Siebel CRM vs monday.com comparison

Why PeerSpot?

monday.com and Oracle are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.4, while Oracle is ranked #20 with an average rating of 6.7. monday.com holds a 1.2% mindshare in CRM, compared to Oracle’s 1.2% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 88% of Oracle users who would recommend it.

monday.com

Read 238 monday.com reviews

15,114 Views
5,592 Comparison Views

98% willing to recommend

Siebel CRM

Read 20 Siebel CRM reviews

5,588 Views
5,309 Comparison Views

88% willing to recommend

monday.com

Siebel CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

Siebel CRM and monday.com compete in the CRM space, focusing on diverse business needs. monday.com has an edge due to its flexibility and ease of use, making it attractive for businesses seeking intuitive solutions. Siebel CRM's robust functionality may appeal to larger enterprises needing comprehensive CRM capabilities, but monday.com shows stronger feature-based satisfaction.

Features: Siebel CRM offers extensive integration capabilities, in-depth customer management, and excels at managing complex customer interactions and analytics. monday.com is noted for customizable workflows, intuitive task management, and broader use cases beyond traditional CRM, emphasizing flexibility and modern work management.

Room for Improvement: Siebel CRM could enhance its deployment speed and reduce technical resource requirements while improving user interface intuitiveness. monday.com may benefit from expanding its advanced feature offerings and integrating deeply with more enterprise-level tools. Both could work on making customization processes more user-friendly for varied skill levels.

Ease of Deployment and Customer Service: monday.com stands out for its cloud-based deployment, quick setup, and excellent customer support, which simplifies integration into existing workflows. Siebel CRM, with on-premise solutions, requires longer deployment time and more technical resources but offers strong technical support for its complex setup.

Pricing and ROI: monday.com provides subscription-based pricing, ideal for those seeking cost-effective CRM with fast cost recovery. Siebel CRM often involves higher upfront costs, aligning with its comprehensive functionalities, offering better long-term ROI for those who need in-depth CRM solutions.

To learn more, read our detailed Siebel CRM vs. monday.com Report (Updated: September 2026).

Buyer's Guide

Siebel CRM vs. monday.com

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (5th)

Siebel CRM

Ranking in CRM

20th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Local Government CRM (4th)

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 1.9% compared to the previous year. The mindshare of Siebel CRM is 1.2%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.2%
Siebel CRM	1.2%
Other	97.6%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

Read full review

ShirazShah

CRM Specialist at Allied Bank Limited

Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement

The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful."

"After the Monday.com implementation, we had an increase in productivity, all the employees reduced their time micromanaging all the tasks they were doing and had a platform already set up with automation to make the job easier and also the workflow between team members."

"What I've found the most valuable is that you can set up a project quickly and track and retract information very easily."

"Monday has allowed us to work and flow as a growing team and has provided a concrete organizational basis for how we run our day-to-day."

"Overall, Monday.com has been essential to our growth over the last couple of years."

"monday.com saves time and gets everyone on the same page within my team."

"I cannot say enough good things about Monday.com."

"We are a small business so it really helps us stay organized."

More monday.com pros

"Siebel CRM is the number one CRM product in the world."

"The solution's order management pack is quite fantastic."

"The best thing about the tool is its data model. The underlying data model refers to how the data is stored in databases. We can also experience the ease of developing anything with the tool. We can customize any functionality as per any business challenge."

"Siebel is easy to configure and comes with various pre-built industry verticals, so it doesn't require much effort. If you want to roll out Siebel in telecom or manufacturing, they have the verticals."

"Siebel CRM is used for distributing information between systems, trouble ticketing, and case management."

"It is a stable solution, but because it is an on-premises one, we have slow response rates at times."

"It's very stable."

"EAI and workflows are the most valuable features."

More Siebel CRM pros

Cons

"There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations."

"We would like to have more open boards at one time and more CRM functionalities."

"Perhaps a direct interface integration with social media channels would be ideal."

"The dependencies and Gantt chart could be better."

"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."

"This isn't a platform where you scrimp on the training and send one person to bring back knowledge. Monday is different things to different people, and context matters."

"In premium accounts, the amount of transactions allowed is so low. We have not been able to integrate more apps due to this limitation."

"Once timers are cleared, there is no way to recover this data."

More monday.com cons

"Siebel CRM should improve its UI. Because it's all about the customer experience and how the customer experiences it, the internal customer is more important for CRM than the people handling the company. So, you get frustrated if you don't have a very good user interface and user experience."

"Currently, Siebel CRM is not helping the agent provide faster feedback to the customer."

"Server may response very slowly if effective load balancing is not done."

"Oracle needs to improve its support. The major drawback I've observed with Siebel CRM is that Oracle hasn't taken appropriate steps to improve it since 2019. We noticed a steep downfall because Oracle was slow to roll out upgrades like Open UI. By the time these upgrades were available, the market had shifted to cloud solutions, which competitors were already providing much earlier."

"The problem with Siebel is that everything is customizable in it. It's probably over-engineered, which makes it difficult to use, and it makes it difficult for the users to get started with the system."

"However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities."

"The user interface could be more intuitive and modern. The Oracle Siebel documentation contains many links, and finding specific information takes time."

"The latest versions of this solution are not stable. I have been working on the latest version for three and a half years and I'm still experiencing issues with stability."

More Siebel CRM cons

Pricing and Cost Advice

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"The price is reasonable for the number of users we have."

"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"The pricing is totally fair. I don't have any issues with it."

"Fees are paid monthly per user."

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."

More monday.com pricing and cost advice

"Its licensing is yearly."

"This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."

"The product is expensive."

"The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."

"I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Financial Services Firm

11%

Construction Company

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	182
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	16

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

See all answers

What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

See all answers

What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

See all answers

What needs improvement with Siebel Sales?

See all answers

What is your primary use case for Siebel Sales?

We implemented Siebel CRM in our organization in December 2022. We are currently in discussions with Oracle, but we will stay with Siebel CRM rather than moving to the Fusion version. We are alread...

See all answers

Comparisons

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Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

Wrike vs monday.com

Compared 3% of the time

Odoo vs monday.com

Compared 3% of the time

HubSpot CRM vs monday.com

Compared 3% of the time

More monday.com Competitors

Microsoft Dynamics CRM vs Siebel CRM

Compared 12% of the time

Oracle Fusion Service vs Siebel CRM

Compared 9% of the time

Oracle CRM vs Siebel CRM

Compared 8% of the time

SugarCRM Platform vs Siebel CRM

Compared 8% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 7% of the time

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Product Reports

Buyer's Guide

monday.com

September 2026

Download monday.com product report

Buyer's Guide

Siebel CRM

September 2026

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Siebel CRM offers a robust platform known for flexibility and scalability, providing advanced integration with Oracle products and meeting diverse tasks in customer management.

Siebel CRM stands out due to its flexibility, stability, and scalability, making it a preferred choice in customer relationship management. Users appreciate its integration capabilities and the ability to customize features, ensuring it adapts to complex business requirements. Key strengths include complaint management, workflows, and efficient data modeling for complex products. It supports multiple systems, enhancing customer engagement and facilitating tasks like marketing and financial modeling. Its seamless integration with Oracle products increases efficiency, particularly favored in the financial sector.

What are some key features of Siebel CRM?

Integration Capabilities: Ensures smooth connectivity with existing Oracle systems.
Data Model: Facilitates efficient handling of complex data structures.
Customization: Allows tailoring of workflows and functionalities.
Complaint Management: Streamlines resolution processes.
Workflow Automation: Automates repetitive tasks for efficiency.
User Interface Customization: Adapts interface to meet user preferences.

What benefits or ROI should users consider?

Enhanced Customer Engagement: Improves interaction and service delivery.
Operational Efficiency: Streamlines processes, reducing manual effort.
Scalability: Grows with organizational needs without compromising performance.
Cost Efficiency: Reduces overhead by integrating with existing systems.
Reliability: Offers stable operation across diverse business environments.

In telecom and banking, Siebel CRM is leveraged for managing customer interactions and enhancing service experiences. Enterprises use it for product catalogs, while call centers benefit from its efficiency in handling customer service requests. Its ability to integrate information significantly benefits sales and marketing activities in diverse industries.

Oracle

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

Buyer's Guide

Siebel CRM vs. monday.com

September 2026

Free Report: Siebel CRM vs. monday.com

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