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LiveAssurance vs Loom Systems comparison

BlueCat and ServiceNow are both solutions in the IT Infrastructure Monitoring category. BlueCat is ranked #35 with an average rating of 9.0, while ServiceNow is ranked #60. BlueCat holds a 0.4% mindshare in IM, compared to ServiceNow’s 0.6% mindshare. Additionally, 100% of BlueCat users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
LiveAssurance
Read 3 LiveAssurance reviews
  • 585 Views
  • 562 Comparison Views
100% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 739 Views
  • 562 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 27, 2025

Loom Systems and LiveAssurance are specialized in IT operations and insurance solutions, respectively. Loom Systems gains an advantage with its robust support and integration facilities, while LiveAssurance's broad feature range makes it attractive despite higher pricing.

Features: Loom Systems offers predictive analytics, AI-driven insights, and seamless IT infrastructure integration. LiveAssurance focuses on risk assessment, compliance management, and detailed reporting tools.

Ease of Deployment and Customer Service: Loom Systems provides a simplified deployment process with solid customer support, facilitating smooth integration within IT environments. LiveAssurance has a more intricate deployment method but offsets this with comprehensive guidance and training resources. Both provide efficient service, with Loom Systems being more proactive, while LiveAssurance offers extensive training.

Pricing and ROI: Loom Systems features competitive pricing and faster ROI due to AI-driven downtime reductions and predictive maintenance. LiveAssurance entails a higher upfront investment but yields significant ROI via enhanced risk management and lower compliance costs.

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To learn more, read our detailed LiveAssurance vs. Loom Systems Report (Updated: January 2026).
Buyer's Guide
LiveAssurance vs. Loom Systems
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAssurance
Ranking in IT Infrastructure Monitoring
35th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Loom Systems
Ranking in IT Infrastructure Monitoring
60th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveAssurance is 0.4%, up from 0.1% compared to the previous year. The mindshare of Loom Systems is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LiveAssurance0.4%
Loom Systems0.6%
Other99.0%
IT Infrastructure Monitoring
 

Featured Reviews

Bob Stiles - PeerSpot reviewer
Bob Stiles
Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees
Offers proactive issue detection through customized alerts enhances troubleshooting
We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.
Read full review
Keerthi Kumar Sangaraju - PeerSpot reviewer
Keerthi Kumar Sangaraju
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."
"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."
"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."
"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."
"Thanks to BlueCat, we have not experienced any downtime in the past two years."
"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
 

Cons

"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."
"BlueCat Infrastructure Assurance does not support all network security devices."
"BlueCat Infrastructure Assurance does not support all network security devices."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
 

Pricing and Cost Advice

"BlueCat Infrastructure Assurance is reasonably priced."
"BlueCat Infrastructure Assurance meets our budget requirements."
"The pricing for BlueCat Infrastructure Assurance is fairly comparable."
Information not available
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Questions from the Community

What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance is reasonably priced.
See all answers
What needs improvement with BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...
See all answers
What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.
See all answers
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Product Reports

Buyer's Guide
LiveAssurance
January 2026
LiveAssurance reportDownload LiveAssurance product report
Buyer's Guide
IT Infrastructure Monitoring
December 2025
Loom Systems reportDownload Loom Systems product report
 

Also Known As

Indeni
No data available
 

Overview

LiveAssurance offers a comprehensive platform designed to enhance efficiency and decision-making through its advanced capabilities.

LiveAssurance provides an integrated approach to streamline operations with real-time data analytics and robust security features. Its scalability and ease of integration make it a versatile choice for enhancing operational productivity.

What are the key features of LiveAssurance?
  • Real-Time Data Analytics: Delivers insights to improve decision-making with up-to-date data.
  • Advanced Security: Protects sensitive information with industry-standard security measures.
  • Seamless Integration: Easily integrates with existing systems for smooth operation.
  • User-Friendly Interface: Simplifies navigation and use without extensive training.
What benefits or ROI can users find in reviews of LiveAssurance?
  • Increased Efficiency: Users report enhanced productivity with streamlined processes.
  • Cost Savings: Reduction in operational costs due to automation and optimization.
  • Improved Decision Making: Access to real-time analytics aids strategic planning.
  • Enhanced Security: Ensures data protection and compliance, reducing risks.

Industries like finance and healthcare implement LiveAssurance to manage complex data environments effectively; finance benefits from advanced analytics for risk assessment, while healthcare leverages security features for patient data protection, driving better outcomes and compliance.

BlueCat
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
 

Sample Customers

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
LiveAssurance vs. Loom Systems
January 2026
Free Report: LiveAssurance vs. Loom Systems
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