Jamf Pro vs Microsoft 365 Business comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Jamf Pro and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jamf Pro vs. Microsoft 365 Business Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic.""There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them.""My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining.""The zero-day support regarding new Apple hardware and Apple operating systems is very good.""I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy.""We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it.""Configuration Profiles from Jamf Pro are awesome.""We can set custom deployments based on every available parameter in macOS."

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"The solution comes with many applications as part of the package which is useful.""The product is very flexible.""What was most valuable for me was how simple this solution is to start using.""The most valuable features are the user-friendly interface and ease of use. There is a benefit to not needing to install the application on your computer. For example, if you want to use Outlook or another application you can easily navigate to the website through your phone and quickly check your email. This is a very useful feature.""t is easy to use and the features are good.""It is easy to use.""The flexibility of the solution has been great.""You can access files through any device at any corner of the world."

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Cons
"The solution should offer beta testing for new products.""It would be nice if there was a built-in means of renaming computers that worked reliably.""The reporting with PowerBI could be improved.""Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious.""I wish the inventory would have its own pane without having to do it as a search.""I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions.""Technical support is in need of improvement.""For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."

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"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.""The solution needs to offer more integration capabilities with other systems and applications.""365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system.""Microsoft needs to enhance its part in service management. I believe they have a product called Orchestrator, it does not get the same benefits and functionality as the rest of the solutions such as Dynamics or Office 365. They can improve by providing more integration with other solutions to cover the full business spectrum of needs, this would be a great benefit.""The solution could improve by being more secure.""Excel is sometimes slow, particularly when working with large files.""The solution could improve by providing more customization for the user interface.""The cloud performance and the ability to work remotely are actually not very good. I prefer to work on-prem on my laptop. The quality is better."

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Pricing and Cost Advice
  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role without Jamf.
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons disappeared on iPads, requiring a manual refresh for each device. This affected system… more »
    Top Answer:I am highly satisfied with the security features and user-friendly interface.
    Top Answer:The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high.
    Top Answer:There is potential for it to offer even more features such as compliance reporting and device management. Given the rapid growth of other companies, especially in product management, I believe that… more »
    Ranking
    Views
    402
    Comparisons
    280
    Reviews
    26
    Average Words per Review
    556
    Rating
    9.5
    Views
    564
    Comparisons
    271
    Reviews
    29
    Average Words per Review
    285
    Rating
    8.3
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Top Industries
    REVIEWERS
    Educational Organization26%
    University13%
    Computer Software Company10%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization35%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise44%
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise48%
    Buyer's Guide
    Jamf Pro vs. Microsoft 365 Business
    March 2024
    Find out what your peers are saying about Jamf Pro vs. Microsoft 365 Business and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. Jamf Pro is rated 9.6, while Microsoft 365 Business is rated 8.4. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Automox, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and SAP Jam. See our Jamf Pro vs. Microsoft 365 Business report.

    See our list of best Mobile Device Management (MDM) vendors.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.