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Microsoft Enterprise Mobility + Security vs Microsoft Identity Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Enterprise Mobili...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
Enterprise Mobility Management (EMM) (13th)
Microsoft Identity Manager
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
Identity Management (IM) (14th)
 

Mindshare comparison

Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Enterprise Mobility + Security2.2%
Microsoft Intune19.5%
Workspace ONE UEM8.9%
Other69.4%
Enterprise Mobility Management (EMM)
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Identity Manager1.8%
SailPoint Identity Security Cloud8.8%
Microsoft Entra ID5.0%
Other84.4%
Identity Management (IM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
AD
Manager IT at Konverge.AI
User experience improves efficiency while awaiting improved application performance
The solution is meeting my requirements. I don't have any direct inputs here, except that stability of the application can be improved. Sometimes it gets hung or restarts multiple times in the background, which consumes battery life. If stability can be improved, it will generally help everyone. These solutions are usually a little expensive. If costs can come down, that will generally help the masses. A reduction of around 30-35% would make it more prompting for people to take that extra jump. Due to budget constraints, I have seen people not going for Microsoft Enterprise Mobility + Security because even if the commercials get discounted for the first year, subsequent years see significant price increases.
RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given all of the factors and things to consider, including features and cost, I would say that Intune has a slight edge over competing products."
"This improved control and visibility has helped my organization by reducing risks, saving time, and making compliance easier."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"When comparing these two products, I prefer Intune."
"Microsoft Intune brings all endpoint and security management tools into one place, and for app discovery, deployment, and automatic updating, it's reliable."
"Using Azure and Intune has helped us resolve most of these issues, as we no longer need a physical infrastructure to manage systems and can push policies remotely while maintaining control over the devices."
"The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The solution offers excellent documentation that is easily available online."
"You can scale the solution up or down by department."
"The product is centralized and we can use it for security purposes."
"Basically, the solution ensures that computers are safe and secure."
"The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."
"Integration between our departments has been the most valuable."
"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."
"I am very happy with it currently."
"With Microsoft Identity Manager, most of the time the organizations actually agree that it is a primary benefit to use them."
"Identity Security Access Management is the three I can think of, why? they transpass the hybrid barrier, and it's from Microsoft, fits in M365 application well"
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user."
"The synchronization tool is very powerful and when compared to other vendors the license fees are great - it comes free with the Windows Server license."
"The integration with other Microsoft ecosystems, such as Graph API, is really cool."
"MIM gives a high return on investment."
"This is an all-encompassing product."
 

Cons

"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"It should be easier to define policies and comply with those policies."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"The security aspect could be more effective."
"Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups."
"I switched away from Microsoft Intune because it cannot manage the MacBook very well."
"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."
"There are certain shortcomings in the licensing model of the product where improvements are required."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"Its performance needs enhancement."
"The licensing is quite expensive."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"The auditing and reporting could be updated and upgraded."
"The licensing can be messy at times."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"The setup was difficult. The deployment process is not quick."
"All actions require logging in to the server."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The technical support is a little slow. They are a little slow in responding and they take their own time when offering the service."
"Integration with third parties and enhanced policy management could be improved. The current policy management features are limited, and custom, flexible policies would be ideal."
"Microsoft Identity Manager has shown a strong focus on cloud solutions, but it could improve its support for legacy products and on-premise infrastructure. Legacy applications or solutions are often not fully supported, which can be a limitation for customers with existing on-premise setups. The emphasis on cloud-based solutions is beneficial for modernization as it is crucial to address customers' needs relying on legacy systems. Microsoft should address the gap in support for legacy products to ensure a more comprehensive and inclusive approach."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"The product's setup phase was difficult."
 

Pricing and Cost Advice

"The pricing needs improvement."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"It's reasonable. They're not giving it away, but it's reasonable."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The price of Microsoft Intune is reasonable."
"We have the business premium licenses for the solution."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"The solution is cost-effective."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
"The tool's price is low for my company."
"It is an expensive tool."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
"MIM is free with a Microsoft Azure license."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Outsourcing Company
12%
Manufacturing Company
12%
Construction Company
10%
Comms Service Provider
8%
Manufacturing Company
10%
Government
9%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Microsoft Enterprise Mobility + Security?
The technical support from Microsoft could be better. Because there are many changes in Microsoft, and most support c...
What is your primary use case for Microsoft Enterprise Mobility + Security?
I have been selling Microsoft Enterprise Mobility + Security for more than 10 years.
What advice do you have for others considering Microsoft Enterprise Mobility + Security?
Microsoft Enterprise Mobility + Security is a basic part of all of our projects because it's a very important basis f...
What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager could be improved in several areas. The solution uses a batching process that executes at ...
What is your primary use case for Microsoft Identity Manager?
Microsoft Identity Manager is used primarily in the retail business. The implementation is enterprise-level within a ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mars, Whole Foods, Land O'Lakes, Dow
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about Microsoft, Kandji, Ivanti and others in Enterprise Mobility Management (EMM). Updated: October 2026.
920,929 professionals have used our research since 2012.