IBM Datacap vs IQ Bot [EOL] comparison

IBM and Automation Anywhere are both solutions in the Intelligent Document Processing (IDP) category. Additionally, 89% of IBM users are willing to recommend the solution, compared to 88% of Automation Anywhere users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,616 Views
1,050 Comparison Views

89% willing to recommend

IQ Bot [EOL]

Read 51 IQ Bot [EOL] reviews

88% willing to recommend

IBM Datacap

IQ Bot [EOL]

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Executive SummaryUpdated on Aug 19, 2025

IBM Datacap and IQ Bot [EOL] are competitors in the document processing solutions category. IBM Datacap appears to have the upper hand due to its advanced document capture technology and flexible infrastructure.

Features: IBM Datacap offers advanced document capture technology, scalable infrastructure, and robust APIs for automation. It supports multiple formats and provides flexibility for deployment. On the other hand, IQ Bot [EOL] features self-learning AI technology, handles varied document types, and adapts quickly to changes, reducing error rates in repetitive tasks.

Room for Improvement: IBM Datacap could advance by incorporating AI for better document accuracy, improve OCR speed, and enhance usability in its interfaces and support for unstructured data. IQ Bot [EOL] could improve by expanding machine learning capabilities, simplifying setup processes, enhancing integration capabilities, and reducing costs to capture a broader market.

Ease of Deployment and Customer Service: Both products offer flexible deployment options with a focus on on-premises and cloud solutions. IBM Datacap faces challenges with support delays and language barriers, while IQ Bot [EOL] has concerns over outsourced technical support, affecting response times and costs.

Pricing and ROI: IBM Datacap's pricing model is considered steep, charging per user and per process, but it offers potential long-term benefits by reducing manual errors. IQ Bot [EOL] also has a high price point, though it offers AI-driven efficiency with usage-based costs. Despite the cost concerns, both solutions demonstrate potential ROI through automation and reduced manual processes.

To learn more, read our detailed Intelligent Document Processing (IDP) Report (Updated: September 2025).

Buyer's Guide

Intelligent Document Processing (IDP)

September 2025

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Helped 870,701 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (6th)

IQ Bot [EOL]

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Hilal Paray.

Pre-sale Director at Omnyx International

Has valuable OCR capabilities and a straightforward setup process

The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"I can have all scanners accessible from my end."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"It is the best solution for scanning purposes."

"The OCR extractions are very good, almost 100% accurate now."

"I work for an insurance company, and we use Datacap for document processing."

"It's a platform, not a configured application, so you can do what you want with it."

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

More IBM Datacap pros

"The extraction feature is the most valuable one of IQ Bot."

"In my experience, the product is very stable, and it works well with systems like JDE and Mainframes."

"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."

"The flexibility to deploy based on the different types is the most valuable. We can deploy pieces of the program directly over the fields. We can also directly connect with databases. We can modify it and make different connections with the database. We are also able to programmably modify the fields and change the presentation and values or evaluate a list of values. We can change the values on the fly. It is very flexible and very easy to use and learn. It is also very simple."

"The way that the learning combines with the OCR is the solution's most valuable aspect."

"The efficiency with which it was able to categorize the different data types and the format."

"The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."

"The ability to differentiate between documents is valuable."

More IQ Bot [EOL] pros

Cons

"Third-party integration could be improved; it's very slow."

"IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI screens."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."

"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"I would like better ease of use and more support options."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

More IBM Datacap cons

"It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture."

"It would be good if the solution could extract or capture details from unstructured data."

"The product is expensive."

"Lacks sufficient flexibility in identifying a wider variety of documents."

"Customer service and support are good and supportive. However, their response time could be improved, especially for new issues not found in the community version."

"The solution requires 32GB RAM."

"It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning."

"IQ Bot needs to scale up further because many other industry products that are capable of capturing handwritten information are doing much better. So, it would be better if IQ Bot spent more time on handwritten data extraction."

More IQ Bot [EOL] cons

Pricing and Cost Advice

"Pricing needs to stay competitive."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"This solution is the most expensive in the market."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"It is an expensive solution."

More IBM Datacap pricing and cost advice

"The product’s price is always in the higher range."

"The price of IQ Bot could improve by being less expensive."

"Pricing for IQ Bot isn't good because if you're paying a lot and you're still getting some problems from it, then you can't give it a good rating. You have to compare how much you're taking out of your pocket with what you're getting from the solution. For example, I have a client paying $30 or $40 for the solution, but sometimes, he's still getting exceptions or errors from it. The cost of IQ Bot is too high, so people are hesitant to purchase the license for it. On a scale of one to five, with one being expensive, and five being affordable, I'm giving IQ Bot pricing a one."

"IQ Bot's pricing is reasonable compared to other solutions but should be decreased further."

"The pricing is complicated but I wouldn't say that they are expensive."

"The licensing is on a yearly basis, and I am happy with the pricing."

"If you make use of only a few bots, this solution is very cheap."

"IQ Bot is expensive compared to other solutions."

More IQ Bot [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Government

11%

Computer Software Company

11%

Manufacturing Company

Government

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	8
Large Enterprise	29

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

See all answers

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

See all answers

What is your experience regarding pricing and costs for IQ Bot?

In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...

See all answers

Comparisons

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Compared 36% of the time

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Compared 19% of the time

Amazon Textract vs IBM Datacap

Compared 17% of the time

OpenText Capture vs IBM Datacap

Compared 16% of the time

Microsoft Power Automate vs IBM Datacap

Compared 12% of the time

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UiPath IXP vs IQ Bot [EOL]

Compared 54% of the time

ABBYY Vantage vs IQ Bot [EOL]

Compared 46% of the time

More IQ Bot [EOL] Competitors

Product Reports

Buyer's Guide

IBM Datacap

October 2025

Download IBM Datacap product report

Buyer's Guide

IQ Bot [EOL]

October 2025

Download IQ Bot [EOL] product report

Also Known As

Datacap

No data available

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

IQ Bot [EOL] stands out with cognitive capabilities that adapt to changing data formats, allowing seamless data extraction and integration with Automation Anywhere and Python scripting. It efficiently processes diverse documents with quick training and AI model support.

IQ Bot [EOL] offers a comprehensive intelligent document processing solution through its powerful optical character recognition and data extraction abilities. It handles diverse texts and formats efficiently, reducing manual data entry and processing time. Integration with Automation Anywhere provides flexibility in deployment and enhances productivity. Python scripting support adds customization, while a sleek interface and pre-built taxonomies ensure ease of use. Users can streamline document processes, making it a robust tool for back-office tasks, finance departments, and more. However, areas like intelligence for diverse formats, scalability, and API integration need improvement, addressing challenges like steep pricing and a high learning curve.

What are the standout features of IQ Bot [EOL]?

Cognitive Abilities: Adapts to changing formats for seamless data extraction.
OCR Efficiency: Robust character recognition for diverse texts.
Integrations: Works seamlessly with Automation Anywhere and Python scripting.
Quick Training: Pre-built taxonomy allows fast user adoption.
AI Model Support: Enhances overall functionality and adaptability.

What benefits and ROI can be expected from using IQ Bot [EOL]?

Reduced Processing Time: Automates data handling, decreasing manual intervention.
Flexible Deployment: Integrates well with existing systems like SAP.
Improved Accuracy: Enhances data extraction accuracy from complex documents.
Better Productivity: Streamlines back-office tasks, increasing efficiency.

IQ Bot [EOL] plays a significant role in sectors requiring efficient document management, such as finance and back-office operations. It optimizes sales order automation and invoice processing, allowing faster processes and reducing human errors. Companies leverage it to adapt data extraction from unstructured documents and provide tailored solutions to clients. Its implementation in finance departments supports invoice processing and credit tasks, showcasing versatility and integration with enterprise systems like SAP.

Automation Anywhere

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Synergy

Buyer's Guide

Intelligent Document Processing (IDP)

September 2025

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