Try our new research platform with insights from 80,000+ expert users

ManageEngine Desktop Central MSP [EOL] vs TeamViewer Remote Management comparison

ManageEngine and TeamViewer are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.
TeamViewer Remote Management
Read 33 TeamViewer Remote Management reviews
  • 601 Views
  • 219 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between ManageEngine Desktop Central MSP [EOL] and TeamViewer Remote Management based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).
Buyer's Guide
Remote Monitoring and Management (RMM)
June 2025
Download the complete report
Helped 859,957 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Desktop Centra...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
TeamViewer Remote Management
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
33
Ranking in other categories
Remote Monitoring and Management (RMM) (4th)
 

Featured Reviews

Donathon Ong - PeerSpot reviewer
Responsive support, a straightforward setup, and great endpoint management
There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.
Read full review
Babawale Awojinrin - PeerSpot reviewer
Allows the incorporation of systems and integration of remote systems
The initial setup is straightforward and requires three to five minutes. It starts with determining the PC's architecture (64-bit or 32-bit), leading the user to know which version to download. Additionally, there are a number of factors that need to be considered like the number of technical users for remote access, the number of remote locations, and storage requirements. These factors will guide the user license purchase. We should always factor in costs, and there's potential for offering more accessible pricing, especially in markets like Africa and developing countries, given their business environment. On the other hand, there have been challenges stemming from the transition; the previous owners used a free tool like NGINX for remote operations. Transitioning to a paid remote tool is driven by security and enhanced features.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."
"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network. Additionally, it is easy to use."
"The interface is intuitive, easy to use, and has a low learning curve."
"The endpoint management is great."
"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."
"The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date."
"Easy to manage and it looks good."
"The product is secure."
"The solution is easy to set up."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"It's considered a trusted application."
"We use the product to communicate."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"The most recent enhancements are quite remarkable."
"The initial setup of TeamViewer Remote Management is very simple."
More TeamViewer Remote Management pros
 

Cons

"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."
"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."
"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."
"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."
"Stability is sometimes negatively affected by updates."
"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."
"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."
"The connectivity could improve."
"Using the solution’s remote connection causes some lagging issues."
"I have contacted customer service and support a couple of times, but it was not good."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"The price for the license could be improved, as well as the setup could be easier."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"There have been some delays in the past due to unstable internet connection."
More TeamViewer Remote Management cons
 

Pricing and Cost Advice

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."
"This product has an easy setup, good support, and a good price."
"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."
"This product is very cheap compared to others."
"The solution's license is expensive."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"I have used the free version of the solution."
"There are no charges to be paid for the solution since I use it for personal use."
"We pay a yearly licensing fee."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"Users need to pay a yearly license for TeamViewer Remote Management."
"It is a licensed product."
More TeamViewer Remote Management pricing and cost advice
report
See which vendors are best for you
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
See recommendations
859,957 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about TeamViewer Remote Management?
The fact that it's user-friendly and it has a chat option. These are my two favorite features.
See all answers
What advice do you have for others considering TeamViewer Remote Management?
Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
See all answers
What is your experience regarding pricing and costs for TeamViewer Remote Management?
The solution's license is expensive.
See all answers
 

Comparisons

No data available
NinjaOne vs TeamViewer Remote Management Logo
NinjaOne vs TeamViewer Remote Management
Compared 29% of the time
Datto Remote Monitoring and Management vs TeamViewer Remote Management Logo
Datto Remote Monitoring and Management vs TeamViewer Remote Management
Compared 27% of the time
Azure Bastion vs TeamViewer Remote Management Logo
Azure Bastion vs TeamViewer Remote Management
Compared 24% of the time
Kaseya VSA vs TeamViewer Remote Management Logo
Kaseya VSA vs TeamViewer Remote Management
Compared 21% of the time
More TeamViewer Remote Management Competitors
 

Product Reports

Buyer's Guide
ManageEngine Desktop Central MSP [EOL]
June 2025
ManageEngine Desktop Central MSP [EOL] reportDownload ManageEngine Desktop Central MSP [EOL] product report
Buyer's Guide
TeamViewer Remote Management
June 2025
TeamViewer Remote Management reportDownload TeamViewer Remote Management product report
 

Also Known As

Desktop Central MSP
No data available
 

Overview

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine

Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

TeamViewer
 

Sample Customers

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec
Carey Paul Honda
Buyer's Guide
Remote Monitoring and Management (RMM)
June 2025
Download Free Report
Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM). Updated: June 2025.
DOWNLOAD NOW
859,957 professionals have used our research since 2012.
See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.