Microsoft Entra Verified ID vs OneLogin Customer Identity comparison

Microsoft Entra Verified ID vs. OneLogin Customer Identity

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Entra Verified ID

Ranking in Customer Identity and Access Management (CIAM)

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Microsoft Security Suite (21st)

OneLogin Customer Identity

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Microsoft Entra Verified ID is 2.8%, down from 3.6% compared to the previous year. The mindshare of OneLogin Customer Identity is 1.2%. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Entra Verified ID	2.8%
OneLogin Customer Identity	1.2%
Other	96.0%

Customer Identity and Access Management (CIAM)

Featured Reviews

MuhammadWaqar

IT Director at Interwood Mobel Pvt Ltd

Supports user management and authentication but needs simpler hybrid integration for broader adoption

I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions. An ease for hybrid integration would greatly help the technical teams. I believe the policy implementation is a little bit complex on the Microsoft side; there should be a simpler way to implement policies, utilizing standardized templates for compliance, such as industry-specific templates for the service industry, which would be helpful for HIPAA and other compliances.

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Nigus Machin Amare

CTO at Malam Engineering PLC

Centralized identity has strengthened banking security and is improving user authentication

I see areas for improvement with OneLogin as most clients require a market reference or evaluator report, such as a Gartner report, to be convinced to use a new product. Many vendors lack clear documentation or site references. Clarity in documentation, similar to that with Thales and Fortinet, simplifies our job and helps us convince clients by providing links to credible sources. There may be latency issues with OneLogin Customer Identity, as most of these security products are virtual and software-based. Latency and performance depend on the physical server, and fulfilling vendor-recommended resource requirements will ensure functionality; thus, if those requirements are met, there should be no issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID."

"Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users."

"I would recommend this solution to others because it's simple enough to deploy."

"The most valuable features of the solution are mainly in the areas of security and auditing."

"Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?"

"The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests."

"The biggest return on investment when using Microsoft Entra Verified ID is the single sign-on (SSO) feature."

"I like the Microsoft Authenticator app since it comes with two-factor authentication."

More Microsoft Entra Verified ID pros

"The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process."

"In terms of specific numbers, before we had a very poor pool of security breaches and it was not easy to log into every application in my organization, as we manually logged into every application, however, when we got OneLogin, it really simplified how we log in by using just one password or going passwordless, and we have been able to save at least 70 to 80% of our time compared to our previous tool."

"OneLogin Customer Identity has positively impacted our organization by significantly improving our security."

Cons

"While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial."

"The tool's expensive nature is an area of concern where improvements are required."

"Standard support could be improved, as it's often not as responsive."

"Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."

"There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in."

"I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions."

"I have not really seen return on investment with Microsoft Entra Verified ID."

"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights."

More Microsoft Entra Verified ID cons

"OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely."

"Additionally, I noticed that training is a must. A training and learning curve is necessary for everyone to go through, and I would love the option to skip the training if the user already knows about the system."

"Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management."

Pricing and Cost Advice

"I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."

"The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."

"If one is cheap and ten is very expensive, I rate the product price as seven."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Construction Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	4

No data available

Questions from the Community

What needs improvement with Microsoft Entra Verified ID?

It is hard for me to say how Microsoft Entra Verified ID can be improved. I really do not know the extent of how that can benefit everything. I am trying to learn that here at the Ignite conference.

What is your primary use case for Microsoft Entra Verified ID?

My main use cases for Microsoft Entra Verified ID are verifying the end user saying who they are and being able to back that up with government-issued proof.

What advice do you have for others considering Microsoft Entra Verified ID?

My organization has not implemented the Face Check feature yet; we are using YubiKeys. My organization's trust in digital interactions really has not changed since implementing Microsoft Entra Veri...

What is your experience regarding pricing and costs for OneLogin Customer Identity?

My experience with pricing, setup cost, and licensing has been that the price is one of the most cost-effective tools, especially regarding great signing and security.

What needs improvement with OneLogin Customer Identity?

OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely. The needed improvements for the mobile app could also include ...

What is your primary use case for OneLogin Customer Identity?

My main use case for OneLogin Customer Identity is to ensure security and privacy on HIPAA and PCI-compliant platforms while easily storing employee passwords so that the tech team is not consisten...

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Product Reports

Microsoft Entra Verified ID

Download Microsoft Entra Verified ID product report

OneLogin Customer Identity

Download OneLogin Customer Identity product report

Overview

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID

Microsoft

OneLogin Customer Identity helps organizations effectively manage customer access, providing a seamless and secure experience while integrating valuable security features.

OneLogin Customer Identity provides comprehensive identity management by offering tools that enable organizations to secure and streamline customer access across digital platforms. It ensures a balance of security and user experience, reducing friction and safeguarding sensitive data for businesses of any size. Its robust architecture supports integration with diverse applications while maintaining superior security standards.

What features make OneLogin Customer Identity stand out?

Single Sign-On: Simplifies access with one set of credentials for multiple applications.
Multi-Factor Authentication: Enhances security by requiring additional verification steps.
Directory Integration: Facilitates seamless user management by syncing with existing directories.
Adaptive Authentication: Adjusts security measures based on user behavior and risk level.
API Access Management: Manages access to APIs to ensure data protection and compliance.

Which benefits should users consider in OneLogin Customer Identity reviews?

Improved Security: Guards sensitive data through advanced authentication methods.
Enhanced Customer Experience: Reduces login friction with convenient access solutions.
Cost Efficiency: Lowers expenses by minimizing security breaches and IT support needs.
Scalability: Grows with business demands, accommodating increasing user bases effortlessly.

In industries such as retail, finance, and healthcare, OneLogin Customer Identity facilitates secure and intuitive customer interactions. In retail, it enables seamless shopping experiences by simplifying login processes. Financial institutions benefit from its robust security features to protect consumer data, and in healthcare, it ensures compliance with strict privacy regulations while enhancing patient experience.

One Identity

Microsoft Entra Verified ID vs. OneLogin Customer Identity