Zoho Analytics and Microsoft SQL Server Reporting Services (SSRS) compete in the field of data analytics and reporting. Zoho Analytics seems to have the upper hand in terms of user-friendliness and cost-effectiveness, whereas SSRS offers stronger database integration and reporting capabilities.
Features: Zoho Analytics includes web-based graph creation, collaborative data handling, and integrated SQL functions, enhancing complex reporting through automation. It integrates well with other Zoho products. SSRS focuses on report design and deployment, providing reliable management dashboards and strong integration with SQL Server databases.
Room for Improvement: Zoho Analytics could improve its graphical options, statistical tools, customer support, and API integrations, with a more user-friendly interface. SSRS has a complex setup process, an outdated interface, and could benefit from better integration capabilities and flexibility, with its high cost being another consideration.
Ease of Deployment and Customer Service: Zoho Analytics supports deployment across private, public, and hybrid clouds, offering strong technical support despite some customer service concerns. SSRS is primarily on-premises with some hybrid cloud capabilities, receiving praise for customer service and technical support, though improvements are needed in interface guidance.
Pricing and ROI: Zoho Analytics is considered cost-effective with flexible pricing plans starting at $50 per month, appealing to various business sizes and providing good ROI by reducing database maintenance needs. SSRS, while offering extensive capabilities, is considered expensive with a complicated pricing model.
Any tool which obviates the need for a lot of coding will definitely save at least 60-70% of effort.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
Reaching out to Microsoft took a prolonged time to the extent that we were wondering why Microsoft was unable to get its own logs to us.
I have not reached out to tech support at Microsoft for Microsoft SQL Server Reporting Services because it is my job to know how to get this tool to work.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
I am thinking that with all the Copilot integration within the Microsoft environment, that could be integrated as well, so that you could issue a prompt and it generates designs.
Microsoft SQL Server Reporting Services is not difficult to use, but my main issue is troubleshooting whenever there is any problem, as the logs can be unclear.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
Otherwise, you need to write a lot of code or API calls to generate reports if using some other tool outside of the ecosystem, which definitely requires additional effort and therefore additional cost and time.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
The best features of Microsoft SQL Server Reporting Services are that it is easy to get the reports out because it is integrated with SQL and we have many of these tables.
I had been trying to develop a solution using SSRS to view some data while allowing me to modify data and update the table in the back end, but it seems SSRS isn't the tool for that.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
| Product | Market Share (%) |
|---|---|
| Microsoft SQL Server Reporting Services | 3.3% |
| Zoho Analytics | 1.1% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
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Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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