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IQ Bot [EOL] vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IQ Bot [EOL]
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)
 

Featured Reviews

RP
Director of Global Automation at a tech services company with 10,001+ employees
Valuable connectivity and coherent solutions simplify maintenance but require cost adjustments for industry-based needs
There are areas of improvement, especially in having industry-based solutions that we could easily tap on. It would help reduce the time spent on feeding information and creating outputs. More flexibility and specific models for specific purposes would be beneficial. Additionally, pricing is a concern as IQ Bot is considered costly.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use and easy to deploy."
"The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."
"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."
"The way that the learning combines with the OCR is the solution's most valuable aspect."
"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."
"The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."
"In my experience, the product is very stable, and it works well with systems like JDE and Mainframes."
"The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"One feature I like is that it makes the matrix easy for an unstructured document."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
 

Cons

"I would like love to see pre-trained models based on industries."
"Better customization in terms of mapping would be an improvement."
"I think Automation Anywhere has a partnership with Google. I hope they integrate Google's OCR engine in some way with IQ Bot because the OCR engine that Google produces provides an in-built accuracy of close to 99%. That is the integration we are looking for, but we need to pay for IQ Bot. If they can integrate both and come up with better pricing, then it will be a huge boost because, in that case, the quality of an image or PDF quality is taken completely out of difficulty as Google tends to extract the data. That is something I am looking for if this happens."
"The solution did not allow the use of other OCR and their own was not accurate and could improve."
"The solution could improve by having more domain-specific templates, such as for documents other than invoices or contracts. For example, having templates for IDs or Passports."
"Customer service and support are good and supportive. However, their response time could be improved, especially for new issues not found in the community version."
"It should be easier to install and configure. We had some issues during the initial setup, and we are resolving them with the help of their support. Its initial setup is complex. Their web pages are not really structured. Because they have multiple products that are more or less similar, it is sometimes hard to understand which documentation you're actually reading and using. Their documentation and web pages should be structured in a better way. In terms of new features, it is a little too early to provide inputs. I need more real business cases to see what is lacking. We haven't yet got those. We are currently testing it from a technical point of view."
"When you update to a new version, you have to migrate your applications. That should be automated because it should not affect your ability to complete the task. If the version of the application changes, then you need to automate some part of that again."
"Lacks sufficient inbuilt features."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Table line item extraction is not possible through Quick Capture."
"Kofax needs to improve the low-code or citizen developers."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
 

Pricing and Cost Advice

"The licensing is under usage per page, and I wouldn't recommend it."
"The solution’s hardware cost is high."
"It has an average cost."
"The product’s price is always in the higher range."
"The licensing is on a yearly basis, and I am happy with the pricing."
"The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
"Pricing for IQ Bot isn't good because if you're paying a lot and you're still getting some problems from it, then you can't give it a good rating. You have to compare how much you're taking out of your pocket with what you're getting from the solution. For example, I have a client paying $30 or $40 for the solution, but sometimes, he's still getting exceptions or errors from it. The cost of IQ Bot is too high, so people are hesitant to purchase the license for it. On a scale of one to five, with one being expensive, and five being affordable, I'm giving IQ Bot pricing a one."
"There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
"It is slightly more expensive than other tools."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Educational Organization
9%
Financial Services Firm
8%
Manufacturing Company
6%
Government
6%
Financial Services Firm
18%
Computer Software Company
9%
Manufacturing Company
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
 

Also Known As

No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Synergy
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: January 2026.
879,986 professionals have used our research since 2012.