Try our new research platform with insights from 80,000+ expert users

Jamf Connect vs Jamf Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Connect
Ranking in AI Customer Experience Personalization
64th
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
ZTNA as a Service (14th)
Jamf Pro
Ranking in AI Customer Experience Personalization
6th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Connect is 0.4%. The mindshare of Jamf Pro is 1.6%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Jamf Pro1.6%
Jamf Connect0.4%
Other98.0%
AI Customer Experience Personalization
 

Featured Reviews

Joost Van 'T Wout - PeerSpot reviewer
Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.
Customizable and good password management but needs better user-level profile deployment
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"I would rate the product's scalability an eight out of ten."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The solution is scalable."
"It is easy to integrate into any existing IT workflow."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"One valuable feature of Jamf Pro is Jamf Connect, which helps synchronize passwords from Active Directory to Mac."
"The pricing is somewhat high, but they are very powerful in managing Mac."
 

Cons

"Jamf's support could be improved."
"The solution’s technical support is bad and should be improved."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"The logs are an area with a shortcoming."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"I would still say that Jamf Pro's automated patch management requires development and improvement."
"The new remote support tool is still lacking features compared to other industry solutions."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"The user interface could be somewhat easier in terms of finding things."
 

Pricing and Cost Advice

"The pricing is definitely on the higher side."
"I rate the cost as three out of ten, with ten being the highest."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"It's relatively inexpensive."
"The pricing is good."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The solution's price is reasonable."
"The setup is pricey upfront for support and setup."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"Licensing cost is dependent on the footprint and foreseen growth."
"It would be beneficial if it could be reduced slightly."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"JumpStart looks a little bit pricey; however, it is worth every penny."
report
Use our free recommendation engine to learn which AI Customer Experience Personalization solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Insurance Company
7%
Healthcare Company
6%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise41
Large Enterprise63
 

Questions from the Community

What is your experience regarding pricing and costs for Jamf Connect?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each device that gets enrolled with Jamf Connect requires a monthly license payment.
What needs improvement with Jamf Connect?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users. This limitation affect...
What is your primary use case for Jamf Connect?
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we d...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilit...
 

Comparisons

 

Also Known As

Wandera, Wandera Private Access
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Jamf Connect vs. Jamf Pro and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.