ManageEngine Desktop Central MSP [EOL] vs NinjaOne comparison

ManageEngine and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

ManageEngine Desktop Centra...

Read 7 ManageEngine Desktop Central MSP [EOL] reviews

100% willing to recommend

NinjaOne

Read 25 NinjaOne reviews

9,944 Views
2,486 Comparison Views

95% willing to recommend

ManageEngine Desktop Centra...

NinjaOne

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Executive Summary

We performed a comparison between ManageEngine Desktop Central MSP [EOL] and NinjaOne based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

March 2026

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Helped 889,855 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine Desktop Centra...

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (8th), Network Monitoring Software (11th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (19th), Mobile Device Management (MDM) (3rd), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)

Featured Reviews

Donathon Ong

Head of Infrastructure at a financial services firm with 11-50 employees

Responsive support, a straightforward setup, and great endpoint management

There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The endpoint management is great."

"The investment that they're making, and the returns that they're getting, are significantly high and the value for purchases is quite huge."

"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application, in this case, the remote control, distribution software, deployment, patch management, and configuration in different systems."

"The interface is intuitive, easy to use, and has a low learning curve."

"This really is a great tool that works well both on-premises and in the cloud, with a nifty feature for demilitarized zone deployments."

"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."

"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network, and additionally it is easy to use."

"The big ROI is that I'm getting a secure environment, which saves time and effort on dealing with disasters."

More ManageEngine Desktop Central MSP [EOL] pros

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most valuable feature we have found currently is probably patch management."

"The installation is easy, it only took two minutes."

"It just works as advertised and serves the purpose for which we got it."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."

"NinjaOne has positively impacted my organization by providing an easier way to deploy machines, manage them, troubleshoot, and assist people."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

More NinjaOne pros

Cons

"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."

"The stability is sometimes negatively affected by updates."

"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."

"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better."

"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."

"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."

"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution."

More ManageEngine Desktop Central MSP [EOL] cons

"The network monitoring needs to be improved."

"NinjaOne's reporting module is cumbersome."

"I want NinjaOne to improve the reports."

"The ticketing system in NinjaOne is not the best."

"The NinjaOne distribution server is highly dependent on an active directory."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The graphical user interface could be improved."

"I would like to see more scripts for PowerShell commands."

More NinjaOne cons

Pricing and Cost Advice

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."

"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."

"This product is very cheap compared to others."

"This product has an easy setup, good support, and a good price."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We currently pay $1.20 per device on a monthly basis."

"The product's pricing depends on the number of PCs or devices."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"Its pricing is great."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...

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Product Reports

Buyer's Guide

ManageEngine Desktop Central MSP [EOL]

April 2026

ManageEngine Desktop Central MSP [EOL] report

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Buyer's Guide

NinjaOne

April 2026

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Also Known As

Desktop Central MSP

No data available

Overview

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec

Status Pros, Mitchell and Company

Buyer's Guide

Remote Monitoring and Management (RMM)

March 2026

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