Kiteworks vs Office 365 comparison

Why PeerSpot?

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.5. Kiteworks holds a 2.7% mindshare in CCP, compared to Microsoft’s 6.8% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

6,564 Views
1,247 Comparison Views

100% willing to recommend

Office 365

Read 152 Office 365 reviews

10,171 Views
7,221 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. Office 365

September 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.1

Number of Reviews

152

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Office 365 is 6.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	6.8%
Kiteworks	2.7%
Other	90.5%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

"I can identify from which region our users are uploading or downloading files."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

More Kiteworks pros

"Office 365 is comprehensive with its functionalities, and I am not currently missing anything."

"Office 365 overall is cost-effective for us; we use the Enterprise E5 version of it, which gives us our Office license, all Windows licenses, and a whole bunch of tools, including Power BI, the whole lot."

"The return on investment is always an improvement, and I think it's a significant improvement due to the many integration options available."

"Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit."

"It is a nice service that lets us share information easily."

"Since transitioning from a simple, normal Outlook to Office 365, there has been an increase in productivity due to the larger amount of space available to handle emails without needing to delete older ones."

More Office 365 pros

Cons

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"File location could be improved."

"There is one particular thing that is a nuisance."

"In my experience, their technical support can be a little slow."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

More Kiteworks cons

"The stability for Office 365 is around a seven or eight; it could be more stable, especially when doing co-authoring; applications may freeze or changes may not get reflected quickly enough on the remote end."

"Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions."

"It does my job, that is what I will say. It accomplishes the tasks I need it to do."

"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."

"I haven't used Copilot too much because I don't have a license for that at the moment."

"There are features that could be enhanced or added to Office 365."

"I rate Office 365 six out of ten. It does the job without much excitement and fits the needs of people due to a lack of alternatives."

"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."

More Office 365 cons

Pricing and Cost Advice

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The price of Office 365 is very expensive."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Licensing fees are paid on a monthly basis, or we prepay them."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is not really high, but one can get the software with the license key for free."

"The pricing/licensing is easy to manage."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Financial Services Firm

15%

Construction Company

15%

Outsourcing Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	31
Large Enterprise	70

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...

See all answers

What is your primary use case for Office 365?

Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Kiteworks

October 2026

Download Kiteworks product report

Buyer's Guide

Office 365

October 2026

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Office 365 integrates cloud services for efficient collaboration, offering a set of tools like Teams, SharePoint, and Outlook. Designed for productivity with multi-device access, it supports automation and remote work through its cloud-based features.

Office 365 enhances business efficiency by providing a comprehensive suite of applications such as Word, Excel, and PowerPoint, crucial for document creation and management. It offers seamless communication and collaboration via Outlook for email and Teams for meetings. The integration with SharePoint and OneDrive ensures robust document management and storage, facilitating remote access while supporting advanced security and automation features like Power Apps and Copilot. Despite its extensive capabilities, users note room for improvement in areas like cost, external connectivity, and upgrade disruptions. There's a need for better integration with third-party apps, enhanced Excel performance on Mac, and improved AI functionalities to simplify usage.

What are the most valuable Office 365 features?

Integration: Connects various Microsoft services for improved workflows.
Cloud Collaboration: Facilitates teamwork through Teams and SharePoint.
Advanced Security: Includes features ensuring data protection.
Real-time Editing: Allows simultaneous document work.
Automatic Updates: Ensures up-to-date software without manual intervention.
Multi-device Access: Supports various devices for versatility.
OneDrive Storage: Offers scalable cloud storage solutions.
Automation Tools: Power Apps and Copilot increase efficiency.

What benefits and ROI should organizations consider?

Productivity Boost: Streamlined tools for efficient task completion.
Global Accessibility: Work can be conducted from any location.
Cost Management: Flexible licensing aligns with business needs.
Security Assurance: Mitigates risks and protects data integrity.
Support for Remote Work: Enhances collaboration across distances.

In industries such as healthcare, finance, and education, Office 365 is used to manage documents securely, facilitate meetings through Teams, and store sensitive information on OneDrive. Its user-friendly tools support teaching and learning, enhancing productivity and providing robust solutions for document sharing and communication.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

September 2026

Free Report: Kiteworks vs. Office 365

Find out what your peers are saying about Kiteworks vs. Office 365 and other solutions. Updated: September 2026.

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