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Kiteworks vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Enterprise Content Management
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (29th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (10th)
Mobius Content Services Pla...
Ranking in Enterprise Content Management
17th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.2%, up from 1.0% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
Kiteworks1.2%
Mobius Content Services Platform1.6%
Other97.2%
Enterprise Content Management
 

Featured Reviews

KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.
reviewer2597169 - PeerSpot reviewer
Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"I can identify from which region our users are uploading or downloading files."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution removes the limitations with file attachment size that is found with regular email."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"Mobius excels in ensuring data security for captured content, which is crucial."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"Mobius excels in ensuring data security for captured content, which is crucial."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
 

Cons

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
"Sales and service need to be more consistent."
"The primary area for improvement is the platform's accessibility."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
 

Pricing and Cost Advice

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Government
13%
Financial Services Firm
11%
Healthcare Company
7%
Comms Service Provider
7%
Financial Services Firm
14%
Insurance Company
11%
Computer Software Company
9%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
No data available
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
What is your primary use case for Mobius Content Services Platform?
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our c...
 

Also Known As

Accellion
ASG Mobius, ASG ViewDirect
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Liberty Mutual
Find out what your peers are saying about Kiteworks vs. Mobius Content Services Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.