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IBM FileNet vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
16th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
reviewer2597169 - PeerSpot reviewer
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Instead storing our documents offsite, we are storing all of our documents electronically."
"​It is very stable and reliable."
"It allows for multiple people to access content simultaneously."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"Mobius excels in ensuring data security for captured content, which is crucial."
"Mobius excels in ensuring data security for captured content, which is crucial."
 

Cons

"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"We'd like to use the docker, to have it containerized."
"The product is expensive."
"The solution’s pricing could be improved."
"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"It may be a little complex to implement and take some effort."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
"Sales and service need to be more consistent."
"The primary area for improvement is the platform's accessibility."
 

Pricing and Cost Advice

"The tool is expensive, and I rate its pricing a ten out of ten."
"The cost is about $40,000, plus yearly maintenance."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"Yearly, we pay for the maintenance, which is $20,000."
"Licensing costs depend on the size of the storage."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"IBM FileNet is an expensive solution."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
10%
Insurance Company
9%
Computer Software Company
20%
Financial Services Firm
15%
Insurance Company
13%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
Which of the ECM products compares the best to ASG Mobius Document direct?
There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Liberty Mutual
Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.