

Nagios XI and Moogsoft compete in the network and IT infrastructure management category. Moogsoft seems to have the upper hand due to its advanced AI capabilities, offering superior features compared to Nagios XI's affordability and wide usage.
Features: Nagios XI is favored for its extensibility, allowing custom plugin development. It has a robust open-source foundation and benefits from community-contributed plugins and scalability via integration with tools like Ansible and Puppet. Moogsoft stands out with AI-driven automation, superior incident management features, and automated event correlation and noise reduction, enhancing operational efficiency.
Room for Improvement: Nagios XI needs improvements in UI customization, incident management integration, and scalability, especially for larger environments. Integrating plugins and configuring Nagios for varied systems can be complex. Moogsoft can improve integration options, its interface, and expand AI capabilities for more predictive insights. Enhancing event correlation and refining its learning algorithms and response automation is also needed.
Ease of Deployment and Customer Service: Nagios XI is versatile, supporting on-premises to multi-cloud deployments. Its open-source nature and strong community support help users resolve issues independently, though its official technical support is regarded as expensive. Moogsoft offers flexible deployment options and impressive customer service, providing seamless integration in hybrid and cloud environments but may require more comprehensive support due to deployment complexity.
Pricing and ROI: Nagios XI offers a cost-effective solution with substantial ROI through its extensive customization options. Its enterprise licensing is competitive, appealing to budget-conscious buyers. Moogsoft, although pricier due to AI capabilities, delivers significant value in efficiency and reduced operational strain, leading to a favorable cost-benefit analysis. The ROI for both solutions relies heavily on effective implementation and utilization of their respective features.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
It is very stable.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
| Product | Market Share (%) | 
|---|---|
| Moogsoft | 0.8% | 
| Nagios XI | 3.2% | 
| Other | 96.0% | 


| Company Size | Count | 
|---|---|
| Small Business | 5 | 
| Midsize Enterprise | 4 | 
| Large Enterprise | 11 | 
| Company Size | Count | 
|---|---|
| Small Business | 22 | 
| Midsize Enterprise | 17 | 
| Large Enterprise | 21 | 
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
 
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
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