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Microsoft Windows Server Update Services vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
Windows Server Update Services provides free, efficient patch management, automates updates, centralizes downloads, and reduces crashes and internet usage.
Sentiment score
5.8
Qualys Patch Management enhances security efficiency, reducing workload and vulnerabilities, automating patches, and decreasing ransomware exposure, improving security posture.
If they have some bundle options to pay less for more, we will get it and use it.
Senior Oracle DBA at a financial services firm with 11-50 employees
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
IS Service Technical Specialist For Qualys Patch Management at ABB
 

Customer Service

Sentiment score
4.1
Users criticize Microsoft Windows Server Update Services support for slow responses and inconsistency, preferring online resources or premium support.
Sentiment score
7.2
Qualys Patch Management offers efficient, responsive support, with most users praising fast resolutions despite occasional language and urgency issues.
Microsoft Update provides one of the worst support experiences among all tech companies that I have experienced.
Lead - Technical Services at Impetus
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
IT Manager at Handi Quilter, Inc.
I explain that I am unhappy because it takes too long for a reaction.
System Administrator at Waternet
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
5.2
Windows Server Update Services is scalable and adaptable but may experience performance issues in large, stressed deployments.
Sentiment score
7.7
Qualys Patch Management efficiently scales from small to large environments with strong ratings, though some seek affordability improvements.
Though there are options to use Microsoft MS SQL, it does not support more than 3,000 clients.
Lead - Technical Services at Impetus
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.3
Microsoft Windows Server Update Services is stable and reliable, though minor issues may occur with specific updates or large environments.
Sentiment score
7.7
Qualys Patch Management is highly stable and reliable, praised for cloud-native features and quality support with minor performance issues.
When we schedule our updates, it works, and that's it—nothing irregular or different than what was expected.
Senior Oracle DBA at a financial services firm with 11-50 employees
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Windows Server Update Services requires UI enhancements, better integration, stability improvements, and efficient patch management for smoother operation.
Qualys Patch Management needs improvements in accuracy, integration, UI, reporting, support, automation, error clarity, and patch coverage.
The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another.
IT Manager at Handi Quilter, Inc.
I would like the updates to be less often and more rarely because they have a high impact on our team.
Senior Oracle DBA at a financial services firm with 11-50 employees
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Setup Cost

Microsoft Windows Server Update Services has no licensing fees but can incur costs from storage, cloud deployment, and enterprise agreements.
Qualys Patch Management offers competitive pricing, valued for functionality, but may seem expensive; bundles enhance cost-effectiveness for large infrastructures.
It's a free service.
Lead - Technical Services at Impetus
It's free.
Network Architect at a construction company with 51-200 employees
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

Microsoft Windows Server Update Services offers centralized management, automated updates, and reporting, enhancing efficiency without extra licensing fees.
Qualys Patch Management offers efficient vulnerability management, remote management, and improves patch compliance with TruRisk scoring and cloud scalability.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Lead - Technical Services at Impetus
The most valuable feature of Microsoft Windows Server Update Services is the update for Microsoft Windows Server.
Senior Oracle DBA at a financial services firm with 11-50 employees
I confirm that they all get downloaded and installed simultaneously, and the new security patches are applied automatically.
System Administrator at Waternet
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Security Specialist at a photography company with 11-50 employees
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
4th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Microsoft Windows Server Update Services is 3.8%, down from 5.7% compared to the previous year. The mindshare of Qualys Patch Management is 2.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys Patch Management2.8%
Microsoft Windows Server Update Services3.8%
Other93.4%
Patch Management
 

Featured Reviews

NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.
Saurab Gnagurde - PeerSpot reviewer
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
Centralized patch automation has improved compliance and keeps hybrid cloud servers always updated
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexible reporting options and granular insights would help operations teams track patch compliance, remediation status, failed deployments, and outstanding vulnerabilities more effectively. In larger environments, it would also be useful to have more customizable dashboards tailored to different teams such as operations, security, and management. This would make it easier to view the most relevant information without creating multiple reports. Another improvement could be enhanced troubleshooting information for failed patch deployments or agent communication issues. During large-scale patching activities, having more detailed error reporting would help teams identify and resolve issues faster. Overall, my experience with Qualys Patch Management has been positive. It provides good visibility into vulnerabilities and patch compliance, and with some additional reporting and dashboard enhancements, it would be even more useful for day-to-day operational teams.
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
8%
Government
6%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise31
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think nothing could be improved or enhanced in Microsoft Windows Server Update Services because it is doing precisely what it has to do. I do not see any minor enhancements or limitations to be o...
What is your primary use case for Microsoft Windows Server Update Services?
I use Microsoft Windows Server Update Services primarily for Windows updates, specifically for updates and security patch updates from Microsoft.
What is your experience regarding pricing and costs for Qualys Patch Management?
In terms of quantifying how much it reduces the cost, I have no issues asking.
What needs improvement with Qualys Patch Management?
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexib...
What is your primary use case for Qualys Patch Management?
What are your main use case/s for Qualys Patch Management? M7 4C6.44772 4 6 4.44772 6 5V12V19C6 19.5523 6.44772 20 7 20H14C15.1935 20 16.3381 19.5259 17.182 18.682C18.0259 17.8381 18.5 16.6935 18.5...
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Qualys Patch Management and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.