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Microsoft Purview Communication Compliance vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in Microsoft Security Suite
31st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
GRC (8th), Digital Risk Protection (5th)
Microsoft Purview Informati...
Ranking in Microsoft Security Suite
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Data Governance (5th), Data Privacy Management Software (2nd)
 

Mindshare comparison

As of June 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Purview Communication Compliance is 0.3%, up from 0.1% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Rey Vazquez - PeerSpot reviewer
Creates robust rules for communication and data security, boosting compliance measures
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to check the application and maintain a good practice of coding. I've tried the web page part, and it works great. However, monitoring and compliance for web applications could be improved.
Heidi Hasting - PeerSpot reviewer
Provides an essential audit trail that helps prevent accidental exposure of sensitive data, but the changing product names are confusing
One of the key features of Microsoft Purview Information Protection is the auto-classification functionalities, although I have found them to be less effective in complex scenarios. The policy toggle, demanding justification for downgrading labels, provides an essential audit trail that helps prevent accidental exposure of sensitive data. The security tools integrate well. I like that you can scan several data or informational assets, such as your SharePoint list, Teams, etc., and bring them into Purview as a central repository. Partnering with other products, like Sentinel, for logging capability and inventory provides a service across the board. It's essential that Purview automatically prevents highly sensitive corporate secrets and data from being ingested into generative AI models, but the reality is that AI is a tool. It's problematic if consumers rely on a tool to protect them because they must be educated first. Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"Customer support is excellent."
"The time it saves is very useful."
"The reporting capabilities of Microsoft Purview are crucial. They provide insights into potentially non-compliant situations and suggest ways to rectify them. The solution helps to automate many tasks, allowing human operators to focus on areas where they offer the most value."
"The simplicity of the way we can configure the DLP rules in Microsoft Purview Information Protection is good."
"Microsoft Purview Information Protection supports data classification, sensitivity labels, and data loss prevention."
"It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device."
"We use the solution for our customers' services. It helps identify and protect sensitive data in documents, PDFs, emails, and Teams chats to prevent data leakage. It can detect and block emails containing credit card information sent outside the organization."
"The UI is user-friendly, and I have observed that it improves further each year."
"The most valuable feature of Microsoft Purview Information Protection is its ability to respond to sensitive data shared on Teams chat by deleting the message, not just monitoring or logging."
"Purview is about auditing and discoverability. We need to ensure people aren't releasing information that they shouldn't and that they're doing multi-factor authentication or accessing it from the correct devices. It aids in reducing silos within organizations, enabling staff to easily find documents and contacts without exhausting human resources."
 

Cons

"Monitoring and compliance for web applications could be improved."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"The product should incorporate more automation with the help of AI."
"I rate Microsoft support six out of 10. Response times are a challenge. It's hard to be an ambassador for a product when you know it will be hard to get support."
"I am concerned about its accuracy levels. Sometimes it throws a lot of false positives."
"I wouldn't recommend Microsoft Purview Information Protection for petabytes of documents as performance might be affected."
"Our primary concern is third-party application visibility. Many people choose other DLP tools, as they can search the Office 365 suite and detect sensitive information across thousands of other apps. The product is weak compared to the competitors on the DLP front, but the classification is good; the tool needs a bit more maturation."
"There is room for improvement with the policy tips feature."
"There is potential for more integration in the use of AI."
"Purview could better integrate with third-party tools, but I don't have a specific use case for that because It's currently integrated into the managed services we offer to Microsoft customers using E5 licenses."
"Microsoft customer service is hit or miss. Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution."
 

Pricing and Cost Advice

Information not available
"The price is determined by the enterprise licensing, either the E3 or E5 licensing or the EMS plus security and other feature licensing."
"The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."
"The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
"Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
"The product is affordable, and our clients agree. Sensitivity labels come with the MIP license at an additional $2 a month per user, an excellent deal for auto-labeling capabilities."
"The tool's pricing is fairly low, less than 100,000 for a year."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Financial Services Firm
19%
Computer Software Company
12%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework.
What needs improvement with Microsoft Purview Communication Compliance?
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to...
What advice do you have for others considering Microsoft Purview Communication Compliance?
Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data mana...
What do you like most about Microsoft Purview Information Protection?
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
The pricing is not very high and is considered fine. Microsoft offers different licensing options. AIP Plan 2 is used for critical users. The AIP is included in the business standard license for cl...
What needs improvement with Microsoft Purview Information Protection?
I am concerned about its accuracy levels. Sometimes it throws a lot of false positives. Microsoft Purview Information Protection needs to increase effectiveness and ensure compatibility. Effectiven...
 

Also Known As

No data available
Microsoft Information Protection
 

Overview

Find out what your peers are saying about Microsoft Purview Communication Compliance vs. Microsoft Purview Information Protection and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.