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Hyland OnBase vs M-Files comparison

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3,250 views|2,462 comparisons
M-Files Logo
1,243 views|893 comparisons
Featured Review
Buyer's Guide
Enterprise Content Management
June 2022
Find out what your peers are saying about Microsoft, Box, OpenText and others in Enterprise Content Management. Updated: June 2022.
608,713 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.""The most valuable features are that it's very secure and provides audit trails for our documents.""I like the cloud and its integrability."

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"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

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Cons
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly.""An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution.""For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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"The integration with other products needs to be improved."

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Pricing and Cost Advice
  • "They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
  • "OnBase is reasonably priced."
  • More Hyland OnBase Pricing and Cost Advice →

  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
  • More M-Files Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features are that it's very secure and provides audit trails for our documents.
    Top Answer:OnBase is reasonably priced - we pay around $4,500 a month for our licenses.
    Top Answer:An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution.
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    Ranking
    Views
    3,250
    Comparisons
    2,462
    Reviews
    1
    Average Words per Review
    357
    Rating
    8.0
    Views
    1,243
    Comparisons
    893
    Reviews
    1
    Average Words per Review
    786
    Rating
    8.0
    Comparisons
    Also Known As
    OnBase
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    Overview
    OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.

    M-Files is a global leader in information management. The M-Files metadata-driven document management platform enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control. This provides businesses with a competitive advantage and substantial ROI as they deliver better customer experiences and higher-quality work with lower risk.

    M-Files website
    Offer
    Learn more about Hyland OnBase
    Learn more about M-Files
    Sample Customers
    Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
    OMV, Caverion, SAS Institute, TK Elevator, NBC Universal
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm10%
    Comms Service Provider8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider22%
    Government8%
    Construction Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise44%
    Buyer's Guide
    Enterprise Content Management
    June 2022
    Find out what your peers are saying about Microsoft, Box, OpenText and others in Enterprise Content Management. Updated: June 2022.
    608,713 professionals have used our research since 2012.

    Hyland OnBase is ranked 6th in Enterprise Content Management with 3 reviews while M-Files is ranked 7th in Enterprise Content Management with 1 review. Hyland OnBase is rated 8.0, while M-Files is rated 8.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". Hyland OnBase is most compared with SharePoint, OpenText Content Suite Platform, Alfresco, IBM FileNet and Nintex Workflow, whereas M-Files is most compared with SharePoint, Microsoft OneDrive, OpenText Documentum, OpenText Content Suite Platform and Box.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.