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Jitterbit Harmony vs SAP Process Orchestration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jitterbit Harmony
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (52nd), Workload Automation (30th), Cloud Data Integration (27th), Integration Platform as a Service (iPaaS) (18th)
SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (7th)
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
Head of Enterprise Architecture at Mantrac Group
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to build integrations and processes to pull and push data."
"The pre-configured connectors to systems like SAP and Salesforce make it extremely easy for someone who wants to integrate these two systems."
"Jitterbit allows us to query databases and web services, manipulate and organize data, and track the flow and the states of different processes."
"As a Salesforce implementation partner, Jitterbit is our go to recommendation when it comes to Salesforce integration with other systems because of its streamlined, easy UI and wizard-based configuration."
"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"It runs like an appliance and has tremendous throughput."
"The Jitterbit Salesforce Data Loader has allowed my team to be creative with the cost effective solutions that we propose to clients, since the Data Loader solution is free."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"The solution is easy to use."
"SAP Process Orchestration has all the features that are necessary."
"It is a scalable solution."
"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."
"The product has good technical support but you usually will not need it because it is quite stable."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
 

Cons

"The only thing I would possibly change is the UI."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"Sometimes additional connectors are needed."
"At the time, the scheduling and error handling left room for improvement. The execution of scheduled tasks was less reliable than it could be."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"Sometimes we experience disconnections and I have to close all Jitterbit programs."
"The initial setup can be a little bit difficult."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"The monitoring governance offered by SAP is too technical; only the consultants that have technical skills or development skills are able to manage this product."
"The responsiveness of technical support needs to be improved."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"We have experienced latency and reliability issues when using large amounts of data."
"It is scalable and it requires some maintenance."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"Process Orchestration needs to provide secure connectivity as no one has any data information."
 

Pricing and Cost Advice

"Each business needs to determine if it is a mission critical aspect."
"The solution's cost is mid-ranged compared to other vendors."
"Jitterbit was extremely cost effective for us compared to other options."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
"The price of SAP Process Orchestration was reasonable."
"There are fees in addition to the licensing."
"We subscribe to annual licenses, and the competitive license cost is reasonable."
"The pricing for this solution is fine."
"It's not an expensive solution."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The fee for maintenance is costly."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
11%
Manufacturing Company
10%
Comms Service Provider
10%
Outsourcing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
 

Also Known As

Jitterbit, Jitterbit Harmony
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
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