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Jitterbit Harmony vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jitterbit Harmony
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (50th), Workload Automation (32nd), Cloud Data Integration (28th), Integration Platform as a Service (iPaaS) (18th)
SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (7th)
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
Head of Enterprise Architecture at Mantrac Group
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"As a Salesforce implementation partner, Jitterbit is our go to recommendation when it comes to Salesforce integration with other systems because of its streamlined, easy UI and wizard-based configuration."
"It is a scalable solution."
"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"The Cloud Console for monitoring and troubleshooting data operations."
"The Jitterbit Salesforce Data Loader has allowed my team to be creative with the cost effective solutions that we propose to clients, since the Data Loader solution is free."
"It really simplifies integrations, especially Salesforce related integrations."
"Jitterbit provides the ability to quickly map data between files and databases."
"The stability of the product is very good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"Process Orchestration fulfils the need for middleware to mediate types of connectivity."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"The solution is easy to use."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"t is a pretty stable solution. I have not seen any outages in the solution."
"SAP Process Orchestration is something that I recommend because it is a very high-quality product."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
 

Cons

"Sometimes we experience disconnections and I have to close all Jitterbit programs."
"We have experienced some scalability issues, i.e., notably around advanced data transformation, manipulations, and cleansing, which Jitterbit can't do."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"Sometimes additional connectors are needed."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"The initial setup can be a little bit difficult."
"You need to have some development skills or hire a Jitterbit engineer to make changes."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"It is scalable and it requires some maintenance."
"There are two main areas for improvement: performance and cost."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"The usability, for example, is an area where it can be improved upon."
 

Pricing and Cost Advice

"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"Each business needs to determine if it is a mission critical aspect."
"Jitterbit was extremely cost effective for us compared to other options."
"The solution's cost is mid-ranged compared to other vendors."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The price of SAP Process Orchestration was reasonable."
"The fee for maintenance is costly."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"It is a very expensive solution. We only pay for the license."
"The solution is highly-priced."
"It's not an expensive solution."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
15%
Construction Company
15%
Comms Service Provider
8%
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
 

Also Known As

Jitterbit, Jitterbit Harmony
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
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