Kiteworks vs Trend Micro Worry-Free Services Suites comparison

Kiteworks and Trend Micro are both solutions in the Email Security category. Kiteworks is ranked #29 with an average rating of 8.0, while Trend Micro is ranked #17 with an average rating of 8.8. Kiteworks holds a 0.5% mindshare in Email Security, compared to Trend Micro’s 0.3% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 83% of Trend Micro users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
354 Comparison Views

100% willing to recommend

Trend Micro Worry-Free Serv...

Read 12 Trend Micro Worry-Free Services Suites reviews

2,906 Views
203 Comparison Views

83% willing to recommend

Kiteworks

Trend Micro Worry-Free Serv...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Kiteworks and Trend Micro Worry-Free Services Suites compete in the category of business security and integration solutions. Kiteworks is favored for its ease of integration and cost-effectiveness, while Trend Micro Worry-Free Services Suites is preferred for its superior security features.

Features: Kiteworks provides seamless document sharing, strong data exchange security, and efficient collaboration tools. Trend Micro Worry-Free Services Suites offers comprehensive security protocols, advanced threat protection, and data loss prevention.

Room for Improvement: Kiteworks could enhance its cybersecurity features, offer more detailed analytics, and improve reporting capabilities. Trend Micro might work on simplifying its interface, reducing the resource footprint, and enhancing ease of integration with third-party applications.

Ease of Deployment and Customer Service: Kiteworks supports straightforward deployment with minimal technical requirement and has responsive customer service. Trend Micro may have a complex deployment process but provides extensive customer support and resources.

Pricing and ROI: Kiteworks appeals to budget-sensitive organizations with its competitive pricing and efficient operational tools, promising a good ROI. Trend Micro's initial costs are higher but justified by enhanced cybersecurity capabilities, offering substantial ROI in threat protection.

To learn more, read our detailed Kiteworks vs. Trend Micro Worry-Free Services Suites Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Trend Micro Worry-Free Services Suites

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Email Security

29th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (10th)

Trend Micro Worry-Free Serv...

Ranking in Email Security

17th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (19th)

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Kiteworks is 0.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security Market Share Distribution
Product	Market Share (%)
Trend Micro Worry-Free Services Suites	0.3%
Kiteworks	0.5%
Other	99.2%

Email Security

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Mohammed Zain

Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery

Achieve effective email management while identifying areas for security upgrades

There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can identify from which region our users are uploading or downloading files."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"Scalability is impressive."

More Kiteworks pros

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."

"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."

"The load balancer feature is excellent."

"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."

"The most valuable feature of the solution is the ease of deployment."

"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."

"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."

"The most important feature is behaviour detection."

More Trend Micro Worry-Free Services Suites pros

Cons

"File location could be improved."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

More Kiteworks cons

"Network vulnerability scanning could be improved."

"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."

"The solution's documentation is not good, and I'm struggling to change global configurations."

"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."

"The EDR part of the product is an area of concern where improvements are required."

"The solution’s scalability is limited."

"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."

"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."

More Trend Micro Worry-Free Services Suites cons

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"The product is available at a very good price point."

"I rate the tool's pricing a five out of ten."

"We pay a yearly licensing fee for the solution, which is too expensive."

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Computer Software Company

14%

Comms Service Provider

11%

Security Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What do you like most about Trend Micro Worry-Free Sevices Suits?

The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...

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What needs improvement with Trend Micro Worry-Free Sevices Suits?

See all answers

What is your primary use case for Trend Micro Worry-Free Sevices Suits?

I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...

See all answers

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Product Reports

Buyer's Guide

Kiteworks

January 2026

Download Kiteworks product report

Buyer's Guide

Trend Micro Worry-Free Services Suites

January 2026

Trend Micro Worry-Free Services Suites report

Download Trend Micro Worry-Free Services Suites product report

Also Known As

Accellion

No data available

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.

Trend Micro

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Information Not Available

Buyer's Guide

Kiteworks vs. Trend Micro Worry-Free Services Suites

December 2025

Free Report: Kiteworks vs. Trend Micro Worry-Free Services Suites

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