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Kentik vs NetBrain comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (34th), Distributed Denial-of-Service (DDoS) Protection (16th)
NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (15th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Kentik is designed for Network Monitoring Software and holds a mindshare of 0.8%, up 0.7% compared to last year.
NetBrain, on the other hand, focuses on Network Troubleshooting, holds 3.0% mindshare, up 1.6% since last year.
Network Monitoring Software
Network Troubleshooting
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
Deborah Gamelin - PeerSpot reviewer
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"The most important feature is cybersecurity."
"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"Overall, I would give Kentik nine out of ten stars."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"Monitoring operational efficiency is easy."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"NetBrain is a very simple tool."
"Chain management is a good feature. I don't get it on other solutions."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"This product has good network monitoring and troubleshooting capabilities."
"Enables maps to be drawn out."
 

Cons

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"I consider the pricing model as an area for improvement."
"I would like to see them explore the area of cost analysis."
"The product could strive for more improvements to become closer to perfect."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"The IP interface brief isn't consistent."
"The solution could integrate more automation."
 

Pricing and Cost Advice

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
12%
Computer Software Company
12%
Financial Services Firm
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
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Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
CompuCon, TD Ameritrade, Move Inc.
Find out what your peers are saying about Kentik vs. NetBrain and other solutions. Updated: May 2020.
865,384 professionals have used our research since 2012.