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Microsoft Purview Information Protection pros and cons

Vendor: Microsoft
4.0 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Purview Information Protection offers powerful capabilities for restricting access and specifying who can see sensitivity labels based on classification levels.
Incorporating data loss prevention capabilities built into the Microsoft platform helps prevent data loss and is highly advantageous.
Purview automatically safeguards sensitive data, even for email attachments, regardless of the user or device.
Purview's reporting capabilities provide insights into potentially non-compliant situations and suggest ways to rectify them, helping to automate tasks and optimize human resources.
Purview's data classification, sensitivity labels, and data loss prevention features make it ideal for organizations using the Microsoft ecosystem.

CONS

Microsoft Purview Information Protection lacks in third-party application visibility and integration, leading users to prefer other DLP tools that can effectively search across multiple applications.
The performance issues with scan concurrency and processing time can hinder efficiency, especially with large volumes of data.
Microsoft's customer support for Purview Information Protection receives criticism for slow response times and inadequate issue resolution.
The absence of features present in previous versions, such as document tracking and access revocation, is a significant setback, though there are plans for reinstatement.
The communication regarding updates and new feature implementations is often insufficient, leading to confusion and challenges in keeping clients informed.
 

Microsoft Purview Information Protection Pros review quotes

AG
Jul 19, 2023
Incorporating data loss prevention capabilities built into the Microsoft platform to endpoints, such as Windows 10 and Windows 11 computers, can also help prevent data loss and is highly advantageous.
reviewer2271795 - PeerSpot reviewer
Jul 25, 2024
I created training materials for end users on applying different labels, explaining their purposes, and providing examples. This was crucial since end users would apply the labels in different protection scenarios. The implementation helped the organization in several ways.
Mohamed Yosufdeen JMH - PeerSpot reviewer
Jul 28, 2023
The UI is user-friendly, and I have observed that it improves further each year.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Heidi Hasting - PeerSpot reviewer
Nov 21, 2024
Purview is about auditing and discoverability. We need to ensure people aren't releasing information that they shouldn't and that they're doing multi-factor authentication or accessing it from the correct devices. It aids in reducing silos within organizations, enabling staff to easily find documents and contacts without exhausting human resources.
reviewer2084205 - PeerSpot reviewer
Mar 17, 2023
We can restrict access or specify who can see sensitivity labels, which can be based on the classification level. We can encrypt restricted content and limit who can see that from an internal view, too, so Purview is a powerful tool.
SD
Apr 28, 2025
The user interface is nice and it's very user-friendly on that front.
PF
Nov 28, 2023
Before using it, we had a lot of unlabeled data, and the tool helped us quickly and accurately label a large number of documents.
ED
Nov 21, 2024
The features my clients request most are sensitivity labels and data loss prevention. Additionally, I am trying to interest them in risk management and insider risk management, although those features are considered more advanced.
JohnAssouline - PeerSpot reviewer
Nov 19, 2024
The reporting capabilities of Microsoft Purview are crucial. They provide insights into potentially non-compliant situations and suggest ways to rectify them. The solution helps to automate many tasks, allowing human operators to focus on areas where they offer the most value.
Nagendra Nekkala. - PeerSpot reviewer
Dec 15, 2023
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
 

Microsoft Purview Information Protection Cons review quotes

AG
Jul 19, 2023
There is potential for more integration in the use of AI.
reviewer2271795 - PeerSpot reviewer
Jul 25, 2024
I had experience with previous versions of Microsoft Purview Information Protection as well. The new version doesn't have all the features that were present in the previous native clients and functionalities. For example, the ability to track documents - knowing where your document is, who is accessing it, when and where. You could even revoke access to a particular document if needed, which was a cool feature. These aren't available right now, although Microsoft is working on bringing them back, which might take some time.
Mohamed Yosufdeen JMH - PeerSpot reviewer
Jul 28, 2023
Microsoft can improve the affordability of Purview Information Protection by offering it at a lower cost.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Heidi Hasting - PeerSpot reviewer
Nov 21, 2024
The communication around Microsoft product names and functionalities can be confusing, like when they combined Office 365 Risk and Compliance with Azure Purview. Then, they added Purview Hub to Fabric, and people thought Purview Hub would do data lineages, but it didn't. It isn't full-fledged Purview. It's just one feature set.
reviewer2084205 - PeerSpot reviewer
Mar 17, 2023
Our primary concern is third-party application visibility. Many people choose other DLP tools, as they can search the Office 365 suite and detect sensitive information across thousands of other apps. The product is weak compared to the competitors on the DLP front, but the classification is good; the tool needs a bit more maturation.
SD
Apr 28, 2025
I am concerned about its accuracy levels. Sometimes it throws a lot of false positives.
PF
Nov 28, 2023
There is room for improvement with the policy tips feature.
ED
Nov 21, 2024
There should be more training and communication regarding new features. I may be missing those communications, but it often seems like changes happen in the Purview portal without notice. Having a roadmap or updates about new releases would be helpful for demonstrating to clients. If things are constantly changing, I sometimes look silly when I log in, and things have moved or changed.
JohnAssouline - PeerSpot reviewer
Nov 19, 2024
Purview could better integrate with third-party tools, but I don't have a specific use case for that because It's currently integrated into the managed services we offer to Microsoft customers using E5 licenses.
Nagendra Nekkala. - PeerSpot reviewer
Dec 15, 2023
Microsoft Purview Information Protection can improve in terms of scan concurrency and scan processing time.