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Infor ION vs Oracle BI Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Oracle BI Applications
Ranking in Business-to-Business Middleware
18th
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.4%, up from 3.4% compared to the previous year. The mindshare of Oracle BI Applications is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
RM
Fast calculations, stable, and good support, but needs more visuals, support for HTML5, and BI Publisher updates
It is very cumbersome and slow for making any changes. It doesn't have that many visuals to show different graphs and charts. It should have more visuals. It also doesn't support HTML5, which is useful for interactive sessions and reporting with dashboard etc. We are phasing it out because we need a newer platform that provides us more flexibility and more designs. Our use case is just to get the utility type of monthly reports, and we need visuals, customizations, columns, and certain sections on the report to show performance and other things. They are not updating their BI Publisher product, which was known as XML Publisher before Oracle bought it. It could be because they don't have that many clients using it. We are using it because we have this solution for years.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its stability is commendable, as I rarely encounter bugs or problems."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"ION is good for building custom middleware boxes."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"We haven't had any issues with ION so far."
"The tool's most valuable feature is middleware capabilities."
"The most valuable features are the reporting and the graphics."
"Calculations are a little bit faster. It can do the on-the-run calculations much better than other reporting platforms. You don't need any other specific tool. You can use Microsoft Office to start doing things with these reports."
"It has a very robust dashboard and ad-hoc reporting."
"It's web-based so that I can have multiple users accessing the same data. It provides ease of use and its formatting means we can use the data, export it to Excel, and we manipulate the data afterward if we need to."
 

Cons

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"The dashboard is not very simple and can be a bit tricky."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"ION's integration with older applications could be better."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The initial setup was complex and it took a lot of time to set up the infrastructure."
"The initial setup was difficult because not all the information was included in the implementation model."
"It is very cumbersome and slow for making any changes. It doesn't have that many visuals to show different graphs and charts. It should have more visuals. It also doesn't support HTML5, which is useful for interactive sessions and reporting with dashboard etc. We are phasing it out because we need a newer platform that provides us more flexibility and more designs. Our use case is just to get the utility type of monthly reports, and we need visuals, customizations, columns, and certain sections on the report to show performance and other things. They are not updating their BI Publisher product, which was known as XML Publisher before Oracle bought it. It could be because they don't have that many clients using it. We are using it because we have this solution for years."
 

Pricing and Cost Advice

Information not available
"It is expensive. It is more than 100K for support. You pay for support on top of the standard licensing, which is on a yearly basis."
"As with any case study that we’ve ever done, it’s not so much a problem with the application or security or anything of that nature. It’s basically the cost infrastructure. Compared to other solutions, it’s one of the more costly solutions out there. It’s the biggest concern nowadays that upper management has."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
17%
Healthcare Company
7%
Wholesaler/Distributor
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
Ask a question
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Comparisons

 

Also Known As

Infor Intelligent Open Network
No data available
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Cox Enterprises, Lochbridge
Find out what your peers are saying about Infor ION vs. Oracle BI Applications and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.