We performed a comparison between Microsoft Purview Communication Compliance and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"Enables development of any application, automation of any workflow including the GRC work processes."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"The solution has helped our organization manage our internal and external activities."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"Flexible record permissions and data import features."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"The product should incorporate more automation with the help of AI."
"Its customization features could be better."
"The solution as a whole could be simplified."
"It would be useful for customers if COBIT 2019 could be translated into different languages."
"The product is expensive."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"Slow turnaround time from support team."
Microsoft Purview Communication Compliance is ranked 13th in GRC with 1 review while RSA Archer is ranked 1st in GRC with 38 reviews. Microsoft Purview Communication Compliance is rated 9.0, while RSA Archer is rated 8.0. The top reviewer of Microsoft Purview Communication Compliance writes "Helps with extra collaboration and ensures communication is within the framework". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". Microsoft Purview Communication Compliance is most compared with Proofpoint Email Protection, Barracuda Email Protection, Mine PrivacyOps, MEGA HOPEX and Microsoft Purview Data Loss Prevention, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, MetricStream, Workiva Wdesk and Snow Governance & Risk.
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