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Jamf Pro vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Enterprise Mobility Management (EMM) (2nd)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 28.4%, up from 28.0% compared to the previous year. The mindshare of Windows Autopilot is 7.3%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"There is also zero-day support to all new Apple OS."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"The most valuable features are the Jamf agent and the API."
"The user interface is great."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"The solution is very stable."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"Its most valuable feature is imaging, it takes very less time for processing."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot is very stable."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
 

Cons

"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"The solution should offer beta testing for new products."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"The list of applications for patch management isn't sufficient."
"There are known issues with the mobile configs that need to be fixed."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"We encounter issues with re-registering devices in the Azure domain."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
 

Pricing and Cost Advice

"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The licensing costs for this solution are high."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"It would be beneficial if it could be reduced slightly."
"JumpStart is available at an additional cost."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"We are required to have a license for either EMS, E5, or E2."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
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Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
17%
Government
13%
Financial Services Firm
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Windows Autopilot and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.