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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Content Collaboration Platforms (9th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
5th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 5.7%, down from 7.4% compared to the previous year. The mindshare of Windows Autopilot is 5.8%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.7%
Windows Autopilot5.8%
Other88.5%
Mobile Device Management (MDM)
 

Featured Reviews

AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.
ShubhamAgarwal - PeerSpot reviewer
Senior CyberSecurity Specialist at LTIMindtree
Streamlined endpoint deployment has improved configuration and security workflows
It's a great tool that provides a lot of assistance from the Windows perspective with configuration and many other things. The newest feature that came up with AI is particularly valuable. I haven't used much of Windows Autopilot as it's very new to me. It's a cloud-based technology from Microsoft for performing the setup and pre-configuration of Windows devices. The way it assists in automated setup and streamlined deployment is great. I don't see any cons as of now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's painless."
"The security provided by the solution is valuable."
"It sometimes proves to be easier than using other tools."
"We've found the solution to be quite stable."
"The solution is quite friendly."
"Some of the functionality is very easy to use."
"Overall I am satisfied with Office 365."
"I use the solution for my daily work."
"The way Windows Autopilot assists in automated setup and streamlined deployment is great."
"The solution is very stable."
"Its most valuable feature is imaging, it takes very less time for processing."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
 

Cons

"The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom."
"It is expensive, and its price can be better."
"There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see."
"It would be ideal if the product offered more integration capabilities with non-Microsoft solutions."
"At this point, I cannot say if there has been an advantage to changing."
"The solution could improve by being more secure."
"The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed."
"More integration with Cortana would be helpful."
"We encounter issues with re-registering devices in the Azure domain."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
 

Pricing and Cost Advice

"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The price could be cheaper. We have a yearly license."
"The price of the Microsoft 365 Business is fair. It is a great suite of products, but then there are other great products on the market as well. The main concern is competition. With Microsoft generally, it comes down to what people have become familiar with, what people have grown up using when they were younger, and when they are older. It depends on the actual adoption of the environment that they work in. The price is not an issue, it is about what people are used to using, and what they are familiar with is what influences their purchase."
"The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement."
"I have heard the solution is a little expensive and there is a licence needed."
"It is probably not cheap, but you can't really compare it with anything else."
"The organization is responsible for the license."
"I rate the pricing of the program a seven out of ten."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Marketing Services Firm
15%
Performing Arts
10%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cos...
What needs improvement with Microsoft 365 Business?
The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop sta...
What is your experience regarding pricing and costs for Windows Autopilot?
For smaller organizations, they can get it, though it would be a bit expensive.
What needs improvement with Windows Autopilot?
I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue. Maybe they could support other devices other than Windows, such as Mac a...
What is your primary use case for Windows Autopilot?
I work with Microsoft Sentinel, which is a Logic Apps and SIEM solution. I work with the M365 suite, including Microsoft 365 Defender, XDR, and Microsoft Sentinel. I work as a consultant with these...
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.