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ManageEngine Password Manager Pro vs Mobile Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Password Manag...
Ranking in Single Sign-On (SSO)
15th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Enterprise Password Managers (16th)
Mobile Connect
Ranking in Single Sign-On (SSO)
16th
Average Rating
9.0
Reviews Sentiment
2.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of ManageEngine Password Manager Pro is 1.8%, up from 1.0% compared to the previous year. The mindshare of Mobile Connect is 0.2%. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
ManageEngine Password Manager Pro1.8%
Mobile Connect0.2%
Other98.0%
Single Sign-On (SSO)
 

Featured Reviews

reviewer1271400 - PeerSpot reviewer
Network Administrator at a media company with 201-500 employees
Auditing enhances privileged account security with a fast deployment
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature would be the authorization for saving passwords, it is also very safe and we haven't had any security issues."
"The tool is secure, safe, reliable, and easy to use."
"The solution has a lot of great features that make tasks easier for technical people."
"It is very safe and we haven't had any security issues."
"ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"The auditing feature is particularly valuable as it makes privileged account usage auditable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
"Pricing is fair for the quality of the app and features"
"The most valuable feature of this solution is its ability to answer calls."
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
 

Cons

"It's a pretty technical solution. It's designed for more technical people."
"The product couldn’t make any notable change in our system, because of the complexity of cycle of the system."
"Sometimes the person who doesn't actually use those passwords becomes responsible for the password."
"There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things you can't edit from the search bar, so you have to go back to the main window and scroll through to edit them."
"The support for the PAM product is not very prompt."
"The product could be improved by lowering the price - it's expensive."
"The user interface could be improved and made more user friendly."
"There is room for improvement in making the UI more user-friendly."
"The solution works well, but it is too expensive."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
"Salesforce voice call records are not created instantly in the system."
"There is room for improvement in video support."
 

Pricing and Cost Advice

"On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."
Information not available
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
13%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
6%
Construction Company
41%
Comms Service Provider
11%
Manufacturing Company
7%
Computer Software Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.
What is your experience regarding pricing and costs for Mobile Connect?
I find the pricing fair for the quality of the app and its features.
What needs improvement with Mobile Connect?
There is room for improvement in video support.
What is your primary use case for Mobile Connect?
I use the solution for allowing remote users to maintain centralized customer service contact.
 

Also Known As

Password Manager Pro
Mobile Connect for Amazon Connect
 

Overview

 

Sample Customers

Australian Catholic University
Information Not Available
Find out what your peers are saying about ManageEngine Password Manager Pro vs. Mobile Connect and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.