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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Content Collaboration Platforms (10th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.3%, down from 7.7% compared to the previous year. The mindshare of Windows Autopilot is 6.5%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"Microsoft products are familiar to most users and intuitive to use."
"The flexibility of the solution has been great."
"The product is very flexible."
"The most valuable features have been the performance and ease of use."
"It is easy to use."
"Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done."
"The best thing about 365 Business is its availability."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot is very stable."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The solution is very stable."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"Its most valuable feature is imaging, it takes very less time for processing."
 

Cons

"Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and larger enterprises."
"Its price could be better."
"It would be better if Microsoft supported more integrations."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The downside of Microsoft 365 Business stems from the fact that it is a bit of a pricey product."
"The latest update has got a lot of bugs and it is causing us problems."
"They should simplify breakout rooms a bit. Breakout rooms are probably the most important factor. They have done some work on breakout rooms, but they probably have to do a bit more to make them simpler."
"My main pain point concerns the licensing price, which could be lower."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"We encounter issues with re-registering devices in the Azure domain."
"The Azure and Intune platform is not always available and quite often, there are service outages."
 

Pricing and Cost Advice

"Licensing is on a monthly basis."
"Our licensing is annual. We have a Volume Licensing deal with them."
"The licensing costs are not expensive."
"The price of the subscription for the solution could be less expensive."
"Licensing fees are paid on a yearly basis."
"It could be a little less expensive."
"If you go with Microsoft, they will give you 80 GB in advance and all those kinds of features. They will also keep asking you to go from E1 to E2, E2 to E3, and now E5. Their prices are high, but as long as the organization is happy to pay and your emails are working seamlessly, it shouldn't be an issue."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Manufacturing Company
11%
Computer Software Company
8%
Educational Organization
7%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.