Jamf Pro and Microsoft 365 Business are two leading products in their field, each competing in device management and productivity software. Microsoft 365 Business appears to offer more comprehensive features and versatility, making it worth the investment, while Jamf Pro is noted for its strong support and pricing.
Features: Jamf Pro offers extensive Apple device management capabilities, integration with other Apple services, and scalability for larger enterprises. Microsoft 365 Business includes a broad suite of productivity tools, robust security features, and seamless integration with Windows and other Microsoft products, which makes it more versatile for varying business needs.
Room for Improvement: Jamf Pro needs a more intuitive configuration process and better reporting capabilities. Microsoft 365 Business users find navigation complex and report occasional synchronization issues. Despite these critiques, Microsoft 365 Business's overall adaptability and functionality improvements are more satisfying.
Ease of Deployment and Customer Service: Jamf Pro is straightforward to deploy, especially in Apple environments, with responsive and knowledgeable customer service. Microsoft 365 Business has a more complex deployment but offers comprehensive documentation and robust support channels, which ensure a smoother onboarding experience.
Pricing and ROI: Jamf Pro users appreciate the clear pricing structure and positive ROI, emphasizing value for money in large-scale deployments. Microsoft 365 Business has a steeper initial cost but is valued for its comprehensive feature set, justified by enhanced productivity and security—perceived as providing higher ROI due to broader application and long-term benefits.
It also provides good security and the ability for normal users to create simple applications without needing developers.
The vendor support is excellent.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
It would be beneficial if Microsoft had more expert customer support staff.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
Jamf Pro is a fully scalable solution.
It works properly, and I have never needed to contact support.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
The stability of Microsoft 365 Business is rated nine out of ten.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
The comprehensive nature of the solution justifies the cost.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The pricing structure is one of the cons.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
When working with data, I am easily able to share among team members through Microsoft Teams.
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product.
Product | Market Share (%) |
---|---|
Jamf Pro | 22.4% |
Microsoft 365 Business | 6.6% |
Other | 71.0% |
Company Size | Count |
---|---|
Small Business | 36 |
Midsize Enterprise | 39 |
Large Enterprise | 61 |
Company Size | Count |
---|---|
Small Business | 110 |
Midsize Enterprise | 44 |
Large Enterprise | 101 |
Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.
Jamf Pro Features
Jamf Pro has many valuable key features. Some of the most useful ones include:
Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:
An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”
Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
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