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IBM FileNet vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
16th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 8.4%, down from 10.5% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM FileNet8.4%
Mobius Content Services Platform1.6%
Other90.0%
Enterprise Content Management
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
reviewer2597169 - PeerSpot reviewer
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"The most valuable feature is access control."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"Centralized our business documents."
"The product is very stable."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"Mobius excels in ensuring data security for captured content, which is crucial."
"Mobius excels in ensuring data security for captured content, which is crucial."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
 

Cons

"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"FileNet needs improvement in pricing as it has become very expensive."
"I would love it if single sign-on was a lot easier to set up. That's the most difficult part of it."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"I would like to have more governance features with more supervisory layers."
"It could be simpler to use, considering multiple use cases."
"If there was more AI capability, into Watson, that would be a benefit."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"The primary area for improvement is the platform's accessibility."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
"Sales and service need to be more consistent."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
 

Pricing and Cost Advice

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
"IBM FileNet is an expensive solution."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"Yearly, we pay for the maintenance, which is $20,000."
"FileNet is quite expensive, although Documentum is expensive too."
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
9%
Insurance Company
9%
Computer Software Company
19%
Insurance Company
12%
Financial Services Firm
11%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise12
Large Enterprise73
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
Which of the ECM products compares the best to ASG Mobius Document direct?
There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Liberty Mutual
Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.