MICROS-Retail Open Commerce Platform vs SAP Commerce Cloud comparison

MICROS-Retail and SAP are both solutions in the eCommerce Platforms category. MICROS-Retail is ranked #23, while SAP is ranked #4 with an average rating of 6.0. MICROS-Retail holds a 1.2% mindshare in P, compared to SAP’s 6.1% mindshare. Additionally, 73% of SAP users are willing to recommend the solution.

MICROS-Retail Open Commerce...

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SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

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2,171 Comparison Views

73% willing to recommend

MICROS-Retail Open Commerce...

SAP Commerce Cloud

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Executive SummaryUpdated on Feb 1, 2026

SAP Commerce Cloud and MICROS-Retail Open Commerce Platform are e-commerce solutions competing for market dominance. SAP Commerce Cloud has the upper hand with comprehensive features and scalability.

Features: SAP Commerce Cloud offers scalability, robust integration capabilities, and is suitable for large enterprises. MICROS-Retail Open Commerce Platform provides customizable workflows, advanced retail-specific functionality, and appeals to mid-sized retailers seeking tailored solutions.

Ease of Deployment and Customer Service: SAP Commerce Cloud provides a cloud-based model for swift scalability and extensive support services suitable for enterprise-level demands. MICROS-Retail Open Commerce Platform offers cloud and on-premise options, allowing flexibility but with potentially longer deployment times.

Pricing and ROI: SAP Commerce Cloud has a higher setup cost but is justified by the ROI due to its extensive capabilities. MICROS-Retail Open Commerce Platform has lower initial costs, appealing to budget-conscious operations while delivering strong ROI with customizable features.

To learn more, read our detailed eCommerce Platforms Report (Updated: March 2026).

Buyer's Guide

eCommerce Platforms

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MICROS-Retail Open Commerce...

Ranking in eCommerce Platforms

23rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the eCommerce Platforms category, the mindshare of MICROS-Retail Open Commerce Platform is 1.2%, up from 0.6% compared to the previous year. The mindshare of SAP Commerce Cloud is 6.1%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
SAP Commerce Cloud	6.1%
MICROS-Retail Open Commerce Platform	1.2%
Other	92.7%

eCommerce Platforms

Featured Reviews

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MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

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What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

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What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

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What is your experience regarding pricing and costs for SAP Hybris Commerce?

I don't know how to rate pricing for the product, as I'm not involved in that aspect.

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Comparisons

YoRent vs MICROS-Retail Open Commerce Platform

Compared 76% of the time

Oracle ATG vs MICROS-Retail Open Commerce Platform

Compared 24% of the time

More MICROS-Retail Open Commerce Platform Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 15% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 11% of the time

Shopify vs SAP Commerce Cloud

Compared 9% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 5% of the time

Intershop vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

March 2026

MICROS-Retail Open Commerce Platform report

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Buyer's Guide

SAP Commerce Cloud

March 2026

Download SAP Commerce Cloud product report

Also Known As

Open Commerce Platform

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Information not available

MICROS-Retail

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Huatai Securities Co. Ltd., Taikang Life Insurance Co. Ltd., Crystallize Consulting, forTravel Inc., Essintial Enterprise Solutions, Carolina Biological Supply, Telit, Tian An Life Insurance Co. Ltd., KBBO, Center for Railway Information Systems, B&H PhotoVideo, MakeMyTrip Ltd.

NHS 24

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