We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Most of our customers are very fond of the upgraded smart user interface."
"Simplicity to roll out, features available, customization options."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"It's a very good solution."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The integration with other products needs to be improved."
"The architecture needs improvement, as it's complex."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution needs to improve the user interface."
"OpenText Extended ECM's user interface could be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The tool's documentation is not proper and has missing information like steps."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, IBM FileNet, OpenText Documentum, Microsoft Purview Records Management and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Core Share.
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