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IQ Bot [EOL] vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IQ Bot [EOL]
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (25th), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)
 

Featured Reviews

JS
Executive Director at a tech services company with 11-50 employees
Process automation in manufacturing and accounting benefits from session identification features
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working with multiple applications. It would be helpful to highlight a specific application instead of providing options for all applications. This change could help me avoid confusion, especially if applications have similar names or when different pages of the same application are in use.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IQ Bot efficiently extracts invoice data from various types of PDFs."
"PDF classification and basic data extraction are useful features."
"Our mainframe-based and web-based projects are working well, with no issues."
"The product is easy to use and easy to deploy."
"It's quite easy to use, you just have to map the filter to keep it going."
"The initial setup is easy."
"It is very flexible and very easy to use and learn."
"The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does."
"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."
"Kofax TotalAgility is stable."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
 

Cons

"The solution could improve its accuracy when handling more complex documents, such as handwritten ones."
"The product algorithms could be improved to increase accuracy. We currently need to make regular adjustments, constantly retraining the product to cover all cases."
"We are working with IQ Bot, but we are not impressed with it."
"The user should be able to update the data libraries."
"It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning."
"It should be easier to install and configure. We had some issues during the initial setup, and we are resolving them with the help of their support. Its initial setup is complex. Their web pages are not really structured. Because they have multiple products that are more or less similar, it is sometimes hard to understand which documentation you're actually reading and using. Their documentation and web pages should be structured in a better way. In terms of new features, it is a little too early to provide inputs. I need more real business cases to see what is lacking. We haven't yet got those. We are currently testing it from a technical point of view."
"The first place it could be improved is its price - it is too high. I'm having a lot of difficulty moving it to the customers."
"This solution could be improved by making it possible to add handwriting and signatures."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"I'd like to have better inbuilt features so that we could see some added value."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"Kofax TotalAgility is quite vast and complex as a product."
"APM observability is something that doesn't exist in TotalAgility."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The form development could be improved."
 

Pricing and Cost Advice

"Solutions from Automation Anywhere are expensive."
"If you make use of only a few bots, this solution is very cheap."
"The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
"The price could be lower."
"It has an average cost."
"I feel that the price of IQ Bot could be lower."
"The price of IQ Bot could improve by being less expensive."
"It is based on the stages and on a yearly basis."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Marketing Services Firm
10%
Government
8%
Manufacturing Company
7%
Financial Services Firm
6%
Financial Services Firm
16%
Insurance Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...
What needs improvement with IQ Bot?
I haven't found any significant pitfalls, but one area for improvement could be the selection process when working with multiple applications. It would be helpful to highlight a specific applicatio...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
 

Also Known As

No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Synergy
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: March 2026.
884,933 professionals have used our research since 2012.