Zoho Analytics and Microsoft SQL Server Reporting Services (SSRS) compete in the field of data analytics and reporting. Zoho Analytics seems to have the upper hand in terms of user-friendliness and cost-effectiveness, whereas SSRS offers stronger database integration and reporting capabilities.
Features: Zoho Analytics includes web-based graph creation, collaborative data handling, and integrated SQL functions, enhancing complex reporting through automation. It integrates well with other Zoho products. SSRS focuses on report design and deployment, providing reliable management dashboards and strong integration with SQL Server databases.
Room for Improvement: Zoho Analytics could improve its graphical options, statistical tools, customer support, and API integrations, with a more user-friendly interface. SSRS has a complex setup process, an outdated interface, and could benefit from better integration capabilities and flexibility, with its high cost being another consideration.
Ease of Deployment and Customer Service: Zoho Analytics supports deployment across private, public, and hybrid clouds, offering strong technical support despite some customer service concerns. SSRS is primarily on-premises with some hybrid cloud capabilities, receiving praise for customer service and technical support, though improvements are needed in interface guidance.
Pricing and ROI: Zoho Analytics is considered cost-effective with flexible pricing plans starting at $50 per month, appealing to various business sizes and providing good ROI by reducing database maintenance needs. SSRS, while offering extensive capabilities, is considered expensive with a complicated pricing model.
Any tool which obviates the need for a lot of coding will definitely save at least 60-70% of effort.
Reaching out to Microsoft took a prolonged time to the extent that we were wondering why Microsoft was unable to get its own logs to us.
With a single click, live support is available, and for major issues, they conduct a live session to resolve the problem.
Zoho Analytics is very stable.
I am thinking that with all the Copilot integration within the Microsoft environment, that could be integrated as well, so that you could issue a prompt and it generates designs.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
Otherwise, you need to write a lot of code or API calls to generate reports if using some other tool outside of the ecosystem, which definitely requires additional effort and therefore additional cost and time.
The best features of Microsoft SQL Server Reporting Services are that it is easy to get the reports out because it is integrated with SQL and we have many of these tables.
These multiple dashboards are available to view in a single place, which is very beneficial.
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Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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