Kiteworks vs Office 365 comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #13 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.6. Kiteworks holds a 2.5% mindshare in CCP, compared to Microsoft’s 9.9% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

3,471 Views
521 Comparison Views

100% willing to recommend

Office 365

Read 152 Office 365 reviews

3,965 Views
2,894 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: March 2026).

Buyer's Guide

Kiteworks vs. Office 365

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (25th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (9th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.5%, up from 2.3% compared to the previous year. The mindshare of Office 365 is 9.9%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	9.9%
Kiteworks	2.5%
Other	87.6%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can identify from which region our users are uploading or downloading files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

More Kiteworks pros

"Office 365 is reliable and enhances productivity by allowing my team to use the same documents with multiple versions."

"One of the main advantages of Office 365 is its widespread use, which makes it easier to collaborate on documents."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"Office 365 applications are indispensable for data cleansing, data collection, and analytics, with Excel acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate."

"The integration with other applications is pretty good."

"Since transitioning from a simple, normal Outlook to Office 365, there has been an increase in productivity due to the larger amount of space available to handle emails without needing to delete older ones."

"The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution."

More Office 365 pros

Cons

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"In my experience, their technical support can be a little slow."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

More Kiteworks cons

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"There was a problem with the owner of a Team; although it was listed as an owner, he couldn't do whatever an owner can do."

"Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"We have had some connectivity issues."

"I would like to see better integration with Teams, and better usability with SharePoint."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

"It needs improvements around its compatibility with non-Microsoft products."

More Office 365 cons

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The price of Kiteworks is reasonable."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Office 365 is very expensive."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"The pricing/licensing is easy to manage."

"The pricing is not really high, but one can get the software with the license key for free."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Licensing, billing, and accounting are available from the management interface."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

12%

Comms Service Provider

Healthcare Company

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

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Compared 4% of the time

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Product Reports

Buyer's Guide

Kiteworks

March 2026

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Buyer's Guide

Office 365

March 2026

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

March 2026

Free Report: Kiteworks vs. Office 365

Find out what your peers are saying about Kiteworks vs. Office 365 and other solutions. Updated: March 2026.

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