Microsoft 365 Business vs Windows Autopilot comparison

Microsoft 365 Business and Windows Autopilot are both solutions in the Mobile Device Management (MDM) category. Microsoft 365 Business is ranked #3 with an average rating of 8.1, while Windows Autopilot is ranked #5 with an average rating of 7.7. Microsoft 365 Business holds a 6.6% mindshare in MDM, compared to Windows Autopilot’s 5.9% mindshare. Additionally, 97% of Microsoft 365 Business users are willing to recommend the solution, compared to 100% of Windows Autopilot users who would recommend it.

Microsoft 365 Business

Read 247 Microsoft 365 Business reviews

2,330 Views
722 Comparison Views

97% willing to recommend

Windows Autopilot

Read 7 Windows Autopilot reviews

660 Views
660 Comparison Views

100% willing to recommend

Microsoft 365 Business

Windows Autopilot

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 13, 2024

Microsoft 365 Business and Windows Autopilot compete in business environments, with Windows Autopilot having the upper hand in device deployment and time-saving functionality.

Features: Microsoft 365 Business includes Office apps, team collaboration tools, and robust security features. Windows Autopilot streamlines device setup and management, offering significant time savings and specialized deployment capabilities.

Room for Improvement: Microsoft 365 Business needs improvement in managing frequent updates and the learning curve for new features. Windows Autopilot faces challenges with integration in certain environments and occasional reliability issues.

Ease of Deployment and Customer Service: Microsoft 365 Business is user-friendly with straightforward deployment and extensive customer service. Windows Autopilot is praised for its automated deployment process but has mixed reviews for customer support.

Pricing and ROI: Microsoft 365 Business has a higher initial cost but better ROI due to its broad application suite and user support. Windows Autopilot has a lower setup cost and provides significant ROI by saving time in device management.

To learn more, read our detailed Microsoft 365 Business vs. Windows Autopilot Report (Updated: December 2025).

Buyer's Guide

Microsoft 365 Business vs. Windows Autopilot

December 2025

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Helped 879,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft 365 Business

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

247

Ranking in other categories

Content Collaboration Platforms (11th)

Windows Autopilot

Ranking in Mobile Device Management (MDM)

5th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 6.6%, down from 7.5% compared to the previous year. The mindshare of Windows Autopilot is 5.9%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Market Share Distribution
Product	Market Share (%)
Microsoft 365 Business	6.6%
Windows Autopilot	5.9%
Other	87.5%

Mobile Device Management (MDM)

Featured Reviews

reviewer2587098

asc at a educational organization with 51-200 employees

Interconnectedness of tools boosts workflow efficiency but can improve on speed for larger files

One of the best features of Microsoft 365 Business is the interconnectivity; if I'm making a chart in Excel, I can paste it as a link on a PowerPoint. If there are any changes in the Excel data, when I update the link, that automatically gets changed in the PowerPoint. The interconnectedness with Excel and PowerPoint is a good feature. Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT. In Microsoft Teams, we can communicate with other team members by pinging them. We don't need to call and say what needs to be done. We can just share a screenshot, and we can share our files as well. Microsoft 365 Business has positively impacted our business because it's not a choice; it's something we need to comply with. It has become an industry standard, and the client always expects us to work with this kind of tool.

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ShubhamAgarwal

Senior CyberSecurity Specialist at LTIMindtree

Streamlined endpoint deployment has improved configuration and security workflows

It's a great tool that provides a lot of assistance from the Windows perspective with configuration and many other things. The newest feature that came up with AI is particularly valuable. I haven't used much of Windows Autopilot as it's very new to me. It's a cloud-based technology from Microsoft for performing the setup and pre-configuration of Windows devices. The way it assists in automated setup and streamlined deployment is great. I don't see any cons as of now.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of the product is excellent."

"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software."

"There is a lot of documentation available that is easy to comprehend and follow."

"The solution has pretty good security baked in."

"Valuable features are video conferencing, email, and Office suite."

"I am highly satisfied with the security features and user-friendly interface."

"Microsoft 365 Business is user-friendly."

"The storage portion of the solution is very good. It has a very large capacity."

More Microsoft 365 Business pros

"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."

"The solution is very stable."

"Its most valuable feature is imaging, it takes very less time for processing."

"It is the only choice if you're managing Windows devices with Intune and Azure."

"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."

"Windows Autopilot is very stable."

"The way Windows Autopilot assists in automated setup and streamlined deployment is great."

"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."

More Windows Autopilot pros

Cons

"The technical support need to improve, I have had bad experiences."

"The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards."

"The solution could improve by providing better integration with other platforms."

"More integration with Cortana would be helpful."

"The solution is overall stable. However, while using Teams there can be some performance issues during meetings."

"I would like to see more integration in the next release."

"Google Docs and Google Sheets are much more flexible than Microsoft 365 Business software. Additionally, I have found one of the biggest issues with any of the Microsoft management platforms is they are tremendously unintuitive. However, you get used to it, you accept it, and you work away on it."

"Business 365 could potentially affect compliance with local and industry-specific regulations."

More Microsoft 365 Business cons

"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."

"The Azure and Intune platform is not always available and quite often, there are service outages."

"We encounter issues with re-registering devices in the Azure domain."

"The Azure and Intune platform is not always available and quite often, there are service outages."

"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."

"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."

"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."

Pricing and Cost Advice

"The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization."

"The product is expensive and the licensing costs are yearly."

"The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon."

"The price is fine."

"The monthly license of the solution is quite expensive."

"It could be a little less expensive."

"The solution costs approximately $20 per month per user."

More Microsoft 365 Business pricing and cost advice

"We are required to have a license for either EMS, E5, or E2."

"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."

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Top Industries

By visitors reading reviews

Performing Arts

14%

Computer Software Company

11%

Manufacturing Company

10%

Educational Organization

Computer Software Company

14%

Manufacturing Company

Educational Organization

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	112
Midsize Enterprise	44
Large Enterprise	100

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.

See all answers

What needs improvement with Microsoft 365 Business?

I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...

See all answers

What do you like most about Windows Autopilot?

Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.

See all answers

What is your experience regarding pricing and costs for Windows Autopilot?

For smaller organizations, they can get it, though it would be a bit expensive.

See all answers

What needs improvement with Windows Autopilot?

I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue. Maybe they could support other devices other than Windows, such as Mac a...

See all answers

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Product Reports

Buyer's Guide

Microsoft 365 Business

December 2025

Download Microsoft 365 Business product report

Buyer's Guide

Mobile Device Management (MDM)

December 2025

Download Windows Autopilot product report

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

No data available

Overview

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Windows Autopilot is a collection of technologies used to set up and pre-configure new devices, getting them ready for productive use. You can also use Windows Autopilot to reset, repurpose and recover devices. This solution enables an IT department to achieve the above with little to no infrastructure to manage, with a process that's easy and simple.

Microsoft

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Information Not Available

Buyer's Guide

Microsoft 365 Business vs. Windows Autopilot

December 2025

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