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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
245
Ranking in other categories
Content Collaboration Platforms (9th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.0%, down from 8.9% compared to the previous year. The mindshare of Windows Autopilot is 7.0%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers a great load utilization tool."
"I like that there's no maintenance involved."
"Everything that you need is included inside."
"I definitely like the user interface."
"t is easy to use and the features are good."
"It's simple and easy to use."
"The integration with all of the combinations of tools has been problem-free so far."
"This is a user-friendly product that is easy to use."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"Windows Autopilot is very stable."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Its most valuable feature is imaging, it takes very less time for processing."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"The solution is very stable."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
 

Cons

"The solution could work to offer better security."
"In Teams, it is a little tricky to set up a guest or to become a guest on someone's domain, but if people do that, then you have an improvement in the shared access. The real pain, which is not a big thing, in Teams is if you're a small business user, it is really hard to get somebody on a different domain into your list of contacts. You can't just chat with them or start an instant meeting. That is easier to do with Zoom, which I also use. The real issue in Teams is that if you're not on the same domain, a lot of the good functionality falls apart. You have to actually be a guest in the other person's domain. I have a large customer, and they created a guest account for me in their domain so that I can chat with people inside their organization as though I was inside their organization, but not everybody is willing to do that. Some of my customers are Aerospace and Defense, and nobody gets on their domain."
"As an example, there isn't a clean transfer to a Google Doc outside of hosting it as a .docx file."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The dashboard can be made more user-friendly."
"More integration with Cortana would be helpful."
"I'd like to see a more customizable interface. We're used to seeing Office 365 with a white background and black foreground, and I'm aware that you can customize 365 to change it to a black background. but I want more options aside from the standard settings."
"Price is an area for improvement, as spending less money would always be preferable."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"We encounter issues with re-registering devices in the Azure domain."
"The Azure and Intune platform is not always available and quite often, there are service outages."
 

Pricing and Cost Advice

"The product’s price could be improved. There are additional costs involved apart from standard licenses."
"The licensing costs are not expensive."
"In general, the product offers different licenses at different prices based on which users have to determine the features they want in the product. My company has P1 and P2 licenses from Microsoft."
"There is an annual license to use this solution."
"Depending on which plan you purchase, there are a plethora of applications available to you."
"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."
"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
"Microsoft 365 Business is inexpensive."
"We are required to have a license for either EMS, E5, or E2."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Healthcare Company
9%
Computer Software Company
19%
Financial Services Firm
12%
Government
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.