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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Content Collaboration Platforms (11th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.0%, down from 7.6% compared to the previous year. The mindshare of Windows Autopilot is 5.7%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business7.0%
Windows Autopilot5.7%
Other87.3%
Mobile Device Management (MDM)
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use. It's completely transparent and extremely easy to navigate."
"The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI."
"It's great that many people can collaborate together at the same time."
"The packages provided in the solution enable my company's team members to carry out their daily tasks."
"Teams and SharePoint are both great."
"It is easy to use."
"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"Its most valuable feature is imaging, it takes very less time for processing."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"The solution is very stable."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot is very stable."
 

Cons

"The licensing price could be better."
"Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost."
"The pricing for this solution could be improved."
"Other than the price, I have not had any issues with this solution."
"Some of the functionalities available in the desktop version are not available on the cloud."
"It could be flexible in terms of working with other cloud-based solutions."
"Its price can be lower. It is definitely a bit expensive than other on-premises and cloud-based solutions. It can also be improved from the security aspect. We recently got the configuration of O365 components tested from an independent partner. While doing our analysis, we found certain gaps that ideally should have been covered as part of the implementation. Microsoft can look into these implementation issues and include a checklist as part of the implementation so that customers are aware of the minimum requirements for implementation."
"It's still not fully consistent among all the platforms running on Windows and IOS. It's getting better and better, but there's still a lot of consolidation or integration work to be done."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"We encounter issues with re-registering devices in the Azure domain."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
 

Pricing and Cost Advice

"The tool’s licensing and pricing are interconnected. There are different levels of licensing."
"Its price is what you would expect today from a software-as-a-service offering. It is somewhere around $10 per user per month."
"The implementation is company-wide and is already very flexible price-wise."
"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."
"I rate the pricing of the program a seven out of ten."
"It works out to be $12.50 per user per month."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business111
Midsize Enterprise44
Large Enterprise100
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: September 2025.
872,846 professionals have used our research since 2012.