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Infor ION vs Oracle BI Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Oracle BI Applications
Ranking in Business-to-Business Middleware
16th
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of Infor ION is 2.9%, down from 3.1% compared to the previous year. The mindshare of Oracle BI Applications is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
Infor ION2.9%
Oracle BI Applications2.0%
Other95.1%
Business-to-Business Middleware
 

Featured Reviews

reviewer2539806 - PeerSpot reviewer
M3 Principal Consultant at a computer software company with 1,001-5,000 employees
User-friendly interface has enabled intuitive operations while customization of reports needs polishing
Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.
RM
Senior Manager, Software Engineering Client Reporting at a financial services firm with 10,001+ employees
Fast calculations, stable, and good support, but needs more visuals, support for HTML5, and BI Publisher updates
It is very cumbersome and slow for making any changes. It doesn't have that many visuals to show different graphs and charts. It should have more visuals. It also doesn't support HTML5, which is useful for interactive sessions and reporting with dashboard etc. We are phasing it out because we need a newer platform that provides us more flexibility and more designs. Our use case is just to get the utility type of monthly reports, and we need visuals, customizations, columns, and certain sections on the report to show performance and other things. They are not updating their BI Publisher product, which was known as XML Publisher before Oracle bought it. It could be because they don't have that many clients using it. We are using it because we have this solution for years.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its stability is commendable, as I rarely encounter bugs or problems."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"The tool's most valuable feature is middleware capabilities."
"ION is good for building custom middleware boxes."
"We haven't had any issues with ION so far."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."
"The most valuable features are the reporting and the graphics."
"Calculations are a little bit faster. It can do the on-the-run calculations much better than other reporting platforms. You don't need any other specific tool. You can use Microsoft Office to start doing things with these reports."
"It has a very robust dashboard and ad-hoc reporting."
"It's web-based so that I can have multiple users accessing the same data. It provides ease of use and its formatting means we can use the data, export it to Excel, and we manipulate the data afterward if we need to."
 

Cons

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."
"The dashboard is not very simple and can be a bit tricky."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"ION's integration with older applications could be better."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"It is very cumbersome and slow for making any changes. It doesn't have that many visuals to show different graphs and charts. It should have more visuals. It also doesn't support HTML5, which is useful for interactive sessions and reporting with dashboard etc. We are phasing it out because we need a newer platform that provides us more flexibility and more designs. Our use case is just to get the utility type of monthly reports, and we need visuals, customizations, columns, and certain sections on the report to show performance and other things. They are not updating their BI Publisher product, which was known as XML Publisher before Oracle bought it. It could be because they don't have that many clients using it. We are using it because we have this solution for years."
"The initial setup was difficult because not all the information was included in the implementation model."
"The initial setup was complex and it took a lot of time to set up the infrastructure."
 

Pricing and Cost Advice

Information not available
"It is expensive. It is more than 100K for support. You pay for support on top of the standard licensing, which is on a yearly basis."
"As with any case study that we’ve ever done, it’s not so much a problem with the application or security or anything of that nature. It’s basically the cost infrastructure. Compared to other solutions, it’s one of the more costly solutions out there. It’s the biggest concern nowadays that upper management has."
report
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
18%
Financial Services Firm
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it t...
What is your primary use case for Infor ION?
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...
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Also Known As

Infor Intelligent Open Network
No data available
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Cox Enterprises, Lochbridge
Find out what your peers are saying about Infor ION vs. Oracle BI Applications and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.