IT Central Station is now PeerSpot: Here's why

Infor CloudSuite CRM vs Interactive Intelligence comparison

Cancel
You must select at least 2 products to compare!
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
607,332 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer:The social media integration is excellent.
Top Answer:The initial setup can be a bit difficult. It is complex for a regular person, however, for an engineer, it's easier. The programmability is not so good. The programmability with the dependencies can… more »
Top Answer:It is for integration, an omnichannel solution, that you can get interactions with Voice, Facebook, Twitter, WhatsApp, social media integrations, chat integrations, and email integrations. That's the… more »
Ranking
38th
out of 69 in CRM
Views
123
Comparisons
95
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 69 in CRM
Views
83
Comparisons
58
Reviews
1
Average Words per Review
648
Rating
10.0
Comparisons
Also Known As
CloudSuite CRM, Infor SalesLogix, SalesLogix
Learn More
Overview

Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.
Offer
Learn more about Infor CloudSuite CRM
Learn more about Interactive Intelligence
Sample Customers
Scott County
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
607,332 professionals have used our research since 2012.

Infor CloudSuite CRM is ranked 38th in CRM while Interactive Intelligence is ranked 14th in CRM with 1 review. Infor CloudSuite CRM is rated 0.0, while Interactive Intelligence is rated 10.0. On the other hand, the top reviewer of Interactive Intelligence writes "Reliable with very good social media integration and easy to use". Infor CloudSuite CRM is most compared with Salesforce Sales Cloud, whereas Interactive Intelligence is most compared with eGain Solve.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.