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N-able Cove Data Protection vs StorageCraft ShadowXafe comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between N-able Cove Data Protection and StorageCraft ShadowXafe based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed N-able Cove Data Protection vs. StorageCraft ShadowXafe report (Updated: September 2022).
634,590 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.""The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points.""The ease of use and the console are great.""The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page.""It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak.""The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way.""For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

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"The most valuable feature is the backups.""I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

More StorageCraft ShadowXafe Pros →

Cons
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.""This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue.""The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.""One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that.""The recovery side, the restore side, could be a little more optimized.""For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients.""We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.""I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

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"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery.""Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

More StorageCraft ShadowXafe Cons →

Pricing and Cost Advice
  • "When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
  • "There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
  • "I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
  • "The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
  • "Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
  • "The price isn't extreme, but I'd love to pay less."
  • More N-able Cove Data Protection Pricing and Cost Advice →

  • "They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."
  • More StorageCraft ShadowXafe Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the… more »
    Top Answer:There is a basic product and pricing package. Clients can add on additional pricing for the local storage and hot standbys (onsite and offsite). We like that we can build a solution that fits the… more »
    Top Answer:Commercially, they offer the product in two different formats. There is the full imaging backup, and there is also an alternative. You can pay for simple data backups and pay by the gigabyte that is… more »
    Top Answer:I like that they have some new devices that are simpler to use because they kind of tie right into the cloud.
    Top Answer:Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who… more »
    Top Answer:We use StorageCraft ShadowXafe as a data protection solution.
    Ranking
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    5,529
    Comparisons
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    5
    Average Words per Review
    2,207
    Rating
    9.6
    Views
    898
    Comparisons
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    Comparisons
    Also Known As
    N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
    ShadowXafe
    Learn More
    Overview

    Cove Data Protection (formerly N-able Backup) offers backup, disaster recovery, and archiving for the cloud-first world. Protect servers, workstations and Microsoft 365 with efficient data protection as a service. Cloud storage is included, with 30 data centers worldwide. Secondary local storage is optional, and our efficient architecture lets you keep the same number of restore points in five times less storage. Cove’s unified multitenant management console dramatically reduces administrative time, and we provide recovery flexibility – from a full standby image to fast file-level restore. Save time, use less storage, and keep backups safely out of the reach of ransomware, with Cove.

    StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

    Offer
    Learn more about N-able Cove Data Protection
    Learn more about StorageCraft ShadowXafe
    Sample Customers
    Computer Depot, Leading Edge Computers, IT Logic Australia
    Kawasaki, NASA, Amazon, Sonic, Callaway
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider15%
    Educational Organization8%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider15%
    Government6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business92%
    Midsize Enterprise8%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise12%
    Large Enterprise48%
    Buyer's Guide
    N-able Cove Data Protection vs. StorageCraft ShadowXafe
    September 2022
    Find out what your peers are saying about N-able Cove Data Protection vs. StorageCraft ShadowXafe and other solutions. Updated: September 2022.
    634,590 professionals have used our research since 2012.

    N-able Cove Data Protection is ranked 12th in Backup and Recovery Software with 10 reviews while StorageCraft ShadowXafe is ranked 51st in Backup and Recovery Software with 2 reviews. N-able Cove Data Protection is rated 9.6, while StorageCraft ShadowXafe is rated 0.0. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of StorageCraft ShadowXafe writes "An expensive next-generation data recovery and backup software solution with poor data restoration". N-able Cove Data Protection is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Acronis Backup and Azure Backup, whereas StorageCraft ShadowXafe is most compared with Azure Backup, Veeam Backup & Replication, Arcserve UDP, Veeam Agent for Linux and Rubrik. See our N-able Cove Data Protection vs. StorageCraft ShadowXafe report.

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    We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.