Microsoft Dynamics 365 Business Central vs Sage Business Cloud Enterprise Management comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics 365 Business Central and Sage Business Cloud Enterprise Management based on real PeerSpot user reviews.

Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
767,319 professionals have used our research since 2012.
Q&A Highlights
Question: Microsoft Dynamics NAV or Sage ERP X3 - which should we choose?
Answer: For a good advice we should have more information about your processes. If your are a production company I would make a comparisson of Dynamics NAV and SAGE in detail. If your company is mainly Wholesale I would advice Dynamics NAV. Costs for Dynamics NAV in Euro: 90 Euro per month per user. Implementation cost excluding interfaces, customizations and conversion is appr. 15-20 days. depending on complexity and sieze of the company. To be able to answer your questions we should analyse your requirements in far more detail.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.""I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product.""The selling feature is the most valuable.""All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications.""It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.""This is readily available and affordable, as well as user-friendly and simple to use in my opinion.""The solution's integrations and interface are very good.""The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."

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"The initial setup is not complex. The deployment process was relatively straightforward.""The accounting part and the procurement part are most valuable. It is a very good system with workflows and notifications.""The most valuable feature of Sage Business Cloud Enterprise Management is the business intelligence module. Additionally, report consolidation, cloud access, and analysis are useful.""The solution is parameterized so it naturally has the ability to parameterize, configure, and adapt to various organizational procedures."

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Cons
"The UI is not particularly user-friendly and the CRM could do with some enhancements.""The solution's event management can be improved.""There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types.""I would like to improve the tool’s reporting and coding part.""Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it.""In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it.""Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources.""The solution is not best suited for larger-scale businesses."

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"The solution does not have a solid, out-of-the-box API architecture that is supported.""Sage Business Cloud Enterprise Management could improve the search functionality. For example, if I was to search for a transaction from last year it would be difficult to accomplish. I have to scroll through to find what I am looking for. The approach should be more similar to Quickbooks where when you search for something it takes you directly to the searched item.""Its implementation process is kind of complicated. If the person implementing it doesn't know what he is doing, the system can have many issues. Sage X3 is just an accounting system. As compared to Oracle E-Business Suite, it does not cover a lot of functionality. It doesn't have the payroll, lease management, and HR modules. Oracle E-Business Suite is better than Sage X3.""It is not suitable for corporate or manufacturing companies. For example, it's challenging to use it for a manufacturing company."

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Pricing and Cost Advice
  • "The first time we tried to buy the newest version, it was expensive."
  • "I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
  • "The price of the solution is reasonable."
  • "The price of the solution is reasonable."
  • "I think the pricing is the best; it's cost effective for sure."
  • "Microsoft Dynamics NAV has a pay-as-you-use payment model."
  • "NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
  • "The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
  • More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →

  • "It is very cheap. There are no additional charges, but the problem is that you have to acquire an additional supporting system such as a budgeting system. You will have to implement the integration and maintain two systems. So, you need to pay for the license of that budgeting system and this one. You also need to pay the license for the payroll and integration. There are all these integrations that you have to pay for."
  • "The solution delivers the same capabilities of SAP or Oracle at about 30% to 40% of the cost."
  • "The price of this solution is expensive. However, it depends on the number of branches used. The price can be upwards of $40,000 annually."
  • "The cost is not expensive."
  • More Sage Business Cloud Enterprise Management Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user413973 - PeerSpot reviewerit_user413973 (Head Of MIS/ERP - Senior Application Manager at a retailer with 501-1,000 employees)
    Vendor

    Microsoft Dynamics NAV suitable for Trading Organization. I would like to advise you to go for MS Dynamics NAV which will enables you to integrate your existing software application easily.

    -They have a very strong overall functionalities to help meet the needs of business today, and in the future.

    -The product easy to use and works smoothly for those who are familiar Microsoft products

    -They committed to enhancing and supporting for overall solutions now and in the future

    Sydney Chidambaram - PeerSpot reviewerSydney Chidambaram
    Real User

    Is there any reason you not looking at other ERP software solutions? What
    is the size of the organisation? What is the expectation for the
    stakeholders? And how many users we have to consider? Also what is the
    client currently using as this will determine implementation cost also.

    it_user461712 - PeerSpot reviewerit_user461712 (Prezes Zarządu at a media company)
    Vendor

    Dear Sage Users,

    I would like to ask you if you have experienced similar problems with Sage X3 that I have mentioned below. If yes, please advise me how can I fix them.
    I am the first customer of Sage X3 in Poland. Since September 2014 there has been an extensive implementation of Sage X3 software in my 120-person company for 60 software licenses. My company has been using Sage X3 since August, 1st 2015. The overall cost of our investment so far amounts to 280.000 EUR.
    After one year of my experience with Sage X3 I can say that each day is marked with new defects emerging in Accounting and Finance and Inventory and Warehouse modules.
    Unfortunately, the Sales and Inventory Management Modules of Sage X3 possess very serious flaws that have been discovered in August of last year and have not been remediated so far. The most important flaw of Sage X3 concerns the phenomenon of uncontrolled change of prices of goods in different warehouse locations. This defect results in our inability to accurately account the result of the company and provide reliable financial data to tax offices, external financial auditors, banks, and to calculate sales commissions. For example, during transfer of one product of 100 EUR value from warehouse A to warehouse B, Sage X3 unexpectedly and randomly changes its value into 103 EUR or 95 EUR or other value. The values of goods can be decreased or increased without any logical reason. Over the course of last 9 months, there have been numerous attempts of repair. There have been many announcements from Sage Poland that the problem has been eliminated. In reality, the problem continues to exist and is deepening. The issue concerns both old and new deliveries, also two large recent deliveries, each of them encompassing few containers of goods.
    Problems with X3 implementation are causing significant financial losses to my 120-personnel company.

    Beside malfunction of purchasing prices mentioned above, there are also other problems in Polish version of X3:

    Accounting and Finance
    • no module fixed assets
    • Inconsistent data provided by the various modules of Sage, eg. different statements of the same warehouse in Accounting and Sales modules. Three different statements of the same warehouse, show three different inventory amount.
    • In PL version no proper reports of profit and loss account, balance sheet, etc.
    • no automatic posting clearing counterparties in this settlement with cash reports

    Purchasing Management/Material Requirements Planning
    • no automatic integration of data
    • values of minimum stock have been entered into Sage X3, but optimal replenishment recommendations not working

    Manufacturing Management
    • no production module of the working properly and thus no possibility to connect production to accounting system

    Sales Management
    • incorrect prices of goods accepted for sale
    • Sage X3 changes prices of goods transferred from one location of warehouse to another
    • customers’ balances mistakes, also incorrect information of debts of the customer 'total balance' and even a few minutes of disappearing balances in SAGE. The program then gives the debt of "0". Bizarre is that the issued invoice can be seen in the Cashier and Sales module only after posting, so it is after 1-3 days.

    It is possible to see scanned examples mentioned above at www.sage-reviews.com,

    --
    Pozdrawiam, Best regards

    Maciej Juchkiewicz
    Prezes Zarządu / Chairman

    Questions from the Community
    Top Answer:The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports.
    Top Answer:I would rate the pricing of Business Central as a six or seven out of ten in terms of costliness. We have yearly licensing costs, and the biggest additional expense is for external consultants.
    Top Answer:There is room for improvement in the ability to reverse or correct transactions more easily. Currently, if we make mistakes or need to undo something, it can be challenging and time-consuming… more »
    Top Answer:The initial setup is not complex. The deployment process was relatively straightforward.
    Top Answer:The cost is comparatively less, which makes it preferable for small and medium-sized businesses. The cost is not expensive. We are using a per-user pricing model.
    Top Answer:It works well for medium-sized enterprises but is not suitable for corporate or manufacturing companies. For example, it's challenging to use it for a manufacturing company. Moreover, integration with… more »
    Ranking
    Views
    3,129
    Comparisons
    2,183
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    Average Words per Review
    376
    Rating
    8.3
    Views
    432
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    324
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    3
    Average Words per Review
    704
    Rating
    7.7
    Comparisons
    Also Known As
    Dynamics NAV, MS Dynamics NAV
    Sage ERP X3, Sage X3
    Learn More
    Overview

    Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

    With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

    Microsoft Dynamics 365 Business Central Features

    Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

    • Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.
    • Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.


    Microsoft Dynamics 365 Business Central Benefits

    There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

    • Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.
    • Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.
    • Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
    • Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

    Reviews from Real Users

    Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

    Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

    "The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

    Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

    Sage Business Cloud Enterprise Management delivers faster, simpler, and more flexible business management at a fraction of the cost and complexity of typical enterprise ERP systems.

    Sample Customers
    Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
    Power Distributing, Universal Paper and Plastics
    Top Industries
    REVIEWERS
    Manufacturing Company24%
    Financial Services Firm10%
    Computer Software Company10%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Manufacturing Company9%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company13%
    Financial Services Firm12%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise14%
    Large Enterprise55%
    Buyer's Guide
    Microsoft Dynamics 365 Business Central vs. Sage Business Cloud Enterprise Management
    March 2024
    Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Sage Business Cloud Enterprise Management and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Microsoft Dynamics 365 Business Central is ranked 2nd in Activity Based Costing Software with 62 reviews while Sage Business Cloud Enterprise Management is ranked 9th in Activity Based Costing Software with 4 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Sage Business Cloud Enterprise Management is rated 7.8. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Sage Business Cloud Enterprise Management writes "An elastic, multi-company structure that naturally parameterizes and adapts". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and NetSuite ERP, whereas Sage Business Cloud Enterprise Management is most compared with SAP ERP, Microsoft Dynamics AX and SAP S/4HANA. See our Microsoft Dynamics 365 Business Central vs. Sage Business Cloud Enterprise Management report.

    See our list of best Activity Based Costing Software vendors and best ERP vendors.

    We monitor all Activity Based Costing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.