We performed a comparison between Microsoft Defender for Endpoint and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trellix Endpoint Security is highly valued for its easy administration options and reliability. Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users have found Trellix support helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward, especially when it’s preloaded on Windows 10. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trellix Endpoint Security provides significant time savings.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
"The antivirus is the most valuable feature."
"The patch updates and version updates are very good. Those happen on an automated basis whenever I'm connecting to the organization network, either through LAN or through the VPN."
"Defender is stable enough and is competitive with the other products in the market."
"Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
"I enjoy using the live response feature, which allows me to remotely access different endpoints and investigate malicious files, such as malware that people may have downloaded, and other related issues."
"The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
"It shows us the risky sign-ins, and if a user's password has been compromised."
"The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
"It is a stable solution...The solution's technical support is good."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"The product is fairly reliable."
"I feel McAfee Endpoint Security to be a good, mature product."
"We receive good protection with this solution."
"The initial setup of Trellix Endpoint Security was straightforward."
"The most valuable feature is the centralized console where everything can be controlled by the administration."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Cannot be used on mobile devices with a secure connection."
"The reporting in Microsoft Defender for Endpoint should improve. The solution has limited features."
"Sometimes the software doesn't work the way we expect it to, and in those cases, we can't communicate with a device because it may be infected."
"It's not easy to create special allowances for certain groups of users. It can be a little heavy-handed in some areas where Microsoft has decided to lock a feature out, meaning they make it hard to make an exception... One company we work with needed to use about 20 different thumb drives for about 20 users. To make that exception for them was very difficult. In fact, you can't really make an exception. But what you can do is allow them to use it and, while it will still alert, you can actually suppress those alerts."
"It would be nice to have a paid upgrade that would provide additional screening of the day-to-day activities."
"They can improve it on the online protection front since people nowadays are moving online and working from home."
"Its price could be better."
"Its detection is not as quick. There should also be more frequent updates."
"We would like to see more tools for managing on-premises security... Sometimes, we have the tools, like Defender, to manage security in the cloud, but because we are so focused on the cloud, we forget the fact that we need to be sure about the security of the on-premises environment, specifically Active Directory."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"The price of the solution is high in Asia."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"One of the drawbacks is that it is not 100% secure."
"There is room to improve with scalability."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trellix Endpoint Security is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and Cisco Secure Endpoint. See our Microsoft Defender for Endpoint vs. Trellix Endpoint Security report.
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