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IBM FileNet vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
103
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
17th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 8.2%, down from 10.4% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM FileNet8.2%
Mobius Content Services Platform1.4%
Other90.4%
Enterprise Content Management
 

Featured Reviews

ARTHUR BRUNO - PeerSpot reviewer
Has provided robust content management but requires simplification in configuration and usability
We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we primarily use it to store content. We are now trying to use all of the functionalities of IBM FileNet, but we have not yet utilized the full capacity of the system. We are trying to reduce redundancy with IBM FileNet by enhancing our business rules. However, we still have significant redundancy. IBM FileNet can help us reduce redundancy, but we need to understand the tool and use all the functionalities to accomplish this. Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use. When we try to set up IBM FileNet, we have many questions. We do not understand what we need to do in IBM FileNet. There are many configurations we must make but do not know how to implement. While IBM FileNet is very reliable, it is very difficult to set up. When reading the documentation about IBM FileNet, it appears to be very reliable and secure, but setting up configurations, access rules, authorization, and authentication seems to be very challenging.
reviewer2597169 - PeerSpot reviewer
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"The product is robust and can process a lot of documents for enterprise content management."
"It improves the time when providing customer service to our constituents."
"Centralized our business documents."
"​I have found that it scales well."
"IBM FileNet is a very robust system with many functionalities for content management."
"It has a robust API. We are able to have systems communicate with each other, and do business process automation."
"The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"Mobius excels in ensuring data security for captured content, which is crucial."
"Mobius excels in ensuring data security for captured content, which is crucial."
 

Cons

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"The solution’s pricing could be improved."
"Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use."
"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."
"We would like to see, in FileNet, the ability to manage video and audio.​"
"There is room for improvement in the file management. It's very complex."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
"The primary area for improvement is the platform's accessibility."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"Sales and service need to be more consistent."
 

Pricing and Cost Advice

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"The cost is about $40,000, plus yearly maintenance."
"Licensing costs depend on the size of the storage."
"The licensing cost of FileNet is comparable."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"It has reduced operating costs by reducing the amount of manual work needed."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
9%
Insurance Company
9%
Financial Services Firm
14%
Computer Software Company
14%
Insurance Company
12%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise12
Large Enterprise74
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we prim...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
What is your primary use case for Mobius Content Services Platform?
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our c...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Liberty Mutual
Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.