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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Content Collaboration Platforms (11th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.0%, down from 7.6% compared to the previous year. The mindshare of Windows Autopilot is 5.7%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business7.0%
Windows Autopilot5.7%
Other87.3%
Mobile Device Management (MDM)
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've found the stability to be very good."
"The packages provided in the solution enable my company's team members to carry out their daily tasks."
"It is a complete tool."
"Channel access is the most valuable feature. I can access it via any machine. I can access it via Android application, via my browser, or via the Windows application. That is one reason I like it. The multi-functionality is another valuable feature. It has quite a lot of functionalities that enable us as a business to run."
"Microsoft 365 Business integrates well and improves communication, cooperation, and security."
"Everything that you need is included inside."
"It is an excellent and powerful program."
"Most people are very used to working with Microsoft Office, and we can work offline as well."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"Windows Autopilot is very stable."
"Its most valuable feature is imaging, it takes very less time for processing."
"The solution is very stable."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
 

Cons

"In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
"In the next release of this solution, there is a need to improve the integration with other platforms."
"The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for."
"Technical support could be a bit better. It's an aspect Microsoft could improve upon."
"Microsoft Teams can be improved. It is a bit taxing on resources and is resource-heavy on the devices. When you install it on a PC, it uses a lot of memory. They should look for a better price model for educational institutions, and it should be free. We are also using Google Suite, which is free for educational institutions. They charge business people, not nonprofit institutions."
"The cost is not perfect."
"The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer."
"Business 365 could potentially affect compliance with local and industry-specific regulations."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"We encounter issues with re-registering devices in the Azure domain."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
 

Pricing and Cost Advice

"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."
"The solution is not very expensive."
"We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"There is a license for this solution and it is priced based on the users using it."
"The price of this solution is expensive and the price could be reduced. The licensing cost is very high because we are using an E5 license for Microsoft."
"The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra."
"We are required to have a license for either EMS, E5, or E2."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
14%
Educational Organization
8%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business111
Midsize Enterprise44
Large Enterprise100
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: September 2025.
872,869 professionals have used our research since 2012.