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NinjaOne vs Windows Autopilot comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (12th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Remote Access (8th), Vulnerability Management (21st), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
5th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Mobile Device Management (MDM) category, the mindshare of NinjaOne is 6.2%, down from 6.9% compared to the previous year. The mindshare of Windows Autopilot is 4.1%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
NinjaOne6.2%
Windows Autopilot4.1%
Other89.7%
Mobile Device Management (MDM)
 

Featured Reviews

reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Automated patching has transformed our remote support and security reporting workflows
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention. NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.
ShubhamAgarwal - PeerSpot reviewer
Senior CyberSecurity Specialist at LTIMindtree
Streamlined endpoint deployment has improved configuration and security workflows
It's a great tool that provides a lot of assistance from the Windows perspective with configuration and many other things. The newest feature that came up with AI is particularly valuable. I haven't used much of Windows Autopilot as it's very new to me. It's a cloud-based technology from Microsoft for performing the setup and pre-configuration of Windows devices. The way it assists in automated setup and streamlined deployment is great. I don't see any cons as of now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"The most valuable feature we have found currently is probably patch management."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"NinjaOne's best feature is its monitoring."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"Windows Autopilot is very stable."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"The solution is very stable."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Its most valuable feature is imaging, it takes very less time for processing."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
 

Cons

"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"The one feature that I believe needs improvement is the software patching."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
"I would like to see more scripts for PowerShell commands."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"We encounter issues with re-registering devices in the Azure domain."
 

Pricing and Cost Advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"Its pricing is great."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What is your experience regarding pricing and costs for Windows Autopilot?
For smaller organizations, they can get it, though it would be a bit expensive.
What needs improvement with Windows Autopilot?
I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue. Maybe they could support other devices other than Windows, such as Mac a...
What is your primary use case for Windows Autopilot?
I work with Microsoft Sentinel, which is a Logic Apps and SIEM solution. I work with the M365 suite, including Microsoft 365 Defender, XDR, and Microsoft Sentinel. I work as a consultant with these...
 

Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Windows Autopilot and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.