Microsoft Windows Server Update Services vs Quest KACE Systems Management comparison

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Executive Summary

We performed a comparison between Microsoft Windows Server Update Services and Quest KACE Systems Management based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Windows Server Update Services vs. Quest KACE Systems Management Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Compared to Linux, Windows Server’s setup is easier.""The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured.""PowerShell is a valuable feature.""The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems.""A valuable feature about this solution is that it enforces an updating and patching process for my applications.""The most valuable feature is its ability to identify which updates are needed on a particular machine.""The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability.""Microsoft Windows Server Update Services is an easy-to-use and stable solution."

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"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.""We can get the majority of what we need with this product and do not have to spend money on something else.""The service desk can be configured and customized to better serve our environment.""KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier.""The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier.""KACE’s knowledge-based articles are very good.""The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour...""With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

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Cons
"The database could be improved. In large environments, for example, we often get problems with reporting.""We have some problems when we update the servers.""The reporting is not as practical as I would like it to be.""Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it.""There are some bugs in IIS.""More integration with different platforms would be an improvement.""The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need.""Microsoft Windows Server Update Services could improve the ease of use."

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"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.""There is always room for improvement. However, the system does most of what we need at this moment.""When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth.""I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period.""What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network.""We'd love to see support for larger dependencies in the scripting feature.""One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time.""The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."

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Pricing and Cost Advice
  • "Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
  • "The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
  • "The integration is included in the Windows Server system, and there are no additional fees."
  • "This product comes included with Windows and can be used free of charge."
  • "The licensing of WSUS is free of charge because it comes with the Windows Server operating system, included as a feature of the operating system itself. It's simply a role that you enable within Windows Server."
  • "It doesn't need a license. It's offered for free with Microsoft."
  • "Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
  • "The solution is expensive, and the licensing costs are yearly."
  • More Microsoft Windows Server Update Services Pricing and Cost Advice →

  • "It may be more expensive, but you get what you pay for."
  • "It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The reporting capabilities that help maintain compliance and security are good.
    Top Answer:The solution must provide the issue description of the patches. We are not able to trace the issue resolution for the patches. The issues must be available in the patch portal. It will help us to be… more »
    Top Answer:KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search… more »
    Top Answer:It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
    Ranking
    3rd
    out of 50 in Patch Management
    Views
    4,617
    Comparisons
    3,785
    Reviews
    24
    Average Words per Review
    412
    Rating
    8.3
    6th
    out of 50 in Patch Management
    Views
    2,970
    Comparisons
    1,751
    Reviews
    7
    Average Words per Review
    849
    Rating
    8.6
    Comparisons
    Also Known As
    Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
    Dell KACE Systems Management
    Learn More
    Overview

    Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.

    WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.

    Microsoft Windows Server Update Services Use Cases

    The four main use cases that WSUS adds value to businesses are:

    • Centralizes update management.
    • Automates update management.
    • Performs general patch management to ensure compliance and protect against vulnerabilities.
    • Downloads all endpoint updates from data centers to a central location and then distribute them across the organization’s network.

    Microsoft Windows Server Update Services Features

    This built-in server includes the following features:

    • Includes Windows PowerShell cmdlets.
    • Features client and server separation, which means you can deliver versions of the Windows Update Agent (WUA) separately from WSUS.
    • Automatic download of updates.
    • Deploy a targeted download of updates to a specific group of computers.
    • Multiple language support.
    • Advanced reporting capabilities.
    • Centralized management of network resources.

    Requirements

    In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:

    • WSUS 10.0.14393
    • WSUS 10.0.17763
    • WSUS 6.2 and 6.3 with installed KB 3095113 and KB 3159706

    Microsoft Windows Server Update Services Benefits

    • Stable.
    • Ensures servers are always patched and prevents vulnerabilities.
    • Works great for internal updating.
    • Enforces automated updates and patching for applications.
    • Because the solution is used in the cloud, clients are always using the latest version.
    • Highly scalable and configurable regardless of the organization’s layout.

    Different Types of WSUS Deployments

    • Simple WSUS deployment: A server inside the corporate firewall serves clients via a private intranet. The WSUS server downloads updates by connecting to Microsoft Update. Using this model, you can configure multiple WSUS servers with a parent WSUS server.

    • Computer groups: You can use computer groups to deliver updates to specific computers. There are two basic computer groups: All Computers or Unassigned Computers. When a client first contacts the WSUS server, it is added to both. You can then create a group from the Unassigned Computers group to the new group.

    • WSUS server hierarchies: The flexibility of WSUS enables the creation of complex hierarchies of servers. To do this, you need only a single WSUS server connected to Microsoft Update. This will serve as an “upstream server,” and the connected servers as “downstream servers.”

      • You can link WSUS servers in two modes: autonomous or replica. In the autonomous mode, the upstream server shares the updates with the downstream servers but doesn’t update status or group information.

      • The upstream server shares updates, status, and group information in replica mode. You cannot administer replica servers apart from the upstream WSUS server.

    Quest KACE Systems Management is a unified endpoint management solution that helps your organization address your endpoint management needs. The solution enables you to discover and track every device in your environment, keep compliance requirements up to date, secure your network from cyberthreats and attacks, and automate administrative tasks all from a single console.

    Quest KACE Systems Management Features

    Quest KACE Systems Management has many valuable key features. Some of the most useful ones include:

    • Comprehensive device coverage: With Quest KACE Systems Management, you have full management control of all operating systems, including MacOS, Windows, Chromebook, Linux, iOS, and Android.
    • Flexible configuration: Quest KACE Systems Management gives you the ability to define specific policies and administrative functions.
    • Reporting: The solution provides access to existing templates or gives you the option to build ad-hoc reports. Reports can also be customized to meet any compliance needs.
    • Patch management: This feature ensures your patching is always current and also enables you to secure your environment with automated patch identification and deployment.
    • Mobile device control: Quest KACE Systems Management allows you to remotely locate, reset passwords, lock, erase, or factory reset any enrolled mobile device.
    • Granular inventory: With the granular inventory feature, you can access a detailed inventory of data on each device in your environment. In addition, you can get automated deep-dive analysis when necessary.

    Quest KACE Systems Management Benefits

    There are many benefits to implementing Quest KACE Systems Management. Some of the biggest advantages the solution offers include:

    • Efficient: Quest KACE Systems Management eliminates the need to manually manage multiple solutions to achieve endpoint security, saving you time and making it an ideal and efficient solution for your organization.
    • Co-manage endpoints: Using Quest KACE Systems Management, you can co-manage both your traditional and modern endpoints, including Windows and Mac laptops, Linux, non-computer devices, servers, IoT, and iOS and Android mobile devices.
    • Easy-to-use interface: Quest KACE Systems Management is designed with a simple interface that offers powerful and consistent functionality.
    • Minimizes risk: Quest KACE Systems Management can easily locate or wipe any lost or stolen mobile device, minimizing risks for your organization.
    • Enhanced security: With Quest KACE Systems Management, your systems remain secure by identifying, inventorying, patching, and controlling all endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Quest KACE Systems Management solution.

    Tim H., Laboringenieur, Computeringenieur at HTW Berlin, says, "The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

    Chris H., Director of IT at CCOF, mentions, "The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour."

    Sample Customers
    Information Not Available
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company14%
    Energy/Utilities Company10%
    Security Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government13%
    Financial Services Firm9%
    Manufacturing Company8%
    REVIEWERS
    University30%
    Financial Services Firm15%
    Manufacturing Company9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University10%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise13%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business21%
    Midsize Enterprise45%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    Buyer's Guide
    Microsoft Windows Server Update Services vs. Quest KACE Systems Management
    March 2024
    Find out what your peers are saying about Microsoft Windows Server Update Services vs. Quest KACE Systems Management and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Microsoft Windows Server Update Services is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Ivanti Neurons Patch for Intune and GFI LanGuard, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, BigFix, Red Hat Ansible Automation Platform and Ivanti Neurons Patch for Intune. See our Microsoft Windows Server Update Services vs. Quest KACE Systems Management report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.