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Kaspersky Endpoint Detection and Response Optimum vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Kaspersky Endpoint offers significant financial benefits, supports security, and is consistently valued for its effectiveness and competitive pricing.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
 

Customer Service

Sentiment score
7.0
Kaspersky's support is praised for timely, knowledgeable assistance, language options, and outperforming competitors like Sophos and Fortinet.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
8.4
Kaspersky Endpoint Detection and Response Optimum is praised for scalability and adaptability, though additional integration or licensing may be needed.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
 

Stability Issues

Sentiment score
8.7
Kaspersky Endpoint Detection and Response Optimum is stable, reliable, and recommended by users with occasional disconnection concerns.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

Kaspersky Endpoint Detection needs better integration, scalability, ease of use, and other enhancements for improved security and user satisfaction.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Kaspersky Endpoint Detection pricing is economical, praised for value against competitors, despite possible extra costs for additional modules.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The value from Kaspersky is very good, especially since we recently got a special deal.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Kaspersky Endpoint Detection and Response Optimum provides advanced security features like real-time updates, remote monitoring, and centralized threat management.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
The automated response feature is particularly useful, quarantining threats based on their severity.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rizki Arya Indracahya - PeerSpot reviewer
Efficient integration and log monitoring enhances security operations
The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features. Integration with Mobile Device Management ( /categories/mobile-device-management-mdm ) is not good, and controlling client update times can become problematic. If there is a network issue during an update, it can create junk files on the system, filling up disk space.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
For improvement, I recommend automating the deletion of licenses when uninstalling Kaspersky Endpoint Detection and Response Optimum. The product could be improved by resolving the problem with uni...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro Smart Protection and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.