Kiteworks vs Office 365 comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #12 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.6. Kiteworks holds a 2.4% mindshare in CCP, compared to Microsoft’s 10.5% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,802 Views
392 Comparison Views

100% willing to recommend

Office 365

Read 150 Office 365 reviews

2,723 Views
1,961 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Office 365

December 2025

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Helped 879,259 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

12th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (30th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.0

Number of Reviews

150

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.4%, up from 2.0% compared to the previous year. The mindshare of Office 365 is 10.5%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	10.5%
Kiteworks	2.4%
Other	87.1%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Anubrata Ghosh

Technical Manager at Landmark Group

Teams streamlines collaboration but Outlook experiences occasional slowness on Mac

Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization. Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The solution can be used remotely; it's easy to upload and share files."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"I can identify from which region our users are uploading or downloading files."

More Kiteworks pros

"Office 365 is very easy to use and it's fast, with functionalities that allow for seamless simulations, and the collaboration features, especially when working with technology sectors, are highly useful."

"I like all of the features."

"The features I find most valuable in Office 365 include its user-friendly interface; we use Outlook, Teams, and SharePoint for various tasks, and overall, it is helpful."

"Microsoft focuses on the customer GUI side, which makes it easy for customers to understand the product, and I recommend it because of the GUI and human interface, which allows customers to set it up without needing technical people."

"The most valuable feature is the integration between net and mobile devices."

"The ability to work with people remotely, collaborate online, and share files are the main benefits I receive from Office 365."

"One of its strengths is the integration with SharePoint and other applications like Teams, which allows for seamless communication and file sharing."

"Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI."

More Office 365 pros

Cons

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

More Kiteworks cons

"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"The online applications have limited functionality compared to the local applications."

"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."

"Their support is so terrible and unusable except during dire emergencies."

"There are some complexities to the initial setup if you use some of the more advanced features."

"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."

"The security should be improved."

More Office 365 cons

Pricing and Cost Advice

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The price of Office 365 is very expensive."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Licensing, billing, and accounting are available from the management interface."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

11%

Healthcare Company

Retailer

Computer Software Company

18%

Outsourcing Company

10%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	68

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using ...

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What needs improvement with Office 365?

I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools. I mentioned that I use Copilot...

See all answers

What is your primary use case for Office 365?

We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management. I use Office 365 for Outlook for emails. I...

See all answers

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Compared 10% of the time

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Compared 9% of the time

FileCloud vs Kiteworks

Compared 7% of the time

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Compared 53% of the time

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Compared 9% of the time

Dropbox Business - Enterprise vs Office 365

Compared 8% of the time

Microsoft OneDrive for Business vs Office 365

Compared 5% of the time

Tresorit vs Office 365

Compared 1% of the time

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Product Reports

Buyer's Guide

Kiteworks

December 2025

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Buyer's Guide

Office 365

December 2025

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

December 2025

Free Report: Kiteworks vs. Office 365

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