NetVault Plus vs StorageCraft ShadowXafe [EOL] comparison

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Quest Software and Arcserve are both solutions in the Backup and Recovery category. Additionally, 86% of Quest Software users are willing to recommend the solution.

NetVault Plus

Read 15 NetVault Plus reviews

6,067 Views
4,550 Comparison Views

86% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

NetVault Plus

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

StorageCraft ShadowXafe [EOL] and NetVault Plus are competing products in the backup and disaster recovery domain. NetVault Plus might have an advantage due to its versatile features, while ShadowXafe [EOL] is praised for its cost-effectiveness and strong support.

Features: ShadowXafe [EOL] ensures reliable backup with a focus on ease and quick recovery. It protects data comprehensively and minimizes downtime. NetVault Plus offers robust scalability, broad compatibility across systems, and versatile operation for a wide range of IT environments.

Ease of Deployment and Customer Service: NetVault Plus deployment is efficient, though it may require technical expertise, and provides strong service options. ShadowXafe [EOL] offers quick setup with clear guidance, supported by responsive and helpful customer service.

Pricing and ROI: ShadowXafe [EOL] features a cost-effective model, appealing to budget-conscious businesses with a good ROI. NetVault Plus, despite potentially higher costs, provides a significant ROI with its extensive features and reliability, making it a comprehensive solution for complex environments.

To learn more, read our detailed Backup and Recovery Report (Updated: October 2026).

Buyer's Guide

Backup and Recovery

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetVault Plus

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Disaster Recovery (DR) Software (21st)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup and recovery capabilities of NetVault Plus are very important for maintaining my business."

"We are able to protect all of our applications and data across the company using only NetVault."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"If a job is pending, the solution communicates it to us through emails."

"Ultimately, our customers have been happy with the solution."

"The interface is very user-friendly."

"NetVault Plus's Unified Manager Console is useful, it is great actually, and helps with the day-to-day activity for my end, making it easier for an IT manager like me."

"We have contacted technical support and they've been very good."

More NetVault Plus pros

"The most valuable feature is the backups."

"The technical support has been very good."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."

"The license expired without any warning and that caused us some problems."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

"The initial setup is a little complex."

"There are command-line limitations. There is not a very strong possibility to work with the command line."

"I have never been able to have a solid backup of Office 365 using Quest NetVault; it fails so many times that it is not production-ready."

"The product’s SQL backup plugin needs improvement."

"NetVault does not have the feature set that Commvault has."

More NetVault Plus cons

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

Pricing and Cost Advice

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Manufacturing Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

No data available

Questions from the Community

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

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What needs improvement with Quest NetVault?

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What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

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Comparisons

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Veeam Data Platform vs NetVault Plus

Compared 6% of the time

Commvault Cloud vs NetVault Plus

Compared 4% of the time

Veritas NetBackup vs NetVault Plus

Compared 3% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 3% of the time

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Veeam Data Platform vs StorageCraft ShadowXafe [EOL]

Compared 16% of the time

Commvault Cloud vs StorageCraft ShadowXafe [EOL]

Compared 11% of the time

Rubrik vs StorageCraft ShadowXafe [EOL]

Compared 10% of the time

Hornetsecurity Altaro VM Backup vs StorageCraft ShadowXafe [EOL]

Compared 9% of the time

EDB Backup and Recovery Tool vs StorageCraft ShadowXafe [EOL]

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Product Reports

Buyer's Guide

NetVault Plus

October 2026

Download NetVault Plus product report

Buyer's Guide

Backup and Recovery

October 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

ShadowXafe

Overview

NetVault Plus provides efficient backup management via web access, supports diverse databases, and simplifies recovery tasks. Its GUI, snapshot backups, malware scanning, and advanced reporting meet diverse IT needs efficiently.

NetVault Plus enhances backup management with its web-based interface, providing seamless access without server login. It supports various databases like MySQL, MS SQL, and Oracle, facilitating streamlined recovery procedures. Utilized in environments such as VMware and Hyper-V, it offers comprehensive data protection, including deduplication and encryption. While it excels in features like snapshot-based backups and malware scanning, users note areas for improvement, such as SQL backup plugins and scheduling options. Compatibility issues, limited storage, and a need for enhanced cloud integration are also noted. Employed extensively across industries such as pharma and retail, it addresses a wide array of IT requirements with large-scale deployments.

What are the key features of NetVault Plus?

Web-Based Access: Efficient management without server login.
Comprehensive GUI: User-friendly interface with advanced features.
Snapshot-Based Backups: Streamlines data recovery.
Malware Scanning: Enhances security and file integrity.
Search and Reporting: Efficient catalog databases and media reporting.
Tape Record and Granular Recovery: Detailed data restoration capabilities.
Deduplication: Reduces storage needs and improves efficiency.

What benefits should users evaluate in NetVault Plus reviews?

Ease of Use: Quick navigation through a web-based interface.
Scalability: Supports large deployments across multiple environments.
Database Support: Compatibility with SQL, Oracle, and others.
Comprehensive Recovery: Options like bare metal recovery and virtual machine support.
Secure Backup: Includes encryption for enhanced data protection.

In industries like pharma and retail, NetVault Plus supports essential backup and recovery tasks. Users prioritize VMware integration and optimal data protection, utilizing tape libraries for reliable data transfer. Its application in diverse sectors ensures comprehensive coverage and security compliance.

Quest Software

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.

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