NetVault Plus vs StorageCraft ShadowXafe [EOL] comparison

Quest Software and Arcserve are both solutions in the Backup and Recovery category. Additionally, 86% of Quest Software users are willing to recommend the solution.

NetVault Plus

Read 15 NetVault Plus reviews

4,580 Views
3,527 Comparison Views

86% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

NetVault Plus

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

StorageCraft ShadowXafe [EOL] and NetVault Plus are competing products in the backup and disaster recovery domain. NetVault Plus might have an advantage due to its versatile features, while ShadowXafe [EOL] is praised for its cost-effectiveness and strong support.

Features: ShadowXafe [EOL] ensures reliable backup with a focus on ease and quick recovery. It protects data comprehensively and minimizes downtime. NetVault Plus offers robust scalability, broad compatibility across systems, and versatile operation for a wide range of IT environments.

Ease of Deployment and Customer Service: NetVault Plus deployment is efficient, though it may require technical expertise, and provides strong service options. ShadowXafe [EOL] offers quick setup with clear guidance, supported by responsive and helpful customer service.

Pricing and ROI: ShadowXafe [EOL] features a cost-effective model, appealing to budget-conscious businesses with a good ROI. NetVault Plus, despite potentially higher costs, provides a significant ROI with its extensive features and reliability, making it a comprehensive solution for complex environments.

To learn more, read our detailed Backup and Recovery Report (Updated: July 2026).

Buyer's Guide

Backup and Recovery

July 2026

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Helped 908,877 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetVault Plus

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Backup and Recovery (36th), Disaster Recovery (DR) Software (21st)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"We have contacted technical support and they've been very good."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"NetVault Plus's Unified Manager Console is useful, it is great actually, and helps with the day-to-day activity for my end, making it easier for an IT manager like me."

"The user interface is good."

"It has File and SQL backup, which is the main benefit for us."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"We are able to protect all of our applications and data across the company using only NetVault."

More NetVault Plus pros

"The most valuable feature is the backups."

"The technical support has been very good."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"The stability of the solution is poor."

"I have never been able to have a solid backup of Office 365 using Quest NetVault; it fails so many times that it is not production-ready."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The license expired without any warning and that caused us some problems."

"I would like to see the option of cloud-based management."

"The product’s SQL backup plugin needs improvement."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

More NetVault Plus cons

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

Pricing and Cost Advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Construction Company

16%

Financial Services Firm

Performing Arts

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

No data available

Questions from the Community

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

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What needs improvement with Quest NetVault?

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What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

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Compared 7% of the time

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Compared 5% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 4% of the time

Rubrik vs NetVault Plus

Compared 3% of the time

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Veeam Data Platform vs StorageCraft ShadowXafe [EOL]

Compared 24% of the time

Commvault Cloud vs StorageCraft ShadowXafe [EOL]

Compared 17% of the time

N-able Cove Data Protection vs StorageCraft ShadowXafe [EOL]

Compared 17% of the time

More StorageCraft ShadowXafe [EOL] Competitors

Product Reports

Buyer's Guide

NetVault Plus

July 2026

Download NetVault Plus product report

Buyer's Guide

Backup and Recovery

July 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

ShadowXafe

Overview

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.

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