specialist at a non-tech company with 1-10 employees
I can reach out to members of the community, ask questions, and usually within a week, they're answered.
Solutions Architect at Bear Systems
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
6.6
n8n supports moderate scalability, managing increased workloads with configuration, but technical expertise is needed for optimal large-scale performance.
Sentiment score
7.4
Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.
The standard solution allows for about five workflows at the same time, and it is scalable since I can upgrade my plan for more executions and workflows if needed.
AI and Automation Engineer at PeerSpot
One approach might take a day to go through all of it and another approach might take fifteen minutes to go through all of it.
Solutions Architect at Bear Systems
It is crucial to have a technical team to support you with real experience in n8n and large-scale implementations.
ERP recommendation specialist at a non-tech company with 1-10 employees
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
6.8
n8n is stable with minor CPU and connection issues, praised for reliability and low self-hosting costs by experienced users.
Sentiment score
6.7
Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.
n8n deployments are some of the cheapest that I've come across; the monthly cost for n8n deployment self-hosted rarely exceeds five dollars.
Solutions Architect at Bear Systems
I have not had any downtime with n8n.
Business automation Expert at INSTRUTECH LIMITED
n8n is stable, though the part that can be less stable is that you must stay connected to many APIs.
AI and Automation Engineer at PeerSpot
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

n8n needs improved user experience, scalability, documentation, integrations, and features for non-technical users and team collaboration.
Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.
Documentation is really good.
Automations Engineer at Ad Up
Even though I can connect to different platforms with the HTTP node, it would be easier for people who are not technically advanced to connect with the internal integrations.
Business automation Expert at INSTRUTECH LIMITED
I would appreciate having more AI integrated into n8n, specifically an AI agent to help me better understand how to build workflows and assist when I encounter errors.
AI and Automation Engineer at PeerSpot
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

Enterprise users appreciate n8n's scalable pricing, low infrastructure costs, and free open source version with unlimited runs.
Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.
The open source version is free.
Business automation Expert at INSTRUTECH LIMITED
I feel that the price is right as I'm using the standard version, which allows for about one thousand five hundred executions per month, which is sufficient for me and my organization.
AI and Automation Engineer at PeerSpot
For cloud environments, I noticed that depending on the number of nodes used and the number of executions, the basic plan might not be enough.
ERP recommendation specialist at a non-tech company with 1-10 employees
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

n8n offers flexible, integrative low-code automation, supports 500+ apps, enhances productivity, and appeals to developers with its open-source nature.
Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.
My clients know that the information is not leaking or being sold to anybody.
Business automation Expert at INSTRUTECH LIMITED
You can use expressions anywhere. Expressions are basic JavaScript functions or JavaScript code that you can put in any node to pass data dynamically.
Automations Engineer at Ad Up
n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually.
Cloud Engineering and Automation Engineer at a tech vendor with 1,001-5,000 employees
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Categories and Ranking

n8n
Ranking in Business Orchestration and Automation Technologies
15th
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
14
Ranking in other categories
Workload Automation (11th), Integration Platform as a Service (iPaaS) (15th), AI-Agent Builders (2nd), AI Scheduling & Coordination (3rd)
Zapier
Ranking in Business Orchestration and Automation Technologies
16th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (17th), Cloud Data Integration (12th), AI Software Development (14th)
 

Featured Reviews

NR
ERP recommendation specialist at a non-tech company with 1-10 employees
Automation has transformed complex workflows and has empowered non‑technical teams to build flows
Regarding improvements for n8n, I would highlight two areas. First, while there is a growing community, the ecosystem of pre-built nodes for niche or proprietary systems still lags behind some commercial competitors. I often have to build custom HTTP request nodes or create my own node packages, which is doable but adds to project timelines. Second, features for team collaboration and lifecycle management are still evolving. Moving workflows from development to staging to production can be a manual export-import process, and native Git integration and more robust user roles for larger client teams would be a game-changer. Regarding needed improvements, I believe much of the existing documentation is not peer-reviewed. There is definitely a big community, but if the documentation or tutorials were approved or at least had a badge from n8n, customers would feel that this meets the standards of n8n editors themselves, which would give more confidence in the flows.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
University
10%
Financial Services Firm
10%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for n8n?
My experience with pricing and setup costs has been good. I feel that the price is right as I'm using the standard version, which allows for about one thousand five hundred executions per month, wh...
What needs improvement with n8n?
I wrote a message to n8n regarding a problem I faced, but I cannot recall what it was. Currently, most products nowadays include walkthrough or guide videos, short videos of 20 to 30 seconds that i...
What is your primary use case for n8n?
I worked on n8n, and Morgan messaged me on LinkedIn to review and provide feedback about the n8n product. I have used n8n for almost six months and built a personal project with it. My main goal wa...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Also Known As

n8n.io n8n
No data available
 

Overview

 

Sample Customers

Information Not Available
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Zapier vs. n8n and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.