Microsoft SQL Server Reporting Services vs SAP Crystal Reports comparison

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Executive Summary

We performed a comparison between Microsoft SQL Server Reporting Services and SAP Crystal Reports based on real PeerSpot user reviews.

Find out in this report how the two Reporting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft SQL Server Reporting Services vs. SAP Crystal Reports Report (Updated: March 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's features are all just wrapped up in one nice easy package. I don't need a lot of toolsets to get everything I need done.""The initial setup is easy.""It is scalable.""We were able to embed the report builder within our internal proprietary systems, improving our reporting capabilities.""I'm very satisfied with the customer service. And usually, whenever we have any issue or details, we get to the person for the support. I'm really satisfied with the service. Within a few minutes or within a few hours, the support person will be available.""We can create quality reports in real time.""I like Microsoft SQL Server Reporting Services' automated reporting feature.""I mainly use the solution for the ease of reporting and for executive dashboards."

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"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.""SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs.""We use SAP Crystal Reports for operational reporting.""I find Crystal Reports very easy to use, even for a non-technical person.""It is an user-friendly solution.""The most valuable feature of the solution is that it is a fantastic way of generating reports.""The initial setup of the solution is pretty easy."

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Cons
"The product should improve its performance.""The setup is difficult because you have to install different servers.""The solution's interface is old.""Sometimes, we need to make sure that the configuration stays consistent across the reporting instances. They all connect to the same database. So, it shares that same backend, but the reporting services itself can also be configured. On the application level, for reporting level. And it is, based on my own experience, it is a manual effort to make sure that the reporting servers are configured the same across the environment.""There is room for improvement in the pricing model.""I would like the solution to add the scheduling feature for reports.""In this solution, the cost should be reduced for the enterprise edition.""We encounter some barriers while trying to build a report."

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"If at all possible, a little bit of improvement on the analytical side is needed.""SAP Crystal Reports should provide better support for dynamic connectors.""There could be improvements made to the analytics capabilities.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.""SAP Crystal Reports has some compatibility issues with third-party products.""The financing part needs improvement.""It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

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Pricing and Cost Advice
  • "The price is pretty good."
  • "The solution is expensive."
  • "The solution is cheaper than its alternatives."
  • "The solution is free to use for developers."
  • "The tool's licensing costs are expensive."
  • "Value-wise, the solution's pricing is good for the price that we pay."
  • More Microsoft SQL Server Reporting Services Pricing and Cost Advice →

  • "This product costs a lot of money."
  • "I feel that SAP Crystal Reports is a reasonably priced product."
  • "We pay fifteen hundred dollars as licensing fee."
  • "The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
  • "SAP Crystal Reports is a very expensive solution."
  • More SAP Crystal Reports Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:In Microsoft SQL Server Reporting Services, the installation and configuration are easy.
    Top Answer:In Microsoft SQL Server Reporting Services, not much of the interface part is used. With Microsoft SQL Server Reporting Services, its users face issues with the interface after they use Excel or… more »
    Top Answer:SAP Crystal Reports should provide better support for dynamic connectors. The solution should export reports to Excel in a real Excel format and not in a paper-oriented way. The solution should… more »
    Top Answer:We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in… more »
    Top Answer:We use SAP Crystal Reports for operational reporting.
    Ranking
    8th
    out of 50 in Reporting
    Views
    4,785
    Comparisons
    3,416
    Reviews
    10
    Average Words per Review
    348
    Rating
    7.6
    9th
    out of 50 in Reporting
    Views
    3,455
    Comparisons
    2,743
    Reviews
    6
    Average Words per Review
    416
    Rating
    8.5
    Comparisons
    Also Known As
    SQL Server Reporting Services, Microsoft SSRS, SSRS, MS SQL Server Reporting Services
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

    Click here for a free trial

    Sample Customers
    CMS Wire, The New York Times
    City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Financial Services Firm10%
    Retailer10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government10%
    Computer Software Company10%
    Healthcare Company7%
    REVIEWERS
    Healthcare Company17%
    Financial Services Firm17%
    Construction Company8%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise63%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Microsoft SQL Servering Services vs. SAP Crystals
    March 2024
    Find out what your peers are saying about Microsoft SQL Server Reporting Services vs. SAP Crystal Reports and other solutions. Updated: March 2024.
    769,976 professionals have used our research since 2012.

    Microsoft SQL Server Reporting Services is ranked 8th in Reporting with 14 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. Microsoft SQL Server Reporting Services is rated 7.6, while SAP Crystal Reports is rated 8.4. The top reviewer of Microsoft SQL Server Reporting Services writes "Offers useful templates but needs to improve the connectivity offered". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". Microsoft SQL Server Reporting Services is most compared with Microsoft Power BI, TIBCO Jaspersoft, Tableau, Oracle OBIEE and IBM Cognos, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, IBM Cognos, Tableau and Oracle OBIEE. See our Microsoft SQL Server Reporting Services vs. SAP Crystal Reports report.

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    We monitor all Reporting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.